Customer experience advisor Work, Jobs in Garstang, Lan (with Salaries)

Customer Experience Advisor
Alsico —Preston
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Gym membership
Quick apply
13h
Customer sales advisor
Logs Direct Ltd —Carnforth
- £26,240 - £30,305 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Luxus Design Ltd —Preston
- £10.85 - £12.71 an hour
- Full-time
- Sales
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply
New Homes Sales Advisor
Farrell Heyworth —Garstang
- £24,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- Contracts
Quick apply
Housing Options Officer (Housing Advice)
Lancaster City Council —Lancaster
- £31,022 - £36,363 a year
- Hybrid work
- Negotiation
- Annual leave
Service Advisor
Simpsons SKODA —Riversway
- £29,700 - £36,500 a year
- Monday to Friday
- Microsoft Word
- Customer service
- IT
- Annual leave
- Employee discount
Quick apply
6d
SHE Advisor
M Group —Preston
- £40,000 - £45,000 a year
- Overtime
- Contracts
- Annual leave
- Employee assistance programme
Telesales Advisor – Mobility & Independent Living Products
AAL LTD —Ormskirk
- £25,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- English
Quick apply
1d
Experienced Sales Advisor-TV's & Home Appliances
Reliant —Blackpool
- £26,500 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Employee discount
Quick apply
9d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
8d
Mobile Domestic & Lifestyle Assistant
McCarthy & Stone —Preston
- £12.85 - £14.50 an hour
- Part-time
- Driving
- Travel
- In-person
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Service Advisor
Arnold Clark —Preston
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Inbound Sales Advisor
Plumbworld (Online Home Retail Ltd.) —Nelson
- £29,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
7d
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Aftersales Advisor
BCA —Preston
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Advisor
Chiptech International —Lancaster
- £25,000 - £30,000 a year
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Sick pay
HR Advisor
Inspired —Kirkham
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Travel
- Life insurance

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customer experience advisor jobs near garstang, lan

Customer Experience Advisor

Alsico -
Preston

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
13 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Gym membership
Life insurance
On-site parking

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Job description

Alsico UK is part of the Alsico family of companies, a third generation privately owned Belgium business founded in 1934, today we employ over 8000 people and dispatch over 18 million garments a year. The Alsico group is the largest purchaser of workwear fabrics in Europe.

The Customer Service Representative is responsible for delivering high‑quality support to customers, handling enquiries efficiently, and ensuring a smooth and positive customer experience. This role plays a key part in maintaining customer satisfaction, supporting internal operations, and contributing to the company’s service standards and overall objectives.

Key Responsibilities

Operational Duties

Handle incoming calls, emails, and customer enquiries in a professional and timely manner.
Process customer orders, requests, and updates accurately.
Resolve customer issues effectively, ensuring clear communication and a positive outcome.
Managing customers’ expectations

Health & Safety Compliance

Follow all company health & safety policies and office‑based procedures.
Ensure compliance with data protection and confidentiality standards.

Stock & Order Management

Monitor stock levels within customer orders and liaise with internal teams regarding shortages or delays.
Track order progress and provide proactive updates to customers.

Team Collaboration

Work closely with colleagues across Sales, Operations, and Administration to support seamless service delivery.
Contribute to a positive and supportive team environment.

Administrative Duties

Update customer records and internal systems accurately.
Prepare and maintain documentation, reports, and general office paperwork.
Highlight any recurring issues or service improvements to management.

Key Performance Indicators (KPIs)

Accuracy and efficiency of order processing
Customer satisfaction and response times
Compliance with health & safety and data protection standards
Achievement of service targets and team goals

Skills & Qualifications

Experience in a customer service, administrative, or office‑based environment
Strong communication skills (written and verbal)
Proficient in Microsoft Office and customer management systems
Excellent organisational skills and attention to detail
Ability to multitask and manage workloads effectively
Team‑focused with strong interpersonal skills

Person Specification

Essential Criteria

Qualifications & Training

Relevant customer service or administrative training (desirable)
Additional system or software training depending on business needs

Experience

Previous experience in a similar customer service or office‑based role
Experience working with order processing or CRM systems (preferred)

Skills & Knowledge

Strong customer handling and problem‑solving skills
Knowledge of office procedures and customer service best practices
Understanding of data protection and compliance

Personal Attributes

Professional, friendly, and customer‑focused attitude
Excellent attention to detail and accuracy
Ability to work well under pressure in a fast‑paced environment
Reliable, proactive, and committed to high service standards
Team ethics/supportive environment

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Gym membership
Life insurance
On-site parking

Experience:

in office customer service: 2 years (required)

Location:

Preston PR2 9YW (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in garstang, lan

Customer Experience Advisor

Customer sales advisor

Recruitment & Onboarding Advisor

Customer Service Advisor

New Homes Sales Advisor

Housing Options Officer (Housing Advice)

Service Advisor

SHE Advisor

Telesales Advisor – Mobility & Independent Living Products

Experienced Sales Advisor-TV's & Home Appliances

Customer Banking Agent

Mobile Domestic & Lifestyle Assistant

Customer Service Advisor

Service Advisor

Collections Agent - no evenings/weekends!

Inbound Sales Advisor

Environmental Advisor

Aftersales Advisor

Technical Support Advisor

HR Advisor

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