Customer care manager Work, Jobs in Gateshead, Twr (with Salaries)

Bershka Newcastle General Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Bershka Newcastle Deputy Manager
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Assistant Manager
Farmfoods —Longbenton
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
11d
Territory Manager
AkzoNobel —Durham
- £31,000 - £44,000 a year
- Sales
- Organisational skills
- Communication skills
Quick apply
13d
Catering Manager
Road To Recovery Trust —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
6d
Multi-Site Nightclub General Manager
ChachaBuchi/Howlers/SocialClub —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
Quick apply
Marketing and Customer Service Manager
SkinBioTherapeutics —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Temporary
- Hybrid work
- Up to 50% travel
- Marketing
- Customer service
- Flexible schedule
Quick apply
14d
General Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Leadership
- Employee discount
Quick apply
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Section Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Employee discount
Quick apply
Deputy Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Shift Manager
The Sofa Delivery Company —Gateshead
- £17.59 an hour
- Team management
- Leadership
- Employee discount
Quick apply
Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve
Leisure Business Services —Low Fell
- £24,420.00 - £42,463.15 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
13d
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Store Manager - North Shields
Oak Furnitureland —North Shields
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
KYC Team Leader
iamproperty & iamsold —Newcastle upon Tyne
- £29,870 a year
- Full-time
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
Quick apply
12d
Divisional Sales and Marketing Manager
Barchester Healthcare —Gateshead
- Sales
- Presentation skills
- Travel
Quick apply
Customer Service Operations Manager
Barclays —Sunderland
- Hybrid work
- Customer service
- Continuous improvement
- Driving
3h
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
6d

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customer care manager jobs near gateshead, twr

Bershka Newcastle General Manager

INDITEX -
Newcastle upon Tyne

Quick apply

Job details

Full-time

Benefits

Company pension
Employee discount

Full job description

We are hiring a General Manager for our brand new Bershka store opening in Newcastle.

GENERAL MANAGER

Why join Bershka

Bershka is part of the Inditex Group and is known for fast-moving, trend-led fashion and a strong team culture. What makes Bershka different is our pace, creativity and connection to our customers. With the brand rapidly expanding in the UK market, there are plentiful opportunities to grow your career in an agile, people-led retail environment.

About the role

As a General Manager, you’ll lead the store with ownership, pace and calm, balancing strong commercial performance with excellent customer experience and a positive, inclusive team culture.

This is a hands-on, fast-paced role where priorities can change daily. You’ll be highly visible on the shop floor, leading through peak trading, high delivery volume and the day-to-day challenges of a busy retail environment.

What you will be responsible for

Owning the store’s end-to-end performance, delivering sales, productivity and profitability through clear priorities and consistent execution.
Using KPIs and insight to act quickly, adapting plans as trading patterns and priorities shift.
Driving commercial launches and ensuring merchandising reflects best sellers, trends and customer demand in real time.
Protecting Bershka’s visual standards and brand DNA, keeping the store trend-led, customer-ready and high standards every day.
Ensuring strong operational routines across stock flow and replenishment, stockroom organisation, and store standards.
Maintaining high standards across security/shrinkage, cash procedures, health & safety, cleanliness, and maintenance follow-up.
Building an inclusive, motivating culture with clear expectations, regular feedback and consistent performance standards.
Recruiting inclusively, developing leaders, and building succession plans that create a strong talent pipeline.
Managing hours budgets and rotas to ensure the right support is in place at the right time.

What we are looking for

We’re looking for a values-led retail leader who thrives in a fast-moving environment and leads with both commercial focus and emotional intelligence.

What You will bring:

Proven experience leading a fast-paced, high-volume retail operation.
Strong commercial confidence and a track record of improving performance through people-led leadership.
A visible, hands-on leadership style- calm, fair and decisive under pressure.
Strong operational standards across stock, shrinkage, cash and compliance.
A passion for fashion with strong awareness of trends and competitors.
A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
Ownership and integrity. You take responsibility, act early, and build trust through consistent actions.

We welcome applications from leaders with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.

What we offer

Competitive salary
25% employee discount across all Inditex brands
Uniform allowance
Pension scheme
28 days holidays
‘More 4 Less’ benefits platform with a wide range of discounts
Wellbeing support through our collaboration with Retail Trust
Strong development opportunities and internal progression within Bershka and the wider Inditex Group

INDINDITEXSM

Quick apply

Refine Your Search

customer care manager jobs in gateshead, twr

Bershka Newcastle General Manager

General Manager

Bershka Newcastle Deputy Manager

Assistant Manager

Territory Manager

Catering Manager

Multi-Site Nightclub General Manager

Marketing and Customer Service Manager

General Manager - Lefties Newcastle

Operations Manager - Lefties Newcastle

Section Manager - Lefties Newcastle

Deputy Manager - Lefties Newcastle

Shift Manager

Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve

Customer Operations Manager - 12 months fixed term

Store Manager - North Shields

KYC Team Leader

Divisional Sales and Marketing Manager

Customer Service Operations Manager

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

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