Membership manager Work, Jobs in Gateshead, Twr (with Salaries)

General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Marketing Manager
Schools North East —Newcastle upon Tyne
- £34,630 - £40,160 a year
- Full-time
- Management
- English
- Travel
- Work from home
Quick apply
14d
Regional Manager
WeBuyAnyCar —Newcastle upon Tyne
- Up to £37,500 a year
- Rotating shift
- Management
- Driving
- Leadership
Quick apply
Leisure Team Leader
Village Hotels - Newcastle - Leisure —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager
LOCALiQ —Newcastle upon Tyne
- £35,000 a year
- Sales
- Employee discount
Quick apply
9d
Rental Manager
Avella People —Sunderland
- £35,000.00 - £40,000.30 a year
- Overtime
- Engineering
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Operations Manager (North)
Everyman Media —Newcastle upon Tyne
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Tutor/Assessor in Residential Childcare settings
TRN Train Ltd —Gateshead
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- English
- Education
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Postperson with Driving
Royal Mail Group —Newcastle upon Tyne
- Part-time
- Employee discount
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Retail Assistant - Part Time
Farmfoods —Newcastle upon Tyne
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
7d
Learning & Development Specialist/Coaching Professional
Tritility Limited —Jarrow
- Up to £40,000 a year
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Homeless Prevention Officer
Gateshead Council —Gateshead
- £32,061 - £34,434 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Hospital
- Microsoft Office
- Annual leave
- Employee discount
7d
Development Events & Partnerships Coordinator
The Glasshouse International Centre for Music —Gateshead
- £24 - £26,175 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Assistant Manager
Farmfoods —Longbenton
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
8d
Welcome Manager
National Trust —Newcastle upon Tyne
- £27,612 a year
- Full-time
- Free parking
- Employee assistance programme
12d
Membership Executive
Sunderland Association Football Club —Sunderland
- Full-time
- Marketing
- Bachelor's degree
- IT
Quick apply
9d
Senior Pensions Administrator
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Assistant Manager
Miller & Carter - Gosforth Park —Newcastle upon Tyne
- Full-time
- Management
- Mentoring
- Restaurant
- Annual leave
- Employee discount
Quick apply
7d

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membership manager jobs near gateshead, twr

General Manager

Swim Sports Company Ltd
Newcastle upon Tyne

Quick apply

Job details

Full-time
£32,000 - £37,000 a year

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2732

Branch: swim! - Newcastle Benton

Location: swim! - Newcastle, Newcastle Upon Tyne

Salary/Benefits: £32-37k and performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 21/05/2026

Closing date: 04/07/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

membership manager jobs in gateshead, twr

General Manager

Marketing Manager

Regional Manager

Leisure Team Leader

Business Development Manager

Rental Manager

Operations Manager (North)

People Business Partner

Tutor/Assessor in Residential Childcare settings

Postperson with Driving

Retail Sales Advisor - Gateshead

Retail Assistant - Part Time

Learning & Development Specialist/Coaching Professional

Homeless Prevention Officer

Development Events & Partnerships Coordinator

Assistant Manager

Welcome Manager

Membership Executive

Senior Pensions Administrator

Assistant Manager

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