Reservations Work, Jobs in Gateshead, Twr (with Salaries)

Operations and Marketing Assistant (Hybrid)
Primrose Holidays Ltd —Newcastle upon Tyne
- £28,938 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Hotel Receptionist
Holiday Inn Newcastle South —Boldon Colliery
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
Quick apply
Cluster Reservations Agent
Hilton —Newcastle upon Tyne
- £12.90 an hour
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Hotel Sales & Events Executive
Alpha UK Projects Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
5d
Visitor Experience Administration Assistant
The Auckland Project —Bishop Auckland
- Up to £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- Guest services
- Free parking
- Annual leave
Quick apply
2d
Spa Host
South Causey Inn —Stanley
- From £13.50 an hour
- Part-time
- Front desk
- Guest services
- Hotel experience
- Free parking
- Employee discount
Quick apply
3d
Spa Receptionist
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
Receptionist
Bespoke Hotels —Newcastle upon Tyne
- Full-time
- Hotel
- Conflict management
- Mentoring
Quick apply
13h
Receptionist - contract for 24-hours
MERCURE —Washington
- Full-time
- Hotel
- Free parking
- Gym membership
Quick apply
Receptionist
GAUCHO Restaurants —Newcastle upon Tyne
- £14.79 an hour
- Full-time
- Front desk
Quick apply
3d
Receptionist - contract for 32-hours
MERCURE —Washington
- Part-time
- Hotel
- Free parking
- Gym membership
Quick apply
Reception Team Leader
PREM Group —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Computer literacy
- English
Quick apply
Graduate Management Trainee - Sunderland
Enterprise Mobility —Sunderland
- Full-time
- Customer service
- Bachelor's degree
- Team management
Night Porter
The Roker Hotel —Sunderland
- £12.96 an hour
- Night shift
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply
Receptionist
Seaham Hall —Seaham
- £26,436.80 a year
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Hotel Reception Supervisor
AccorHotel —Newcastle upon Tyne
- Full-time
- Hotel
Quick apply
9d
Hotel Receptionist
The Manor House Hotel —Bishop Auckland
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Restaurant Supervisor
Delta Hotels by Marriott Durham Royal County —Durham
- Full-time
- Management
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d

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reservations jobs near gateshead, twr

Operations and Marketing Assistant (Hybrid)

Primrose Holidays Ltd
Newcastle upon Tyne

Quick apply

Job details

Full-time | Fixed term contract
£28,938 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
Work from home
Company events
Employee discount

Qualifications

Email marketing
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Leisure travel sales
Organisational skills
Customer support
Customer interaction
Communication skills
Business lead generation
Marketing

Full job description

Operations & Marketing Assistant (Hybrid)

Primrose Holidays is a trusted provider of high-quality coach holidays and day excursions servicing customers across Tyne & Wear. We take pride in delivering memorable travel experiences and exceptional customer care from start to finish. We are seeking an enthusiastic, versatile, and customer-focused Operations & Marketing Assistant to join our growing team.

This dynamic role combines direct customer engagement with marketing, operational support, and customer care. You will play a pivotal role in promoting our holiday packages, connecting directly with our passengers, ensuring smooth booking processes, and serving as a key point of contact for operational support.

This role is offered on an initial 12-month fixed term, with scope to extend to full-time/permanent. The role will require working 3 days remotely at home/in the Newcastle area and 2 days in Darlington office.

Key Responsibilities

Attend holiday departures and returns to greet passengers, ensure seamless boardings, and welcome travellers home
Serve as a friendly, reassuring face for the brand at key customer touchpoints
Support back-office preparation for each holiday and daytrip
Handle incoming customer enquiries via phone, email, and in-person visits
Process bookings, payments, and seat reservations efficiently using our reservation systems
Participate in a rota-based out-of-hours coverage system to handle urgent operational enquiries, coach travel updates, or emergency passenger support outside standard office hours
Write, create and schedule content across social media and email marketing
Keep website listings, tour details, and pricing accurate and up to date
Assist in the preparation, layout, and distribution of seasonal print marketing
Represent Primrose Holidays at local showcases, trade events, and community exhibitions to drive brand awareness and generate prospective leads

Key Requirements

Experience in travel & tourism preferred, but not essential
Strong communication skills with a genuine customer-first attitude
Experience with content management (CMS) and publishing/design tools
Excellent organisational skills and high attention to detail
Flexibility to work between 07:00 and 19:00, incl weekends and on out-of-hours rota
Full driving licence and own car preferred, but not essential

Salary: £28,938.00 per annum
Location: Hybrid – 3 days remote/2 days in Darlington office
Working hours: 37.5 paid hours per week. Daily working hours typically fall within a 07:00 to 19:00 window to cover departures/arrivals. Working day capped at 7.5 paid hours. Shared rota system for handling out-of-hours emergency communications.
Holidays: 20 days annual leave + bank holidays, rising to 25 days at 2 years’ service, and up to 30 days annual leave + bank holidays with long-service
Benefits: Matched employer pension contributions up to 10%, extra day-off for your birthday, annual volunteering/charity allowance, supplier/partner discounts

Pay: £28,938.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Work from home

Application question(s):

Are you able to commute to our Darlington office 2 days per week?

Licence/Certification:

Driving Licence & own car (preferred)

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

reservations jobs in gateshead, twr

Operations and Marketing Assistant (Hybrid)

Hotel Receptionist

Cluster Reservations Agent

Hotel Sales & Events Executive

Visitor Experience Administration Assistant

Spa Host

Spa Receptionist

Receptionist

Receptionist - contract for 24-hours

Receptionist

Receptionist - contract for 32-hours

Reception Team Leader

Graduate Management Trainee - Sunderland

Night Porter

Receptionist

Hotel Reception Supervisor

Hotel Receptionist

Restaurant Supervisor

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