Service delivery officer Work, Jobs in Gateshead, Twr (with Salaries)

Trading Standards Officer
Gateshead Council —Gateshead
- £41,771 - £45,091 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Gateshead
- £13.45 an hour
- 12 hour shift
- Driving
- Free parking
Quick apply
8d
Control Room Response officer
ASEL —Gateshead
- £13.41 - £13.68 an hour
- Full-time
- Microsoft Outlook
- IT
- Leadership
- Employee assistance programme
- Employee discount
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
9d
Cash in Transit Driver
NCR Atleos —Washington
- £34,556.62 - £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
Digital Officer
Newcastle Theatre Royal Trust Ltd —Newcastle upon Tyne
- £30,680 an hour
- Full-time
- In-person
- Employee discount
Quick apply
4h
Operational Support Grade - HMP Durham (Prison Support Role)
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
13d
DadVocate Programme Manager
Inspired Human Resources Ltd —Gateshead
- £39,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
- Social Work
Quick apply
5d
PMO Support Officer
Gateshead Council —Gateshead
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
5d
Senior SEND Casework Officer
Liverpool City Council —Parklands
- £51,356 - £56,673 a year
- Full-time
- Microsoft Office
- School
- Negotiation
- Employee assistance programme
9d
Crime Trainer
Home Office —Newcastle upon Tyne
- £41,750 - £48,250 a year
- Full-time
- Microsoft Office
- Presentation skills
- Travel
1h
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
14d
Engagement & Membership Officer
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £32,073 - £39,043 a year
- Part-time
- IT
- Communication skills
13h
Planning Officers
Gateshead Council —Gateshead
- £26,824 - £45,091 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Tenant Engagement Officer
Northumberland County Council —Blyth
- £31,537 - £34,434 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Resourcing Advisor
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £29,715 - £34,435 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Acas Adviser
Advisory, Conciliation and Arbitration Service —Newcastle upon Tyne
- £30,120 - £30,995 a year
- Temporary
- Hybrid work
- Customer service
- Presentation skills
- Human resources
10d
Area Security Officer
Bardwood —Gateshead
- £12.71 an hour
- Full-time
- In-person
Quick apply
PMO Secretariat
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
5d
Partnership Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
9d

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service delivery officer jobs near gateshead, twr

Trading Standards Officer

Gateshead Council -
Gateshead

Apply Now

Job details

Full-time
£41,771 - £45,091 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Flexible schedule
Car scheme

Qualifications

Driving Licence
Communication skills

Full job description

Who we are & what we stand for

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

The Trading Standards team operates within Economy Innovation and Growth delivering a professional regulatory and advisory service that protects both consumers and businesses. The team works collaboratively to enforce Trading Standards legislation, ensure compliance, and maintain high service standards. Officers manage their own caseloads while supporting each other to achieve shared objectives, often working with colleagues across the Council as well as external partners. A strong emphasis is placed on communication, teamwork, and customer focus, ensuring that service users receive clear advice and fair outcomes. The team is adaptable and committed to continuous learning, staying up to date with legal and industry developments while contributing to projects, inspections, and enforcement activity that uphold public safety and confidence.

What you will get to do

Carrying out enforcement work relating to weights and measures, product safety, fair trading or animal health and licensing related legislation in line with Council policy, always giving due regard to the need to protect the public
Undertaking planned visits to businesses subject to Trading Standards regulation to ensure that statutory obligations are met
Responsibility for updating information systems and using IT relevant to the post
The Investigation of alleged applicable offences in line with procedural requirements; preparing prosecution reports and other reports for use in court where necessary and providing evidence in court proceedings as required on behalf of the Council
Responsibility for the development, implementation or review of special projects
Participation in a range of work in conjunction with key partner organisations and agencies to develop intelligence led enforcement and project work designed to target high risk trading activity. Liaising with other agencies, services and groups to achieve the aims of the Trading Standards Service
Providing impartial, practical and professional advice to business, consumers and other groups on the work of the service and to ensure compliance with legislation
Maintaining an up to date professional and technical knowledge of appropriate legal issues to ensure the effective delivery of the service
Representing the service at talks, displays, exhibitions, and other events as necessary, increasing public awareness of consumer protection issues and developing overall awareness of the services provided by Trading Standards.

What you will bring

Hold a relevant professional qualification (e.g. Degree/Diploma in Trading Standards, DCATS or equivalent, or Level 6 Trading Standards Professional Apprenticeship).
Demonstrate experience enforcing the full range of Trading Standards legislation.
Possess strong inspection, investigation and research skills.
Have proven experience taking enforcement and legal action, including conducting PACE interviews.
Be experienced in preparing evidence, prosecution reports, and issuing fixed penalty notices.
Communicate effectively with a wide range of people across different settings, including managing and resolving conflict.
Hold a full UK driving licence.

What’s in it for you

Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days
Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time
Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options
Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career
Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing
Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme
Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost-effective, environmentally friendly way to drive (after 12 months service)
Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service)

Our commitment to you

We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

How to apply

You can apply online using the apply now button below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.

We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.

If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via [email protected]

Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.

Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Apply Now

Refine Your Search

service delivery officer jobs in gateshead, twr

Trading Standards Officer

Nights Role: Mobile Response Officer

Control Room Response officer

Customer Service Centre Agent

Cash in Transit Driver

Digital Officer

Operational Support Grade - HMP Durham (Prison Support Role)

DadVocate Programme Manager

PMO Support Officer

Senior SEND Casework Officer

Crime Trainer

Complaints Local Delivery Lead

Engagement & Membership Officer

Planning Officers

Tenant Engagement Officer

Resourcing Advisor

Acas Adviser

Area Security Officer

PMO Secretariat

Partnership Support Officer

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