Housekeeping supervisor Work, Jobs in Gerrards Cross, Eng (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
12d
Housekeeping Supervisor
Holiday Inn Express London - Heathrow T5 —Slough
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Supervisor
The Dorchester —London
- Hotel
- IT
- Leadership
- Employee discount
- Referral programme
Housekeeping Supervisor
Strand Palace Hotel —London
- Up to £31,384 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Paid training
- Employee discount
Quick apply
5d
Housekeeping Supervisor
Hilton —London
- Full-time
- Hospitality
- Microsoft Office
- Hotel
Floor Supervisor - Maternity Cover
Four Seasons —London
- £40,900 a year
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
9h
Housekeeping Quality Supervisor, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
Housekeeping Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Full-time
- Hotel
- Guest services
- Free parking
- Annual leave
Housekeeping Supervisor
De Vere Beaumont Estate —Old Windsor
- £28,687 a year
- Full-time
- Hotel
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Catering Supervisor
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £27,129 - £28,649 a year
- Full-time
- Supervising experience
- Employee discount
- Flexible schedule
10d
Housekeeping Supervisor
Frimley Health NHS Foundation Trust —Slough
- £21,685 - £23,080 a year
- Part-time
- Hotel
- Leadership
- Annual leave
3d
Housekeeping Supervisor
Pelican London Hotel and Residence —Tooting
- £14.50 an hour
- Full-time
- Hospitality
- Maintenance
- Quality control
Quick apply
1d
Housekeeping Supervisor
Point A Hotels —London
- £15 an hour
- Part-time
- Hotel
- Annual leave
Quick apply
Housekeeping Supervisor
PPHE Hotel Group —London
- £14.50 - £15.50 an hour
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Porter
At Sloane —Chelsea
- £16.50 - £17.50 an hour
- Part-time
- English
- Hotel
- Communication skills
- Annual leave
- Referral programme
Quick apply
3d
Housekeeping Coordinator, The Savoy Hotel
FAIRMONT —London
- £40,166 a year
- Weekend availability
- Hospitality
- English
- Hotel
- Language training provided
- Employee assistance programme
Quick apply
3d
Residential Housekeeping Floor Supervisor
RAFFLES —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
14d
Senior Housekeeper Supervisor Jobs London | UHNW Private Household | £60,000 +
Surrey Housekeepers —London
- £60,000 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
10d
Lounge Housekeeping Supervisor
DO & CO Airline Catering —Hounslow
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Referral programme
Quick apply
6d
Housekeeping Supervisor - JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Microsoft Outlook
- Hotel
- Supervising experience

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
12 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

housekeeping supervisor jobs in gerrards cross, eng

Duty Manager

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Floor Supervisor - Maternity Cover

Housekeeping Quality Supervisor, Pre-Opening - The St. Regis London

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Housekeeping Porter

Housekeeping Coordinator, The Savoy Hotel

Residential Housekeeping Floor Supervisor

Senior Housekeeper Supervisor Jobs London | UHNW Private Household | £60,000 +

Lounge Housekeeping Supervisor

Housekeeping Supervisor - JW Marriott Grosvenor House

I want to receive the latest job alerts for housekeeping supervisor in gerrards cross, eng

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