English Work, Jobs in Gibraltar (with Salaries)

Customer Success Advisor - APAC (Remote - Work from Anywhere)
Xapo Bank —Gibraltar
- Full-time
- Remote
- English
- Banking
- Annual leave
Quick apply
Junior Communications Advisor
Peninsula —Gibraltar
- Full-time
- Spanish
- English
- Administrative experience
Client Operations Representative
Moneycorp —Gibraltar
- Full-time
- Hybrid work
- Spanish
- Customer service
- English
Paid Social Specialist - UK&I
LeoVegas Group —Gibraltar
- Full-time
- English
- Analysis skills
- Communication skills
- Employee assistance programme
1d
Operations Analyst (Remote - Work from Anywhere)
Xapo Bank —Gibraltar
- Full-time
- Remote
- Google Suite
- Microsoft Excel
- English
- Annual leave
Quick apply
Office Manager / PA
Peninsula —Gibraltar
- Full-time
- Spanish
- English
- Microsoft Office
Digital Marketing Aquisition Specialist
Aristocrat Interactive —Gibraltar
- Full-time
- Spanish
- Marketing
- English
Associate Operational Account Manager, MTS
Sportradar —Gibraltar
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Flexible schedule
Quick apply
2d
Graduate Operations Executive
Peninsula —Gibraltar
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Commercial Digitalisation Executive
Peninsula —Gibraltar
- Full-time
- Microsoft Excel
- English
- Microsoft Office
14d
ASO Specialist - UK&I
LeoVegas Group —Gibraltar
- Full-time
- English
- Analysis skills
- Communication skills
- Employee assistance programme
1d
Affiliate Manager - UK&I
LeoVegas Group —Gibraltar
- Full-time
- English
- Analysis skills
- Communication skills
- Employee assistance programme
1d
Retention Manager
Aristocrat Interactive —Gibraltar
- Overtime
- Spanish
- Marketing
- Data analysis skills
Premier Customer Loyalty Account Manager - Finland
evoke —Gibraltar
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Annual leave
- Work from home
Programmatic Manager - UK&I
LeoVegas Group —Gibraltar
- Full-time
- English
- Analysis skills
- Communication skills
- Employee assistance programme
1d
Affiliate Account Manager
Aristocrat Interactive —Gibraltar
- Full-time
- Spanish
- Marketing
- English
- Flexible schedule
Product Manager - (Engagement & Gamification Tools)
Playtech —Gibraltar
- Full-time
- Spanish
- English
- SQL
Quick apply
Account Manager (Spanish language)
Arrise —Gibraltar
- Spanish
- English
- Microsoft Office
- Gym membership
Security Engineer
Patrianna —Gibraltar
- Full-time
- English
- Analysis skills
- IT
Technical Integration Manager
Evolution —Gibraltar
- Full-time
- Computer Science
- Engineering
- English
- Gym membership
Quick apply

I want to receive the latest job alerts for english in gibraltar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Advisor - APAC (Remote - Work from Anywhere)

Xapo Bank
Gibraltar

Quick apply

Job details

Full-time

Benefits

Annual leave

Qualifications

Jira
Mandarin
English
Japanese
Confluence
Banking

Full job description

Work from anywhere, impact everywhere

Diversity is at the heart of who we are at Xapo Bank.
We're a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.

Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.
To achieve that, we search the world for the best people for the job.
We work hard, think globally, and inspire each other to learn and grow.
We are committed to changing the way things are done.

Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!

Position overview

As a Customer Success Advisor, you will be supporting members globally. English fluency is, therefore, required, and additional language(s) is(are) a plus. Our business is growing fast, and we want to make sure we can keep providing the best quality service to our members. We're known for our fast response, positive attitude, and a real desire to find the best working solutions for the people who chose to use Xapo's products and services. We aim to provide top-notch service, so we will be expecting you to be quick on your feet, proactive, and an absolute team player.

Responsibilities - Member-facing:

Responding to members' queries regarding our products and services.
Monitoring of member accounts, including debit card transactions, fiat and bitcoin transfers, etc.
Addressing members in a professional, respectful and friendly manner.
Taking ownership of members' issues, following up on outstanding requests, and escalating issues when necessary.
Onboarding of prospective members - assisting them from applying for membership until they are fully onboarded
Conducting Zoom calls to assist prospective members with the onboarding process
Educating prospective members queries regarding our products and services, and conducting Zoom calls when necessary.

Responsibilities - Backend

Monitoring of queues in Kustomer to check for prospective members stuck in onboarding process and reaching out to them if necessary
Maintaining of dashboard to provide statistical data

Skills needed

2+ years of previous experience in customer services, ideally in a remote environment, handling queries via live chat, and email.
Proficient level of English and, ideally, another additional language (i.e., Mandarin or Japanese).
Ideally, have previous experience working in the fintech/ banking industry.
Experience with CRMs, Jira, Confluence and Slack is nice to have.
Knowledge of the cryptocurrency environment is a big plus.

Other requirements

A dedicated workspace.
A reliable internet connection with the fastest speed possible in your area.
A plain background when on Zoom calls with clients.
Smart professional dress code during Zoom calls with clients.
Devices and other essential equipment that meet minimal technical specifications.
Alignment with Our Values and the Xapo Values-Driven Leadership principles.

Why work for Xapo?

Impact Globally, Work Remotely.

Shape the Future
Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
Great work-life balance
Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
Expect Excellence
Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you'll get a yearly budget for your individual learning and development goals.

At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.

Quick apply

Refine Your Search

english jobs in gibraltar

Customer Success Advisor - APAC (Remote - Work from Anywhere)

Junior Communications Advisor

Client Operations Representative

Paid Social Specialist - UK&I

Operations Analyst (Remote - Work from Anywhere)

Office Manager / PA

Digital Marketing Aquisition Specialist

Associate Operational Account Manager, MTS

Graduate Operations Executive

Commercial Digitalisation Executive

ASO Specialist - UK&I

Affiliate Manager - UK&I

Retention Manager

Premier Customer Loyalty Account Manager - Finland

Programmatic Manager - UK&I

Affiliate Account Manager

Product Manager - (Engagement & Gamification Tools)

Account Manager (Spanish language)

Security Engineer

Technical Integration Manager

I want to receive the latest job alerts for english in gibraltar

Related Searches

Explore jobs in more locations

Work from anywhere, impact everywhere

Position overview

Responsibilities - Member-facing:

Responsibilities - Backend

Skills needed

Other requirements

Why work for Xapo?

Jobseeker tools

Employer Tools

Browse

Stay Connected