Customer engagement marketing manager Work, Jobs in Glasgow, Sct (with Salaries)

Customer Engagement Marketing Manager
The Cigna Group —Glasgow
- Full-time
- Hybrid work
7d
Senior Product Marketing Manager
Antonio Ayala Digital Growth —Alexandria
- £5,000 - £6,000 a month
- Full-time
- Mentoring
- Leadership
- Communication skills
- Free parking
Quick apply
CRM Manager
Duncan & Todd Opticians —Scotland
- Full-time
- APIs
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
Marketing Manager - Corporate Pensions
M&G plc —Stirling
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
5d
Senior Study Manager
RoukenBio —Motherwell
- £47,544 - £60,679 a year
- Doctoral degree
- Continuous improvement
- Team management
- Referral programme
Business Development Manager
Meditree Healthcare International —Glasgow
- £45,000 - £50,200 a year
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Continuous improvement
Quick apply
Business Development Manager
Arrow Industrial Group Limited —Glasgow
- Full-time
- Microsoft Office
- Business development
- In-person
Quick apply
1d
Account Manager
Ocean Technologies Group —Glasgow
- Remote
- Marketing
- Public speaking
- Master's degree
12d
Project Coordinator (Post Production)
Voquent —Glasgow
- £26,000 - £30,000 a year
- Full-time
- Remote
- CRM software
- Organisational skills
- Typing
- Annual leave
9d
Graduate Business Development Executive(Entry Level)
Fallow Management —Glasgow
- From £26,000 a year
- Full-time
- Computer literacy
- Business development
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Videographer
University of Strathclyde —Glasgow
- £37,694 - £46,049 a year
- Full-time
- Hybrid work
- Mentoring
1h
Senior Sales Account Manager
GE Vernova —Glasgow
- Full-time
- Remote
- Engineering
- English
- Business development
11d
Business Development Manager - CX - Enterprise Markets
Gamma —Glasgow
- Full-time
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
Business Development Manager
ITI Group —Glasgow
- Full-time
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Key Account Manager
JamesFisher —Inchinnan
- Sales
- Travel
- Organisational skills
Customer Sales & Support Administrator
Volvo Group —Glasgow
- Continuous improvement
- Organisational skills
- Contracts
Project Manager
University of Stirling —Stirling
- Full-time
- No degree
- Leadership
- Communication skills
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Community Coordinator
Clockwise Group Limited —Glasgow
- Up to £27,976 a year
- Full-time
- Hospitality
- Marketing
- Health & wellbeing programme
- Employee discount
Quick apply
Sales & Services Assistant
Hines —Glasgow
- Weekend availability
- Hospitality
- Conflict management
- Organisational skills

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customer engagement marketing manager jobs near glasgow, sct

Customer Engagement Marketing Manager

The Cigna Group -
Glasgow

Apply Now

Job details

Full-time
7 days ago

Benefits

Private medical insurance

Qualifications

Email marketing
Salesforce Marketing Cloud
Marketing campaign planning
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Customer segmentation
Eloqua
Audience segmentation
Multidisciplinary collaboration
Multi-channel digital marketing campaigns
Multichannel marketing

Full job description

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well-being, and peace of mind of those we serve.

You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.

We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role

You’ll support the planning, delivery, and optimisation of customer engagement campaigns across Cigna International Health, working closely with the Senior Customer Engagement Manager. This role supports both B2C and B2B customer groups, including Global Individual Health customers and International Organisation Health clients and members.

You’ll help improve customer experience and business performance by increasing engagement, retention, digital adoption, product utilisation, customer value, and targeted marketing outcomes. You’ll work in a fast-paced, evolving environment where priorities may change, so you’ll need to manage competing workstreams, follow through on commitments, and adapt as new information or business needs emerge. This role can be based in our Glasgow office as a hybrid working environment or if not in a commutable distance to the office, could be offered as fully remote in the UK only.

What You’ll Do

Lead assigned customer engagement campaign workstreams from brief through to deployment, evaluation, and optimisation.
Support GIH and IOH campaign roadmaps, priorities, and project plans to help deliver measurable customer and commercial outcomes.
Use customer data, segmentation, and insight to shape campaigns that respond to customer needs and support healthier choices.
Work with analysts and Data & Analytics teams to size opportunities, measure campaign performance, track KPIs, and support data-driven decisions.
Develop customer journeys that consider target audience, timing, channel, format, and expected return on investment.
Coordinate input from internal stakeholders, agencies, Compliance, Product, Operations, market teams, and creative partners to deliver high-quality communications.
Ensure customer engagement activity follows relevant marketing, brand, compliance, accessibility, approval, and risk management processes.

What You’ll Bring

Experience working with a transactional customer database.
Experience delivering multi-channel customer campaigns from brief to deployment.
Strong project management skills, with the ability to manage multiple campaigns, timelines, and priorities.
Experience using data, segmentation, campaign measurement, and performance reporting to support decision-making.
Experience working with agencies or external partners.
At least 3 years’ experience in customer engagement and in-life targeted marketing.

Technical / Functional Skills

Customer journey development and lifecycle marketing.
Test-and-learn campaign optimisation.
KPI tracking, performance measurement, and campaign evaluation.
Customer segmentation and opportunity sizing.
CRM platform experience, such as Eloqua, Salesforce Marketing Cloud, Unica IBM, or Pega NBA.
Multi-channel campaign delivery across digital and traditional channels, including email, SMS, and online portals.
Experience working in an international organisation.
Experience supporting cross-sell or up-sell campaign activity.
Experience marketing new product features or solutions.

Why Join Us

Competitive salary and a multicultural, hybrid working environment.
Private Medical Insurance and Employee Wellbeing Benefits.
Educational Development Program to support your continued growth.
The opportunity to contribute to meaningful customer engagement work across international health markets.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Apply Now

Refine Your Search

customer engagement marketing manager jobs in glasgow, sct

Customer Engagement Marketing Manager

Senior Product Marketing Manager

CRM Manager

Marketing Manager - Corporate Pensions

Senior Study Manager

Business Development Manager

Business Development Manager

Account Manager

Project Coordinator (Post Production)

Graduate Business Development Executive(Entry Level)

Senior Videographer

Senior Sales Account Manager

Business Development Manager - CX - Enterprise Markets

Business Development Manager

Key Account Manager

Customer Sales & Support Administrator

Project Manager

Inside Sales Manager (Remote / Hybrid)

Community Coordinator

Sales & Services Assistant

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