Reservations manager Work, Jobs in Glasgow (with Salaries)

Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
- Free parking
- Flexible schedule
Principal Travel Product Manager
Magnificent Himalayan Travel Services Ltd —Alloa
- £5,000 - £6,000 a month
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
1d
Front of House Assistant Manager
Guidis Restaurant —Airdrie
- £30,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
3d
Assistant Front Office Manager - Courtyard by Marriott Glasgow SEC
Hotel Co 51 —Glasgow
- Full-time
- Hotel
- Employee discount
Quick apply
Group Reservations Coordinator
AccorHotel —Glasgow
- £12.73 an hour
- Full-time
- English
- Hotel
- Organisational skills
Quick apply
4d
Reception Manager
Mar Hall Golf & Spa Resort —Bishopton
- Weekend availability
- Hotel
- Travel
- Front desk
- Employee discount
Graduate Management Trainee - Glasgow
Enterprise Mobility —Glasgow
- Full-time
- Sales
- Customer service
- Bachelor's degree
Hotel Assistant Manager
Uplawmoor Hotel —Glasgow
- £32,000 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply
Spa Receptionist
Cameron House —Dunbartonshire
- £27,060.80 a year
- Weekend availability
- Hospitality
- Customer service
- IT
- Free parking
- Employee discount
Quick apply
10d
Receptionist
RAD Hotel Group —Larkhall
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Graduate Management Trainee - Stirling
Enterprise Mobility —Stirling
- Full-time
- Sales
- Customer service
- Bachelor's degree
Receptionist (Part Time)
Dalata —Glasgow
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
4d
Sales Manager
The Address Glasgow —Glasgow
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply

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Sales Support and Research Coordinator

Sandman Hotel Group -
Glasgow

Apply Now

Job details

Full-time

Benefits

Free parking
Company pension
Flexible schedule
Referral programme

Qualifications

CRM software
Hospitality
Outbound sales
Microsoft Excel
Sales
Lead generation
Microsoft Office
Administrative experience
Organisational skills

Full job description

Department: SalesCommercial Reports To: General Manager Location: Sandman Signature Glasgow Hotel Salary: Competitive Type: Full-Time, Permanent

Role Overview

The Sales SupportResearch Coordinator supports the Sales Manager and wider commercial team through lead generation, market research, sales administration, reporting, and client coordination. The role is responsible for identifying new business opportunities, maintaining an accurate sales pipeline, supporting enquiry conversion, and providing market insights that help drive hotel revenue.

This position works closely with Reservations, Revenue, and Operations teams.

Key Responsibilities

Sales SupportLead Generation

Research corporate, group, and event opportunities within the local market.
Build and maintain prospect databases and lead lists.
Conduct outbound sales activity including calls, emails, and follow-ups.
Support the preparation of proposals, quotations, contracts, and presentations.
Manage incoming sales enquiries and ensure prompt responses.

Market ResearchCommercial Analysis

Monitor competitor activity, pricing trends, and market developments.
Research local events, conferences, and demand drivers.
Identify low-demand periods and target business opportunities to support occupancy.
Provide market intelligence and commercial insights to the Sales Manager.

Pipeline ManagementReporting

Maintain accurate records in Opera, CRM, and sales tracking systems.
Track enquiries, quotations, conversions, and lost business.
Produce weekly and monthly sales activity and performance reports.
Monitor KPIs including lead generation, conversion rates, and revenue contribution.

ClientInternal Coordination

Support account management activities and client relationship development.
Coordinate site visits, familiarisation trips, and client meetings.
Liaise with Reservations, Revenue, Events, and Operations teams to ensure smooth handover of confirmed business.
Assist with sales campaigns, promotional activity, and commercial projects.

SkillsExperience

Essential

Strong organisational and administrative skills.
Excellent communication and relationship-building abilities.
Confident using Microsoft Office, particularly Excel.
Strong attention to detail and reporting capability.
Proactive, commercially aware, and customer focused.

Desirable

Experience with Opera PMS, CRM systems, or similar hotel software.
Knowledge of the Glasgow hospitality market.
Previous outbound sales or lead generation experience.

Professional Standards

The Sales SupportResearch Coordinator represents the Sandman Signature Glasgow Hotel brand in all interactions and is expected to maintain professional standards, a positive attitude, and excellent communication at all times.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

28 days holiday per annum
Additional Holiday with length of service milestones
Flexible schedule
Pension
Free Parking whilst on shift
Rewards and recognition
Growth opportunities
Dedicated Training Programme
Team, Friends and Family Hotel rates
Up to 40% of food discounts
Referral Bonus starting at £250
X3 complimentary nights stays to use in the UK, Ireland or North America
EducationSkills Development Reimbursement program
All Northland United KingdomIreland team members are eligible for their brands specific perksin North America

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

Apply Now

Refine Your Search

reservations manager jobs in glasgow

Sales Support and Research Coordinator

Principal Travel Product Manager

Front of House Assistant Manager

Assistant Front Office Manager - Courtyard by Marriott Glasgow SEC

Group Reservations Coordinator

Reception Manager

Graduate Management Trainee - Glasgow

Hotel Assistant Manager

Spa Receptionist

Receptionist

Graduate Management Trainee - Stirling

Receptionist (Part Time)

Sales Manager

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