Senior service administrator Work, Jobs in Glasgow G2 (with Salaries)

Senior Contract Administrator - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Data entry
- Contracts
- Communication skills
Sr. Asst, Admin Sup
Smurfit Westrock —Glasgow
- Full-time
- Customer service
- Microsoft Office
- Annual leave
7d
Senior Health Promotion Officer
NHS Scotland —Hamilton
- £52,845 - £61,466 a year
- Call to connect
- Microsoft Office
- Master's degree
- Continuous improvement
- Annual leave
- Sick pay
8d
252000 - Senior Information Analyst
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
13d
Fire Resistance Administrator
SOCOTEC UK & Ireland —East Kilbride
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Flexible schedule
Quick apply
Lettings Property Manager
Property Angels International Ltd —Bothwell and Uddingston
- £34,000 - £40,000 a year
- Full-time
- CRM software
- Management
- IT
Quick apply
9d
Strategic Procurement Officer - Procurement and Logistics
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Annual leave
- Sick pay
12d
Innovation Contracts Manager
NHS Scotland —Airdrie
- £52,845 - £61,466 a year
- Call to connect
- Nursing
- Master's degree
- No degree
- Annual leave
- Sick pay
5d
EO Casework Officer - Civil Service and Royal Mail Pensions
Cabinet Office —Glasgow
- £30,768 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
5d
Senior Manager, Customer Success Engineering
Veeam Software —Glasgow
- Remote
- Leadership
- Annual leave
- Employee assistance programme
14d
Theatre Administrator
Nuffield Health —Glasgow
- Up to £25,545 a year
- Full-time
- Microsoft Office
- Front desk
- Typing
- Employee discount
- Gym membership
11d
Procurement Manager
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
A&E Compliance Manager
City Facilities Management (UK) —Glasgow
- Full-time
- Team management
- Organisational skills
- Training & development
Apprentice Administrator
TVRS Tech Team Ltd —High Blantyre
- £8 an hour
- Full-time
- Computer literacy
- Accounting
- Data entry
- Free parking
Quick apply
8d
Senior Application Support Analyst - SQL
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- No degree
- Annual leave
- Sick pay
1d
Senior Paraplanner
RGH‑Global Limited —Glasgow
- From £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
Principal Pensions Administrator
Spence —Glasgow
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Travel
Quick apply
6d
Financial Accounting Manager
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Annual leave
- Sick pay
Senior Management Accountant – Capital
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Annual leave
- Sick pay
6d
Senior Insolvency Manager
Dains Scotland —Glasgow
- Business development
- Team management
- Mentoring
- Annual leave
Quick apply

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Senior Contract Administrator - Glasgow

City Facilities Management (UK) -
Glasgow

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Purchase orders
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Appointment booking and call handling
Procurement support
Data entry
Contracts
Management reporting
Customer interaction
Outbound calling
Communication skills
Supplier invoice processing
Contract administration

Full job description

Location: Glasgow

Job Function

To act as the first point of contact, handling inbound and outbound telephone calls & electronic communication from customers and suppliers in relation to refrigeration issues To liaise with operations colleagues, external contractors, suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales Ensure the accurate recording of information on bespoke IT systems, the management of associated documentation, quotes and invoices in line with Company procedures and key performance indicators Ensure compliance with associated statutory regulations

Principle Accountabilities

Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients

Process inbound reactive refrigeration calls relating to Co-op account following up with appropriate outbound calls to field engineers, suppliers and contractors

Log information accurately on the bespoke database completing all relevant fields throughout each call/e-mail

Efficiently record and report on the contractual KPI’s including parts, gas usage etc

Ensure that appropriate escalation procedures are followed with particular regard to Health and Safety related incidents

Schedule field engineers to priority jobs and schedule contractual priorities via the appropriate field engineers

Monitor response times of field engineers and contractors to ensure job completion within agreed timescales

Continuously monitor Engineer activity to maximise efficiency

Communicate fluently and confidently with CBES Ltd colleagues, customers and Management without supervision

Ensure effective written and verbal communication of all critical operational issues where required

Work as part of a team to deliver excellent service to the Customer

Accurately process invoices and purchase orders

Organise and prioritise work to maximise efficiency and achieve deadlines

Comply with any other reasonable management instruction

Key Performance Indicators

Management of outstanding jobs

Accuracy of parts and gas usage reporting

Efficiency of field Engineer scheduling

Apply Now

Refine Your Search

senior service administrator jobs in glasgow g2

Senior Contract Administrator - Glasgow

Sr. Asst, Admin Sup

Senior Health Promotion Officer

252000 - Senior Information Analyst

Fire Resistance Administrator

Lettings Property Manager

Strategic Procurement Officer - Procurement and Logistics

Innovation Contracts Manager

EO Casework Officer - Civil Service and Royal Mail Pensions

Senior Manager, Customer Success Engineering

Theatre Administrator

Procurement Manager

A&E Compliance Manager

Apprentice Administrator

Senior Application Support Analyst - SQL

Senior Paraplanner

Principal Pensions Administrator

Financial Accounting Manager

Senior Management Accountant – Capital

Senior Insolvency Manager

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