Client services Work, Jobs in Gloucester, Eng (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
12d
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Trainee Occupational Health Technician
Fusion Occupational Health Limited —Worcester
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Microsoft Office
- Life insurance
Quick apply
8h
Colleague Services Administrator
Redkite Law —Gloucester
- £25,461.60 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Quick apply
Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Gloucester
- From £35,847 a year
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Sick pay
Quick apply
7d
Client Services Administrator
Wren Sterling —Gloucester
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Health & wellbeing programme
- Work from home
Quick apply
1d
Child Contact Centre Staff Member
Bubba's Contact Centre —Gloucester
- £14.50 an hour
- Part-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
13d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Colleague Services Administrator
Redkite Solicitors —Gloucester
- £25,461.60 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
7d
Administrator
GreenSquareAccord —Gloucester
- £25,610 a year
- Microsoft Office
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Personal Assistant
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Health Insurance Advisor (office based) Full Time
Insured Health —Gloucester
- £30,000 - £100,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Contract Administrator
Hewer Facilities Management LTD —Gloucester
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Executive Assistant/Admin Support
PoloWorks —Cheltenham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Oven cleaner
Oven Support England LTD —Gloucester
- Up to £35,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
6d
Practice Operations & Patient Experience Manager
Organic Family Chiropractic —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Administrator - Life & Pensions
Capita —Cheltenham
- Part-time
- Remote
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
- Flexible schedule
Support Worker (Supported Accommodation)
Connections 2 Independence —Gloucester
- From £30,422.08 a year
- Weekend availability
- Microsoft Powerpoint
- IT
- In-person
Quick apply
8d
Trainee Lettings Consultant
LRG —Cheltenham
- Up to £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for client services in gloucester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client services jobs in gloucester, eng

Client Excellence Lead

Administrator

Travel Sales Consultant

Trainee Occupational Health Technician

Colleague Services Administrator

Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker

Client Services Administrator

Child Contact Centre Staff Member

Customer Support & Operations Administrator

Colleague Services Administrator

Administrator

Personal Assistant

Health Insurance Advisor (office based) Full Time

Contract Administrator

Executive Assistant/Admin Support

Oven cleaner

Practice Operations & Patient Experience Manager

Administrator - Life & Pensions

Support Worker (Supported Accommodation)

Trainee Lettings Consultant

I want to receive the latest job alerts for client services in gloucester, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected