Automotive service advisor Work, Jobs in Gloucester, Gls (with Salaries)

Automotive Service Advisor
Waylands Automotive —Gloucester
- Up to £42,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Advisor (Automotive)
Baylis Automotive —Cheltenham
- £27,000 - £36,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
4d
Service Advisor (Automotive)
Mon Motors —Tewkesbury
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Apprentice Service Advisor
Johnsons Cars —Gloucester
- £16,640 a year
- Full-time
- Customer service
- Employee discount
Quick apply
Toyota Service Advisor
Listers —Cheltenham
- Up to £36,000 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
10d
Audi Service Advisor
Listers —Worcester
- Up to £36,000 a year
- Full-time
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
Parts Advisor (Cheltenham, Experienced in Automotive Parts)
Unity Automotive Ltd - Unity Group - Cheltenham —Cheltenham
- £27,000 - £30,000 a year
- Full-time
- Bilingual
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Service Advisor
Wessex Garages —Gloucester
- Customer service
- Annual leave
Service Advisor
Riverside Consultancy —Gloucester
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Service Advisor
Listers —Hereford
- Up to £40,000 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
4d
Service Advisor - Maternity Cover
Hartwell PLC —Hereford
- £29,081 a year
- Full-time
- Customer service
- Front desk
- Free parking
- Employee discount
Quick apply

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Customer Service Advisor (Automotive)
Baylis Automotive —Cheltenham
As the first point of contact for customers, you will play a key role in delivering an outstanding customer experience while acting as the link between…
£27,000 - £36,000 a year
Quick apply
4d
Automotive Customer Service Advisor
LCM Automotive —Bristol
Liaise with our technician team to price repairs and explain faults to customers. The Role* As the face of LCM Automotive, you aren’t just a "receptionist"—you…
From £32,500 a year
Quick apply
3d

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automotive service advisor jobs near gloucester, gls

Automotive Service Advisor

Waylands Automotive -
Gloucester

Quick apply

Job details

Full-time
Up to £42,000 a year

Benefits

Health & wellbeing programme
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Mechanical knowledge

Full job description

Do you excel at customer service?

If so, you could be just who we, at Waylands Automotive, are looking for!

We’re currently looking for a Service Advisor to join our Volvo dealership in Gloucester.

Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.

This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Your responsibilities will include greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. Our Service Advisors work with customers to understand their vehicle issues and problems, determining the repair timeline, and liaise with our technicians to convey the customers' concerns with accurate repair descriptions.

Duties will include:

Communicating with customers regarding their vehicle needs.
Maintaining positive relationships with customers to ensure repeat and return custom
Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes.
Keeping customers updated about the status of their vehicle through the workshop.
Liaising with your technician colleagues about vehicle statuses and ensuring that vehicles will be ready for customer on time.

About You:

You’ll be an active listener and excellent communicator.
You’ll adopt a positive attitude with all customers.
You’ll take ownership of the role and make it your own.
You’ll get job satisfaction from providing an outstanding service to our customers.
You’ll be comfortable working to deadlines.
You’ll have a full UK driving licence.
If you have Service Advisor experience, that’s great, but we are happy to train anyone with some experience in customer service.

Salary, Hours and Benefits:

8:00am-18:00pm Mon-Fri and Saturday 9:00am-13:00pm on a rota basis (45 hours pw).
OTE of up to £42k.
31 days holiday per year (including Bank Holidays, some of which you will be required to cover)
Benefits platform with employee support programme
Discounted rates of vehicle parts and servicing
Opportunities for training and career progression
Contributory pensions scheme for eligible staff
Life insurance 3x salary.

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.

Pay: Up to £42,000.00 per year

Benefits:

Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Referral programme

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

automotive service advisor jobs in gloucester, gls

Automotive Service Advisor

Customer Service Advisor (Automotive)

Service Advisor (Automotive)

Apprentice Service Advisor

Toyota Service Advisor

Audi Service Advisor

Parts Advisor (Cheltenham, Experienced in Automotive Parts)

Service Advisor

Service Advisor

Service Advisor

Service Advisor - Maternity Cover

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