client director Work, Jobs in gloucester, gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
12d
Director, Operations
Thermo Fisher Scientific —Gloucester
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
2d
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Personal Assistant
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Health Insurance Advisor (office based) Full Time
Insured Health —Gloucester
- £30,000 - £100,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Senior Private Client Lawyer/Director Designate
Specialist Property Lawyers —Gloucester
- £42,405 - £85,000 a year
- Full-time
- In-person
- Leadership
- Flexible schedule
Quick apply
1d
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Gloucester
- From £35,847 a year
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Sick pay
Quick apply
20h
Account Director
Havas Group —Cirencester
- Full-time
- Hybrid work
Health and Safety Manager
Hewer Facilities Management LTD —Gloucester
- £42,000 - £45,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
- Free parking
- Referral programme
Quick apply
12d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Interim Programme Manager
Sutton Croft —Worcester
- £42,000 a year
- Part-time
- Hybrid work
- Project management
- Travel
- Leadership
- Work from home
Quick apply
2d
Executive Assistant/Admin Support
PoloWorks —Cheltenham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13d
Commercial Finance Manager
Montgomery Watt —Gloucester
- £50,000 - £60,000 a year
Business Development Manager - Print
Commercial —Cheltenham
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Travel
- Work from home
- Employee assistance programme
Quick apply
Sales Director - Aerospace & Defence Europe
iCOMAT —Gloucester
- Remote
- Sales
Project Manager / Senior Project Manager
WSP —Gloucester
- ERP systems
- Project management
- Driving
Tourism, Leisure and Events Consultant
Savills —Cirencester
- Microsoft Excel

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client director jobs near gloucester, gls

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
12 days ago

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client director jobs in gloucester, gls

Client Excellence Lead

Director, Operations

Travel Sales Consultant

Personal Assistant

Service Delivery Manager

Health Insurance Advisor (office based) Full Time

Senior Private Client Lawyer/Director Designate

Head Office Coordinator

Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker

Account Director

Health and Safety Manager

Client Retention Manager

Purchasing Administrator

Interim Programme Manager

Executive Assistant/Admin Support

Commercial Finance Manager

Business Development Manager - Print

Sales Director - Aerospace & Defence Europe

Project Manager / Senior Project Manager

Tourism, Leisure and Events Consultant

I want to receive the latest job alerts for client director in gloucester, gls

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