Service delivery officer Work, Jobs in Gloucester, Gls (with Salaries)

Business Support Team Leader
Community Foster Care —Gloucester
- £29,650 - £33,200 a year
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
- Flexitime
Quick apply
9d
Probation Services Officer - Gloucestershire Probation Delivery Unit
HM Prison & Probation Service —Gloucester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
9d
Delivery and Improvement Officer
Civic Recruitment Limited —Hereford
- £21.83 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Quick apply
8d
Operations Officer
Headspace —Cheltenham
- £24,900 - £25,000 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
Quick apply
10d
Contracts Officer
Sanctuary Care —Worcester
- £33,397.00 - £35,144.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Private Sector Housing Officer
Gloucestershire County Council —Gloucester
- £33,143 - £39,862 a year
- Hybrid work
- English
- Communication skills
8d
Security Operative
Industrial Site Maintenance —Bristol
- £13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Paid training
Quick apply
Community Engagement Officer
The Green Britain Foundation —Stroud
- £25,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- In-person
- Free parking
- Employee discount
Quick apply
5d
Species Recovery Officer
Forestry England —Coleford
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
Senior Independent Living Officer
Stroud District Council —Stroud
- £39,152 a year
- Full-time
- Hybrid work
12d
Team Leader Private Sector Housing
Gloucestershire County Council —Gloucester
- £41,771 - £46,142 a year
- Hybrid work
- English
- Communication skills
8d
Senior Assistant Technical Officer (SATO), Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- School
14d
Project Support Officer - Highway Operations
Worcestershire County Council —Newland
- £29,832 - £31,877 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
7d
Information Governance Support Officer
Herefordshire Council —Hereford
- £22,817 - £32,062 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Community Ranger: West Dean
Forestry Commission —Coleford
- £30,105 a year
- Part-time
- Social media management
- Customer service
- Microsoft Office
11d
Senior Planning Enforcement Officer
South Gloucestershire Council —Yate
- £45,091 - £48,226 a year
- Full-time
- No degree
- Travel
- Organisational skills
- Annual leave
- Employee discount
Senior Operating Officer
Cirencester Deer Park School —Cirencester
- £37,280 - £40,777 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
Area Security Officer
Bardwood —Gloucester
- £12.71 an hour
- Full-time
- In-person
Quick apply
10d
Finance Officer
South Gloucestershire Council —Yate
- £36,363 - £39,152 a year
- Part-time
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
2d
Legal Services Officer - Disrepairs
Sanctuary Group —Worcester
- £33,397 a year
- Temporary
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d

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Business Support Team Leader

Community Foster Care
Gloucester

Quick apply

Job details

Part-time
£29,650 - £33,200 a year
9 days ago

Benefits

Free parking
Casual dress
Free flu jabs
Flexitime
Company pension
Work from home
Employee discount
Enhanced maternity leave
Life insurance
Sick pay
On-site parking

Qualifications

System administration
Customer service
Administrative experience
IT
Office experience

Full job description

The Business Support Team Leader is responsible for coordinating and overseeing the organisation’s business support function, line managing a team of Business Support Officers and ensuring high-quality administrative, operational and system support across the organisation. The role works closely with managers and senior leaders to support service delivery, strategic projects, and organisational governance. The postholder leads key administrative and coordination processes, ensuring timely, accurate and professional engagement with internal teams and external partners, including local authorities. They contribute to the effectiveness of organisational workflows and support the delivery of high-quality services. They act as the organisation’s systems lead, particularly for the Charms database and wider IT (supported by external experts) and communications platforms, driving effective use, continuous improvement, and staff development. The role also ensures smooth day-to-day operations, including office management, governance administration, and business continuity of support services, while contributing to innovation and efficiency through the use of new systems and technologies.

Main Responsibilities

To coordinate and oversee the Business support function. Leading and supervising the team of business support officers.
To be an active member of the managers forum. Working closely with managers in the organisation to support delivery and cooperation.
To induct new staff members in the functions of the Business Support Officer team.
To provide support to the Senior Leadership Team as needed.
To ensure an effective Community Foster Care Family Finding process, ensuring referrals are appropriately reviewed and our families are presenting in a meaningful way to local authority commissioners. You will build effective relationships with those commissioners, to best promote our families, ensuring vacancies are filled in a timely manner.
To be the system administrator and an expert in the Charms database, taking responsibility for upskilling staff and ensuring the platform is used effectively (training provided).
To be front-line IT and communications systems support. Addressing low-level IT and systems challenges and coordinating with Wavetree when required. Supporting the team to get the best out of the organisation’s systems.
Understand the systems, software and databases in place and provide support and guidance as required.
Develop systems using new technologies e.g. software and AI to create efficiencies alongside the Business Development Manager. Coordinate and minute (using technology)
Community Foster Care’s Governance meeting.
Take responsibility for ensuring there is telephone cover at all times.
Ensure that all offices are maintained to a high standard in line with Community Foster Care’s policies.

Key consideration

As Business Support Team Leader, you will at all times:

Adhere to Relevant Legislation and Regulation including The Fostering Services (England) Regulations 2011, Fostering Services: National Minimum Standards and the Care Standards Act 2000
Work consistently with Community Foster Care’s values and contribute to achieving its mission.
Seek to develop and enhance good social work practice for yourself and for others.
Promote Community Foster Care’s reputation and protect its ability to achieve its mission.
Good understanding and ability to work to the policies and procedures of the Agency.

What we require from all our employees:

A commitment and alignment with Community Foster Care’s Values
A resolve to make effective use of critical reflection, utilising the various fora to do this with others
A commitment to your personal growth, including a willingness to embrace challenges and actively seek constructive feedback
An aptitude to ensure efficient and effective use of CFC’s resources and funds relevant to your role, including the consideration of the commercial aspects of a fostering service.
Capacity to be a highly functioning team player
A fidelity to anti-oppressive practice, underpinned by an understanding and promotion of equality and diversity

It is the nature of the work of CFC, that tasks and responsibilities are unpredictable and varied. All staff are therefore expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

CFC is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service clearance at enhanced level.

CVs will not be accepted under any circumstances; all applicants must complete an application form. Please note salary advertised is FTE.

Pay: £29,650.00-£33,200.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Enhanced maternity leave
Flexitime
Free flu jabs
Free parking
Life insurance
On-site parking
Sick pay
Work from home

Work Location: In person

Quick apply

Refine Your Search

service delivery officer jobs in gloucester, gls

Business Support Team Leader

Probation Services Officer - Gloucestershire Probation Delivery Unit

Delivery and Improvement Officer

Operations Officer

Contracts Officer

Private Sector Housing Officer

Security Operative

Community Engagement Officer

Species Recovery Officer

Senior Independent Living Officer

Team Leader Private Sector Housing

Senior Assistant Technical Officer (SATO), Band 3

Project Support Officer - Highway Operations

Information Governance Support Officer

Community Ranger: West Dean

Senior Planning Enforcement Officer

Senior Operating Officer

Area Security Officer

Finance Officer

Legal Services Officer - Disrepairs

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