Hotel receptionist Work, Jobs in Gloucestershire (with Salaries)

Hotel Receptionist
Hatherley Manor Hotel & Spa —Gloucester
- Up to £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
Guest Service Assistant
Ibis Gloucester —Gloucester
- £12.71 an hour
- Part-time
- Hotel
- Organisational skills
- Restaurant
- Free parking
5d
Receptionist
Valor Hospitality —Gloucester
- £12.71 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
George Hotel —Cheltenham
- £10 - £13 an hour
- Part-time
- Hotel
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Hotel Receptionist- Experienced
Corse Lawn House Hotel —Gloucester
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
Reception Manager
Hatherley Manor Hotel & Spa —Gloucester
- From £27,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
1d
Guest Service Agent
Hilton —Tewkesbury
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee discount
11d
Casual - Receptionist
HandPickedHotels —Worcester
- £13.50 an hour
- Microsoft Office
- Hotel
- Computer skills
- Free parking
Part Time Reception Host includes evenings & weekends
No.131 The Promenade —Cheltenham
- £12.71 - £14.91 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Night Reception Team Member - Part Time
Travelodge —Chippenham
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Receptionist
The Lygon Arms —Broadway
- £27,498 a year
- Weekend availability
- Bar
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Hotel Receptionist
Welcome Break —Dursley
- Up to £12.85 an hour
- Overtime
- Hotel
- Free parking
- Employee discount
6d
Receptionist Team Member
Warner Leisure Hotels —Holme Lacy
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave
9d
Reception Manager
No.131 The Promenade —Cheltenham
- £42,000 - £48,000 a year
- Full-time
- Management
- Hotel
- Employee discount
- Referral programme
Quick apply
8d
Group Head Receptionist
The Close, Tetbury —Tetbury
- £14.06 - £16.17 an hour
- Full-time
- Hotel
- Employee discount
6d
Receptionist
THYME —Cirencester
- Up to £33,945 a year
- Weekend availability
- Computer literacy
- English
- Hotel
- Free parking
- Annual leave
Quick apply
Spa Receptionist
Whatley Manor Hotel and Spa —Easton Grey
- Weekend availability
- Hotel
- Communication skills
- Hotel experience
10d
Hotel Receptionist
Whatley Manor Hotel and Spa —Easton Grey
- Full-time
- English
- Hotel
- Hotel experience
Reception - Team Member
Premier Inn —Chippenham
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Nights Reception Team Member
Welcome Break —Dursley
- Up to £13.35 an hour
- Overtime
- Hotel
- Free parking
- Employee discount
6d

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Hotel Receptionist

Hatherley Manor Hotel & Spa
Gloucester

Quick apply

Job details

Part-time | Full-time
Up to £12.71 an hour
2 days ago

Benefits

Free parking
Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Customer service
English
Phone etiquette
Communication skills
Hotel experience

Full job description

About Us

Hatherley Manor Hotel is a luxurious manor house hotel and Spa set amidst 37 acres of beautiful grounds, including a unique Walled Garden, in the heart of the Gloucestershire countryside.

Who Are We Looking For

We are looking for enthusiastic and energetic individuals with a passion for the hotel industry, who will be at the forefront of the hotel representing the team and helping to deliver an unforgettable experience for our guests.

As a member of our Guest Host Team you will be that all important first and last point of contact for guests during their stay, effortlessly reflecting our hotel vision and values.

The Role You Will be Playing

You will meet and greet guests on arrival and provide them with a unique service that is tailored to their individual requirements, guaranteeing that they are provided with all of the relevant information they need to get the best out of their stay.

You will assist guests with any enquiries that they may have to ensure high levels of satisfaction are delivered and guide them to their bedrooms giving them all the relevant information they require for their stay.

You will be able to provide guests with knowledge of bedroom types, hotel and Spa facilities and locations and as you grow into the role you will become a fount of all knowledge of the hotel, Spa and food and beverage, which you’ll use to keep customers informed and enlightened during their stay.

Shifts times

Early shift 7am - 3pm, Late shift 2pm - 10pm

About You

The ideal candidate will;

· Have bags of personality and the confidence to engage with both guests and team members to build long-term rapport and create a positive environment

· Be brimming with friendliness and warmth and capable of energising our front of house operations with your infectious enthusiasm

· Embody a friendly, welcoming, enthusiastic manner so that guests feel at ease and know they can trust you to help them in any way

· Be well presented, highly-motivated and brimming with confidence, and go above and beyond to make each guests experience truly special

· Have extraordinary customer service and happily go above and beyond for our guests to ensure they have the perfect stay

· Be the perfect hotel ambassador at all times bringing our brand and company values to life whilst always maintaining the highest standards

· Work well independently as well as under supervision, whilst being motivated, polite and helpful to colleagues and guests alike at all times

· Apply great communication skills, including a good level of spoken and written English with an outstanding telephone manner and interpersonal skills

· Have a genuine passion for the hotel industry with a willingness to learn and embrace training opportunities when they arise

Benefits

. Holiday Entitlement

· Uniform provided

· Staff discount in the Spa, events and accommodation rates

· Rewards for a range of rolling incentives, like Employee Milestones, Employee of the Month, and Most Guest Mentions

· Meals on duty

· Pension Scheme

Responsibilities:
- Greet and welcome guests as they arrive at the hotel or restaurant
- Escort guests to their assigned tables or rooms
- Provide information about the establishment's services, amenities, and promotions
- Assist guests with seating arrangements and special requests
- Manage reservations and maintain an organized seating/waiting list
- Answer phone calls and respond to inquiries in a professional and friendly manner
- Coordinate with other staff members to ensure smooth operations and excellent customer service
- Handle guest complaints or concerns with empathy and resolve them promptly
- Maintain cleanliness and organization of the host/host station

Requirements:
- Previous experience in hospitality or customer service is preferred
- Excellent communication skills, both verbal and written
- Professional phone etiquette
- Strong interpersonal skills and the ability to work well in a team
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of hotel or restaurant operations is a plus

As a host/host, you will play a crucial role in providing exceptional guest services. Your warm and welcoming demeanour, along with your excellent communication skills, will contribute to creating a positive experience for our guests. If you are passionate about hospitality and enjoy helping others, we would love to have you join our team.

Job Types: Full-time, Part-time

Pay: Up to £12.71 per hour

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking

Work Location: In person

Quick apply

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hotel receptionist jobs in gloucestershire