Front of house manager Work, Jobs in Godalming, Sry (with Salaries)

Customer Experience Manager | GLive | Full Time Maternity Cover
Trafalgar Enterainment —Guildford
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Team management
- Leadership
- Annual leave
- Flexible schedule
4d
Assistant Manager
Grantley Arms —Wonersh
- £14 an hour
- Part-time
- Sales
- Customer service
- Restaurant management
- Employee discount
Quick apply
Front of House Manager
Mole Valley District Council —Dorking
- £37,028 - £41,642 a year
- Weekend availability
- Bar
- Inventory control
- Customer service
6d
Deputy Manager Dining Pub
The Greene Oak —Windsor
- £40,000 - £45,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee discount
- Referral programme
Quick apply
6d
General Manager - Village Pub
The Jolly Tanners —Haywards Heath
- £40,000 - £45,000 a year
- Full-time
- Inventory control
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
4d
Shift Leader - Front of House
K&Z Holdings - Pret A Manger —Guildford
- Inventory control
- Sales
- Customer service
Quick apply
6d
Front Desk & Residential Services Manager (12-month fixed term)
West Dean College —West Dean
- £35,000 a year
- Weekend availability
- Management
- Contracts
- Front desk
- Employee assistance programme
- Employee discount
10d
Duty Manager
Good Time Golfin —Hounslow Heath
- £31,000 a year
- Weekend availability
- Supervising experience
- Recruiting
- In-person
- Free parking
- Employee discount
Quick apply
Assistant Front Office Manager
DoubleTree by Hilton – Woking —Woking
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
4d
Coffee Shop Manager
Knights Garden Centres —Betchworth
- From £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
1d
Bar & Catering Duty Manager
Chobham Golf Club —Woking
- £30,000 a year
- Weekend availability
- Bar
- Management
- Customer service
Quick apply
Bar/Event Manager
Lakeside Leisure Group —Camberley
- £25,420 - £30,000 a year
- Full-time
- Bar
- Inventory control
- Restaurant management
Quick apply
Hotel Duty Manager
AccorHotel —Liphook
- £33,500 - £35,000 a year
- Full-time
- Hotel
- Resort
- Free parking
- Annual leave
Quick apply
Front of House Team Leader
Butcombe Group —Haslemere
- Part-time
- Serving
- Bar
- Cleaning
- Employee assistance programme
- Employee discount
7d
Reception Manager
Police Federation of England and Wales —Leatherhead
- English
- Hotel
- Team management
- Free parking
- Employee assistance programme
Quick apply
11d
Reception Manager/ Maitre'd
HeathrowAcademy —Hounslow
- Full-time
- Restaurant management
- Human resources
- Front desk
13d
Assistant Manager - UK
Zizzi —Woking
- £31,800 - £33,500 a year
- Full-time
- Hospitality
- Restaurant management
- Restaurant
- Employee assistance programme
- Employee discount
Assistant General Manager
Tellers Arms —Farnham
- Up to £30,000 a year
- Part-time
- Inventory control
- Sales
- Mentoring
- Employee discount
Quick apply
6d
Front of House Manager
Hotel Du Vin —Reading
- £35,000 a year
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
The Owl —Horsham
- £14 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
Quick apply

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Customer Experience Manager | GLive | Full Time Maternity Cover

Trafalgar Enterainment
Guildford

Apply Now

Job details

Full-time
£35,000 - £37,000 a year
4 days ago

Benefits

Annual leave
Flexible schedule

Qualifications

Venue and attractions experience
Stakeholder collaboration
Customer service
Team management
Leadership
Communication skills

Full job description

Apply via our portal

G Live Guildford

G Live in Guildford has established itself as one of South East’s leading live entertainment venues specialising in music, comedy, concerts, family shows, and special events.

ABOUT THE ROLE

This role is the maternity cover for one of two Customer Experience Managers, with shared departmental responsibilities. This role is vital to the success of our business. The postholder plays a pivotal role in defining the customer experience in the venue, specialising in our front of house and customer operations to ensure we are providing an excellent service to all that come into contact with our business, whether that’s through our front of house, ticketing, or stage door teams.

While this role focuses on customer experience, it is part of a highly collaborative team structure. The postholder will work closely with their fellow Customer Experience Manager to ensure all aspects of the day to day venue operations, staffing, and customer journey are aligned, seamless, and consistently excellent. A strong understanding of Food and Beverage and Event Operations is essential, as both roles are expected to support each other, contribute to shared decision-making, and provide cover when needed. Together, they are responsible for delivering a unified and impactful customer experience.

This is an operational, hands-on post, with regular duty management required.

ABOUT YOU

You'll be a self-motivated, engaging, and dynamic leader with significant experience in the theatre, music, or live entertainment space.

Commercially savvy, enthusiastic, and capable of influencing others (including senior members of the TE team and third-party producer clients), you’ll be energetic, proactive, results-focused, and creative in your approach.

You’ll be collaborative, able to communicate clearly and excellent at forming working relationships with others.

A strong customer service focus and a genuine desire to deliver an excellent experience, every time.

A leader with the ability to support a large team while delivering results.

High level written, numeracy and verbal communication skills.

An excellent manner when dealing with the public, stakeholders, and industry colleagues.

An ability to be flexible to business needs and work calmly and effectively under pressure.

Experience in successful staff management including recruitment, appraisals, training & development, and work performance.

A clear understanding of how customer engagement and customer service contribute to the overall customer journey, and a strong commitment to collaborating with Hospitality focused colleagues to deliver a seamless, high-quality experience across all stages of the visit.

about trafalgar entertainment

Founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is an award-winning global live-entertainment business, producing plays and musicals, theatre and venue ownership and operations, live music and comedy, events and hospitality, Performing Arts education, ticketing, the distribution and filming of event cinema and TV live-streaming innovative content through Trafalgar Releasing Ltd (from David Tennant in Macbeth to Taylor Swift).

Trafalgar Entertainment is home to Trafalgar Theatres (with 23 venues in the UK, Sydney, London, and across the UK), including four London Theatres - Trafalgar Theatre, The Bridge Theatre, and the new British Airways Theatre, Olympia.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

For You

Discounted theatre tickets

Training and development plans

Hundreds of savings across retailers with TE&ME

Flexible hours

Access to mental health resources

And much more...

Eligibility criteria applies

KEY INFORMATION

Position Title

Customer Experience Manager (Maternity Cover)

Location

G Live

Contract

Full Time - Permanent (Fixed Term)

Hours

40 Hours

Annual Leave

33 days per annum, inclusive of Public bank holidays

Salary

£35,000 to £37,000 depending on experience

Job Description

Download a full Job Description (https://policies.trafalgar.global/wp-content/uploads/2026/08/Customer-Experience-Manager-JD-MATERNITY-COVER-G-Live.pdf)

Apply via our portal

Apply Now

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front of house manager jobs in godalming, sry

Customer Experience Manager | GLive | Full Time Maternity Cover

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