Property manager Work, Jobs in Godalming, Sry (with Salaries)

Service Improvement Manager - Property Management
LRG —Camberley
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
Quick apply
Trainee Property Manager
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Property Manager
Waterfords Estate Agents —Fleet
- £30,000 a year
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
12d
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Facilities Manager
MedPharm —Guildford
- Full-time
- Engineering
- Supervising experience
- Continuous improvement
Building Manager - Farnborough Aerospace Centre, Farnborough
CBRE —Farnborough
- Full-time
- Customer service
- Computer literacy
- Team management
Building Manager
Praxis Real Estate Management Ltd —Hook
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
12d
Building Manager - Midhurst, GU29
Encore —Midhurst
- £45,000 - £48,000 a year
- Monday to Friday
- Management
- Writing skills
- Presentation skills
Quick apply
Property Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £40,000 - £42,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
Quick apply
Property Manager (Lettings- Residential)
Hello Neighbour Ltd —New Malden
- Up to £35,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Assistant Facilities Manager
VINCI Facilities UK —Basingstoke
- Full-time
- Organisational skills
- Contracts
- Computer skills
Quick apply
Assistant Facilities Manager
BRC Jobs —Bracknell
- £31,438 a year
- Temporary
Quick apply
5d
Property Manager
LRG —Camberley
- £27,500 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
5d
Facilities Manager
Unity International LTD —Reading
- £45,000 - £65,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Property Manager
Encore —Sandhurst
- Hybrid work
- Microsoft Office
- Project management
- Contracts
Quick apply
Resident Manager (Leatherhead)
Get Living —Leatherhead
- Continuous improvement
- Front desk
- Communication skills
11d
Active Facilities Manager
University of Surrey —Guildford
- £33,119 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
11d
Resident Manager
Synced —Guildford
- Up to £35,000 a year
- Full-time
- Care experience
- In-person
- Leadership
Quick apply
5d
Facilities Manager
Wates —Farnborough
- Continuous improvement
- Organisational skills
- Leadership
10d
Site Facilities Manager
The Aldingbourne Trust —Fontwell
- £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply

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Service Improvement Manager - Property Management

LRG -
Camberley

Quick apply

Job details

Fixed term contract

Benefits

Company pension

Qualifications

Stakeholder collaboration
Customer service
Stakeholder liaison
Data analysis skills
Analysis skills
Quality assurance
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Residential lettings
Management reporting
Customer interaction
Communication skills
Internal quality assurance
Property management
Stakeholder management

Full job description

Job Title: Service Improvement Manager

Location: The Meadows, Camberley (Hybrid)

Brand: LRG

Salary: Competitive Salary Package

Contract Length: 6-9 Month Fixed Term Contract

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

We are looking for a Service Improvement Manager to join our Property Management team on a maternity cover basis. This role will be responsible for reviewing and enhancing service delivery across the Property Management function, with a strong focus on quality assurance, customer experience and continuous improvement. Working with senior stakeholders and directors the role will use customer insight, performance data and operational reviews to identify opportunities, drive improvements and support a consistent, high-quality service for both landlords and tenants.

Key Responsibilities:

Quality Assurance & Service Improvement

Conduct regular quality audits of Fixflo usage across Property Management teams, identifying opportunities to improve system adoption, workflows, compliance and overall efficiency.
Review customer journeys from both landlord and tenant perspectives, from initial contact through to resolution, identifying opportunities to improve communication, processes and service delivery.
Develop and maintain quality assurance frameworks to ensure service standards are consistently achieved.
Lead service reviews to identify improvement opportunities, reduce avoidable errors, improve processes and embed best practice.
Analyse operational processes and systems to identify opportunities for automation, efficiency improvements and enhanced customer outcomes.

Customer Experience

Drive initiatives that improve the landlord and tenant journey, ensuring communication is timely, transparent, professional and customer-focused.
Analyse customer feedback from tenants and landlords to identify trends, recurring themes and opportunities for improvement.
Review call quality and customer interactions to assess communication skills, and resolution effectiveness.
Champion a customer-first culture across Property Management teams, promoting accountability, ownership and continuous improvement.
Identify key customer pain points and work collaboratively with teams to implement practical solutions.

Stakeholder Engagement & Collaboration

Work closely with Regional Directors to align service delivery with customer expectations and business objectives.
Communicate performance insights, customer experience trends and recommendations to key stakeholders.
Support wider service improvement projects and change initiatives across the Property Management function.

Reporting & Strategic Support

Produce regular performance reporting, including SLA performance, response and resolution times, quality outcomes and customer satisfaction measures.
Provide insight and recommendations to senior stakeholders to support decision making and continuous improvement.
Identify opportunities to improve processes and technology solutions, including Fixflo, to enhance efficiency and customer experience.
Monitor performance data to identify risks, opportunities and areas requiring additional focus.

What are we looking for:

Proven experience within residential lettings, property management, customer experience, quality assurance or service improvement.
Strong understanding of property management processes and customer journeys.
Experience auditing performance, identifying trends and delivering meaningful improvements.
Strong analytical skills with the ability to interpret data and translate insight into action.
Excellent organisational skills with the ability to manage multiple priorities and projects.
Confident using property management systems such as Reapit, Fixflo or similar platforms.
A proactive approach with strong attention to detail and a passion for improving customer experiences.

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive salary package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

property manager jobs in godalming, sry

Service Improvement Manager - Property Management

Trainee Property Manager

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Building Manager - Farnborough Aerospace Centre, Farnborough

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Resident Manager

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Site Facilities Manager

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