Support manager Work, Jobs in Goldthorpe, Syk (with Salaries)

Support Manager
Tait —Pontefract
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
Associate Support Manager
Tait —Pontefract
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Locality Manager
The Avalon Group —Doncaster
- £38,325 a year
- Full-time
- Management
- Driving
- IT
- Employee discount
Quick apply
13h
Business Support Manager
Beck Primary School —Sheffield
- £36,246 - £39,614 a year
- Full-time
- Data analysis skills
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
8d
Proofreader
Williams Lea —Leeds
- £34,450 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
9d
Head of Retail
BARNSLEY HOSPICE —Barnsley
- £51,150 a year
- Full-time
- Sales
- Travel
- Hospice
- Free parking
Quick apply
Soft services manager
Bardwood —Doncaster
- £42,000 a year
- Weekend availability
- Management
- Maintenance
- Microsoft Office
Quick apply
Sales Assistant
United Carpets —Mexborough
- Up to £27,000 a year
- Part-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Partnership Manager
Novello Chartered Surveyors —Sheffield
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
7d
Area Manager (L5), Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Internal Sales & Customer Service Manager
CMD Ltd —Rotherham
- £45,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee stock purchase plan
Quick apply
4d
Operations Manager
EMR Group —Sheffield
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Scheme Manager
Sanctuary Group —Skellow
- £24,654 - £27,232 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
13d
Support Worker
Restorative Social Care Services —Kirklees
- £32,062.50 - £33,505.50 a year
- Nights as needed
- In-person
- Care plans
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Specialist Support Lead
The Sheffield College —Sheffield
- £40,746 - £47,578 a year
- Full-time
- Mentoring
- School
- Free parking
- Annual leave
9d
Operations Support Manager
Mitie —Doncaster
- Full-time
- Organisational skills
- IT
- Communication skills
6h
Operations Manager
University of Sheffield —Sheffield
- £38,784 - £47,389 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Transport Operations Manager - Nights
Gist Limited —Barnsley
- Up to £64,004 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Training Specialist
Portwest —Thurnscoe
- Full-time
- Mentoring
- Organisational skills
- Warehouse experience

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Support Manager

Tait -
Pontefract

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

ERP systems
Logistics
Bloomberg
Microsoft Office
Bachelor's degree
Customer support
Swift
Communication skills

Full job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager provide courteous, professional, prompt, exceptional service, and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns.

The work involves considerable client contact with an emphasis on providing support tailor-made to the client’s system sustainment and vision. Support Managers work with clients on, but are not limited to, arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Responsibilities

Maintain customer relationships while advocating on behalf of the customer and the TAIT company.
Provide feedback from customers on product quality and features.
Follow TAIT QHSE and global Service & Support policies and procedures.
Maintain client relationships ensuring clients are satisfied with the services provided.
Manage and exceed client expectations to agree on clear scope, schedule, and contract.
Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use.
Manage site teams, negotiate changes and variations where applicable ensuring that the project is executed in a timely, cost-effective, profitable, and professional manner.
Collaboration with the technical integration teams and project teams in the TAIT organization to help exceed the clients needs.
Manage and schedule resources in collaboration with resource management teams.
Work proactively, taking the initiative where necessary and with minimum supervision.
Identify, source, and supply spare and replacements parts in partnership with other TAIT departments.
Structure and process qualitative and quantitative data and draw insightful conclusion from it in a timely manner.
Work within a global team of technical support professionals delivering the best in support services to our clients.
Visit sites and meet with clients to maintain relationships and develop new ones when required.
Demonstrate continuous diplomatic effort to improve operations, streamline work processes and work cooperatively with other departments.
Adhere to all company safety policies and procedures.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.

Position Requirements

HS Diploma or G.E.D. equivalent; Associates or Bachelors degree preferred
Experience working in a customer support or management role preferably in the entertainment industry.
Experience planning projects with complex logistics and hard deadlines.
Proficiency in MS Office Suite.
Familiarity with Enterprise Resource Planning (ERP) system (e.g. Epicor) and customer service ticketing service platform(s) (e.g. Salesforce)
Proficient in written and verbal communication skills with a level of honesty and integrity
Strong willingness to work hard and sometimes outside of normal business hours to get the job done.
Comfortable providing feedback from customers on product quality and features to internal stakeholders
Experience in TAIT related markets, especially cruise ship venues, theatres, and theme parks, strongly preferred.
Sound decision-making skills within the scope of the team or department.
Skill in delegating tasks and responsibilities to team members.
Strong communication skills for effective team collaboration and reporting.

TAIT Benefits:

Competitive pension scheme with employer contributions
Life assurance (4x salary)
Medicash health cashback plan (covering dental, optical, and more)
Employee Assistance Program (EAP) with 24/7 support
Cycle to Work scheme
Income protection / critical illness cover
Optional private medical insurance (role/level dependent)
Paid annual leave starting at 22 days, increasing with service
UK bank holidays

#LI-KS1TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Apply Now

Refine Your Search

support manager jobs in goldthorpe, syk

Support Manager

Associate Support Manager

Locality Manager

Business Support Manager

Proofreader

Head of Retail

Soft services manager

Sales Assistant

Partnership Manager

Area Manager (L5), Customer Fulfillment

Internal Sales & Customer Service Manager

Operations Manager

Scheme Manager

Support Worker

Specialist Support Lead

Operations Support Manager

Operations Manager

Transport Operations Manager - Nights

Customer Support Manager

Training Specialist

I want to receive the latest job alerts for support manager in goldthorpe, syk

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