Service delivery manager Work, Jobs in Gosforth, Twr (with Salaries)

Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
11d
Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
11d
Deputy Money Advice Service Manager
Citizens Advice Northumberland —Ashington
- £33,689 - £34,776 a year
- Part-time
- Team management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Learning Disability Skills Specialist
Journey Enterprises Ltd —Newcastle upon Tyne
- £24,940.09 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- In-person
- Annual leave
- Sick pay
Quick apply
Assistant Operation Manager
GLEAMING SPRING ENTER10MENT LTD —Gateshead
- £32,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Administrative experience
Quick apply
7d
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
1d
Senior Young Dads Worker - Sunderland
Inspired Human Resources Ltd —Sunderland
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
6d
Hub Manager
Journey Enterprises Ltd —Hexham
- £36,023 - £37,275 a year
- Full-time
- Management
- Supervising experience
- Accounting
Quick apply
5d
Salesperson
Barker and Stonehouse —Newcastle upon Tyne
- £24,784.50 - £45,000.00 a year
- Weekend availability
- Customer service
- Computer literacy
- English
- Store discount
- Annual leave
Quick apply
5d
Regional Operations Manager
Graysons Properties Ltd —Newcastle upon Tyne
- From £48,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
Quick apply
6d
Training and Health & Safety Manager
UK Commercial Group Limited —Gateshead
- £35,000 - £50,000 a year
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
11d
Gym Manager
The Confidence Coach —Newcastle upon Tyne
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Recruiting
- Organisational skills
- Store discount
- Employee discount
Quick apply
5d
General Manager
Times Square Leisure Ltd —Newcastle upon Tyne
- £40,000 - £43,000 a year
- Weekend availability
- Bar
- Organisational skills
- In-person
Quick apply
14h
DadVocate Programme Manager
Inspired Human Resources Ltd —Gateshead
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Training & development
- Annual leave
Quick apply
6d
Compliance Administrator
Vestra Homecare Limited —Sunderland
- £29,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
4d
Extra Works Manager
OCS Group —Newcastle upon Tyne
- Monday to Friday
- Management
- Project management
- Quality control
Quick apply
3d
Regional Service Manager
Sodexo —Newcastle upon Tyne
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Business development
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Community Development Worker
Age UK Gateshead —Gateshead
- £12.71 an hour
- Part-time
- Computer literacy
- Project management
- Travel
Quick apply
10d
Operations Manager - Night Time Economy, North East
T3 Security Limited —Newcastle upon Tyne
- Weekend availability
- Hybrid work
- Microsoft Word
- Team management
- Travel
Quick apply
6d
Customer Experience Manager
Northumberland County Council —Morpeth
- £56,233 - £60,010 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Annual leave
Quick apply

I want to receive the latest job alerts for service delivery manager in gosforth, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near gosforth, twr

Service Delivery Manager

OCS Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent
11 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Contract management
Driving Licence
Stakeholder collaboration
CAFM software
Stakeholder liaison
Facilities management
Microsoft Office Suite
Team management
Computer skills
Professional development mentoring
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Planned maintenance

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Service Delivery Manager – North East

We are currently recruiting for an experienced Service Delivery Manager to join our Home Office contract, covering the North East from Newcastle to Hull, with regular travel into Scotland.

The successful candidate will oversee the day-to-day performance of a regional mobile engineering team, ensuring planned and reactive maintenance is delivered safely, efficiently and in accordance with contractual service levels.

Key Responsibilities

Manage and supervise a regional mobile engineering team, with responsibility for approximately 15 engineers.
Ensure planned and reactive maintenance is completed safely, on time and to the required quality standards.
Monitor operational performance against contractual KPIs and SLAs.
Manage selected contracts and build effective relationships with clients and key stakeholders.
Coordinate with the Helpdesk to ensure tasks are allocated, completed and fully closed out.
Ensure job sheets, compliance records and supporting documentation are clear, complete and accurate.
Coach and develop engineers, addressing performance issues and promoting continuous improvement.
Act as the first point of escalation for Account Managers, Contract Managers, clients and the Helpdesk.
Manage subcontractor performance, ensuring work meets contractual, safety and quality requirements.
Investigate technical and operational issues and implement effective resolutions.
Support contract meetings, operational reviews and performance reporting.
Promote a proactive, first-time-fix approach wherever work falls within the team’s capabilities.
Manage competing priorities and deliver effectively against tight deadlines.

Essential Hiring Criteria

Applicants must have the right to work in the UK.
A relevant technical or trade qualification.
Facilities management or building-services experience.
Previous experience supervising engineering or maintenance teams.
Strong understanding of technical-services infrastructure.
Experience delivering planned and reactive maintenance.
Strong subcontractor-management experience.
Good commercial understanding of FM contracts and operational requirements.
Sound knowledge of health and safety, environmental and quality-assurance procedures.
Experience using CAFM systems.
Good Microsoft Office and general IT skills.
Excellent written and verbal communication skills.
Strong problem-solving, planning and decision-making ability.
Confidence representing the region at client and contract meetings.
Ability to influence stakeholders, manage expectations and retain ownership of issues through to resolution.
Full UK driving licence and flexibility to travel between Newcastle and Hull, as well as into Scotland.
Willingness and ability to obtain the required Home Office security clearance.

Personal Attributes

Strong leadership skills with the ability to set clear standards for the team.
Highly motivated and able to work autonomously.
Commercially aware and client-focused.
High attention to detail.
Methodical and procedure-driven approach to problem-solving.
Calm and patient communication style.
Collaborative approach when working across different teams and organisations.
Good understanding of client priorities and business drivers.
Adaptable and flexible in response to changing operational requirements.
Positive, proactive and solutions-focused attitude.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

service delivery manager jobs in gosforth, twr

Service Delivery Manager

Contract Manager

Deputy Money Advice Service Manager

Learning Disability Skills Specialist

Assistant Operation Manager

Metering Service Delivery Manager

Senior Young Dads Worker - Sunderland

Hub Manager

Salesperson

Regional Operations Manager

Training and Health & Safety Manager

Gym Manager

General Manager

DadVocate Programme Manager

Compliance Administrator

Extra Works Manager

Regional Service Manager

Community Development Worker

Operations Manager - Night Time Economy, North East

Customer Experience Manager

I want to receive the latest job alerts for service delivery manager in gosforth, twr

Related Searches

Explore jobs in more locations

About The Company:

About The Role:

How to Apply:

Jobseeker tools

Employer Tools

Browse

Stay Connected