Software Work, Jobs in Gosforth (with Salaries)

IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £25,420 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
3d
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
10d
Data Analyst Apprentice
Sage —Newcastle upon Tyne
- Computer Science
- AI
- Business
3d
Venue & Games Assistant
ToastieLabs —Gateshead
- £6,609.20 - £9,913.80 a year
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
20h
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
Software Engineer (Data)
iamproperty & iamsold —Gosforth
- Full-time
- Remote
- Software troubleshooting
- Analysis skills
- Software development
- Annual leave
Quick apply
7d
Software Engineer
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Computer Science
- University
- Agile
4h
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
2d
Document Controller
John Paul —Newcastle upon Tyne
- Full-time
Quick apply
4h
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
9d
Full Stack Java Developer
Version 1 —Newcastle upon Tyne
- Full-time
- Agile
- SDLC
- Employee assistance programme
- Employee discount
Quick apply
AI Automation Apprentice
Sage —Newcastle upon Tyne
- AI
Research and Development Engineer (Energy Systems Modelling)
Kinewell —Newcastle upon Tyne
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Flexitime
Quick apply
1h
UI/UX Designer
Xplor —Newcastle upon Tyne
- £52,000 - £60,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- Communication skills
Quick apply
9d
Full Stack Software Engineer
CGI —Newcastle upon Tyne
- Full-time
- Mentoring
- Agile
Quick apply
Onsite Support Analyst
XMA —Newcastle upon Tyne
- £30,000 - £32,000 a year
- Part-time
- In-person
- Communication skills
- Life insurance
- Referral programme
21h
Junior DevOps Engineer
Giacom —Prudhoe
- Hybrid work
- DevOps
- AWS
- Annual leave
Quick apply
Full Stack Software Developer (.NET, Angular)
Baker Hughes —Cramlington
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Life insurance
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- APIs
- AI
IT Support Apprentice
Aspire Technology Solutions —Gateshead
- £17,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
2d

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software jobs near gosforth

IT Support Specialist

Time for Recruitment -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£25,420 - £30,000 a year
3 days ago

Benefits

Free parking
Company pension
Company events
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
Ticket management
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
Fault diagnosis and repair

Full job description

Overview

The IT Support Specialist is a dual‑skilled role responsible for delivering high‑quality technical support across our customers IT systems. This position plays a key part in ensuring customers receive fast, reliable assistance, whether resolving IT issues or supporting the wider service team with day‑to‑day technical operations.

Key Responsibilities

Technical Support

Respond to and resolve IT support tickets in line with service level expectations.
Diagnose and troubleshoot issues across hardware, software, networks, and user devices.
Provide remote and on‑site support to customers as required.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Keep accurate and up‑to‑date notes within the ticketing system.

Customer Service & Communication

Deliver a friendly, professional, and solution‑focused experience for all customers.
Communicate technical information in a clear, accessible way.
Keep customers updated on ticket progress, expected resolution times, and next steps.
Build strong relationships that reflects our commitment to reliability and service excellence.

Operational Support

Work closely with the IT Support Team Leader to ensure tickets are prioritised and completed efficiently.
Follow established processes for documentation, asset management, and system updates.
Identify recurring issues and suggest improvements to reduce future downtime.
Support the wider team during busy periods or when specialist knowledge is required.
Ensure expense and overtime submissions are completed accurately and on-time, in line with company policy.

Pay: £25,420.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

software jobs in gosforth

IT Support Specialist

Desktop Support Engineer - New Castle - Temp

Data Analyst Apprentice

Venue & Games Assistant

Automation Tester - Newcastle

Software Engineer (Data)

Software Engineer

Help Desk Technical Support

Document Controller

Software Support Specialist

Full Stack Java Developer

AI Automation Apprentice

Research and Development Engineer (Energy Systems Modelling)

UI/UX Designer

Full Stack Software Engineer

Onsite Support Analyst

Junior DevOps Engineer

Full Stack Software Developer (.NET, Angular)

Business Analyst - Newcastle

IT Support Apprentice

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