Deployment manager Work, Jobs in Gravenhurst, Bdf (with Salaries)

Customer Care Manager
Croudace Homes —Letchworth
- Full-time
- Free parking
- Employee assistance programme
Quick apply
5d
Resource Manager
M Group —Stevenage
- Hybrid work
- Continuous improvement
- Construction experience
- Training & development
- Annual leave
- Employee assistance programme
Site Manager
Eldapoint Limited —Kempston Hardwick
- £300 a day
- Full-time
- Project management
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Casework Admin Manager
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Flexitime
5d
Audio Project Manager
Entertainment Technology Partners LLC —Tring
- Schematics
- Business development
- Travel
Lean Manager
Parker Hannifin Corporation —Stevenage
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee assistance programme
- Employee discount
Website Operations Manager
Sanders + Jay Ltd —Royston
- £26,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
9d
Audio Project Manager
Entertainment Technology Partners —Eaton Bray
- Full-time
- Management
- Schematics
- Business development
Quick apply
14d
Plant Manager- Luton
Eaton —Luton
- Engineering
- Master's degree
- Bachelor's degree
Portfolio Obsolescence Manager
Leidos —Huntingdon
- £61,500 - £78,800 a year
- Full-time
- Communication skills
- Annual leave
- Work from home
Strategic Applications Development Manager
Xaar —Huntingdon
- Hybrid work
- Business development
- Presentation skills
- Product management
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Quality Manager
Mettler Toledo —Royston
- Continuous improvement
- Quality control
- Annual leave
Supply Chain Manager
Acrelec UK —Hemel Hempstead
- £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Quality Manager
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Employee assistance programme
- Flexible schedule
Ambulance Drug Bag Technician
Medical Emergency Solutions —Luton
- From £12.71 an hour
- Anatomy knowledge
- Medication administration
- Cleaning
Quick apply
3d
Go Green Sustainability Manager
DHL Supply Chain —Milton Keynes
- Remote
- Up to 50% travel
- Travel
- Communication skills
- Annual leave
Account Manager - Custodial
ASSA ABLOY —Olney
- CRM software
- Databases
Data Scientist Senior Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Machine learning
- Leadership
- Employee discount
Application Engineer Manager
Northland Controls —Letchworth
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Annual leave
- Life insurance
Quick apply
14d

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Customer Care Manager

Croudace Homes -
Letchworth

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Job details

Permanent | Full-time
5 days ago

Benefits

Free parking
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
On-site parking

Qualifications

Resource allocation planning
Stakeholder liaison
Cost control
Performance management
Customer support
Customer interaction

Full job description

Who are Croudace Homes?

Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we're committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.

At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect &continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well-being and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed-because when our people thrive, so does our business. We're proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

Customer Care Manager

The Customer Care Manager leads a team of Customer Care Operatives across multiple developments, ensuring timely, high-quality service and exceptional customer satisfaction. You will oversee defect assessment, manage workloads and backlogs, and drive the efficient allocation of resources to maintain smooth operations. Working closely with Build, Sales, and Technical teams, you will prevent defects, resolve complex customer issues, and maintain consistent service standards, while representing the Company professionally with customers and subcontractors. This is a hands-on, high-impact role at the heart of delivering a seamless customer experience.

What you'll be doing:

To lead, control, and continuously improve the regional Customer Care Operatives, ensuring effective deployment, productivity, and performance management across all developments in the Region. The role is accountable for balancing customer service delivery, cost control, and compliance by actively managing workload planning, resource allocation, and operational standards, while driving high-quality outcomes in customers' homes and protecting the Company's reputation.

Skills & knowledge you'll bring:

Professional qualification or equivalent experience in construction, building surveying, property, or related discipline.

Proven experience managing a regional or field-based Customer Care or operations team.

Strong knowledge of defect management, warranty standards (NHBC/LABC or equivalent), and statutory obligations.

Experience assessing defects and resolving complex customer issues.

Sound understanding of Health & Safety legislation and safe working practices.

Proficient in Microsoft Office and familiar with customer care or job management systems.

Excellent relationship-building and influencing skills with internal teams and external partners.

Able to manage multiple priorities, balance workloads, and deliver high-quality service in a fast-paced environment.

Commercially aware, with experience managing budgets, subcontractors, and cost control.

Why join Croudace?

At Croudace Homes, we believe our people are our greatest asset-and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependant):

26 days holiday, increasing with service, plus an additional day off to celebrate your birthday

Generous Pension Scheme with up to 10% employer contribution

Discretionary bonus to recognise your performance and contribution

Flexible working options, offering greater control over your hours and location

Wellbeing benefits: discounted gym membership, a *health cash plan (with cover for children), *private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, bi-annual health checks

Life assurance cover of up to 8x your annual salary

Up to three paid volunteer days each year to get involved in meaningful community projects

Training and development opportunities, including support for professional memberships and continued career progression

Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms

Vehicle allowance (role dependant) with free onsite parking and free electric car charging

Everything else: *retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working

dependent on length of service

At Croudace, we don't just build homes-we build fulfilling careers. Whether you're starting out or bringing years of experience, you'll find a workplace that genuinely supports your development and celebrates your success. If you'd like to find out more about this role, please don't hesitate to get in touch at [email protected]

If you believe you have the skills and experience we're looking for, we'd love to hear from you. Apply today and make the next move in your career with Croudace Homes

All completed applications are handled by Croudace homes. A copy of our privacy policy can be seen here. By applying for the role, you are agreeing that you accept this privacy policy.

Quick apply

Refine Your Search

deployment manager jobs in gravenhurst, bdf

Customer Care Manager

Resource Manager

Site Manager

Casework Admin Manager

Audio Project Manager

Lean Manager

Website Operations Manager

Audio Project Manager

Plant Manager- Luton

Portfolio Obsolescence Manager

Strategic Applications Development Manager

Technical Operations Manager

Quality Manager

Supply Chain Manager

Quality Manager

Ambulance Drug Bag Technician

Go Green Sustainability Manager

Account Manager - Custodial

Data Scientist Senior Manager

Application Engineer Manager

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