Services analyst Work, Jobs in Great Addington, Nth (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
9h
Integration Services Analyst
Acushnet Golf —Saint Ives
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
1d
Reward Specialist
Marshall Motor Group —Milton Keynes
- £40,000 - £50,000 a year
- Monday to Friday
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Employee discount
Quick apply
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
7h
Assistant Analyst - GLP
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
Compliance Administrator
Savills —Peterborough
- Full-time
- Travel
2d
Crime Analyst
OCS Group —Corby
- £15.50 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
22h
Attendance Data Analyst & Support Assistant
Peterborough City Council —Peterborough
- Hybrid work
- Data entry
- Communication skills
- School
- Annual leave
- Employee discount
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Extraction Chemist - GLP
Tetra Tech —Bedford
- From £26,318 a year
- Full-time
- Laboratory experience
- Bachelor's degree
- Organisational skills
IS Analyst - Support
Booker Group —Wellingborough
- Continuous improvement
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
12d
LC MS Analyst
Tetra Tech —Bedford
- Monday to Friday
- Laboratory experience
- Bachelor's degree
- Time management
Laboratory Analyst - Dose Analysis
Labcorp —Huntingdon
- Full-time
- Computer literacy
- Computer skills
9d
Data Analyst
Billing Finance —Northampton
- £35,000 - £45,000 a year
- Hybrid work
- Databases
- Employee assistance programme
Application Support & D365 PU Management - 12 Month FTC
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- CRM software
- Annual leave
Quick apply
Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Staff - Observatory Analyst
Northamptonshire Police —Wellingborough
- £38,094 - £46,920 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
3d
Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
5d
Trading Standards Analyst
Peterborough City Council —Peterborough
- £35,412 - £39,152 a year
- Data analysis skills
- Databases
- Analysis skills
- Annual leave
- Employee discount

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
9 hours ago

Benefits

Cycle to work scheme

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Incident queue management
Ticket management
Service restoration
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Communication skills
Intune
Mobile devices

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

services analyst jobs in great addington, nth

1st Line Support Analyst

Integration Services Analyst

Reward Specialist

Fraud Analyst

2nd Line analyst - Technical Support

Assistant Analyst - GLP

Compliance Administrator

Crime Analyst

Attendance Data Analyst & Support Assistant

Analyst

Extraction Chemist - GLP

IS Analyst - Support

LC MS Analyst

Laboratory Analyst - Dose Analysis

Data Analyst

Application Support & D365 PU Management - 12 Month FTC

Senior Customer Service Advisor

Staff - Observatory Analyst

Service Desk Analyst (4 Month Contract)

Trading Standards Analyst

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