Attendance officer Work, Jobs in Great Glen, Lec (with Salaries)

Student Support Officer
Fairfield School of Business —Leicester
- Weekend availability
- Bachelor's degree
- No degree
- In-person
Quick apply
3d
Prison Support Officer - Industries
Serco Group —Leicester
- £26,510 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
HR Process Support Officers (Casual)
Charnwood Borough Council —Charnwood
- £15.11 an hour
- Human resources
- Annual leave
Attendance Officer
Earl Spencer Primary School —Northampton
- £18,259 - £18,500 a year
- Full-time
- School
- Free parking
- Sick pay
Quick apply
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Supervising experience
- Project management
- Continuous improvement
Quick apply
12d
Town Clerk
Shepshed Town Council —Loughborough
- £29,540 - £33,699 a year
- Weekend availability
- Microsoft Excel
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
Failsafe Officer
Northampton General Hospital NHS Trust —Northampton
- £25,760 - £27,476 a year
- Full-time
- Computer literacy
2d
Exam Invigilator
Montsaye Academy —Kettering
- £12.81 an hour
- Call to connect
- Annual leave
Vehicle Standards Assessor (England and Wales)
Driver and Vehicle Standards Agency —Loughborough
- £32,507 a year
- Part-time
- Presentation skills
- Travel
- Paid training
- Annual leave
13d
Senior Probation Officer - Leicester Crown Court
HM Prison & Probation Service —Leicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
3d
Events Officer
Northampton Hope Centre —Northampton
- £10,140 a year
- Part-time
- Customer service
- Organisational skills
- In-person
Quick apply
13d
Senior Administrative Officer - Northamptonshire - East of England.
HM Prison & Probation Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
9d
Safeguarding Officer
Coventry College —Coventry
- £29,599 - £31,409 a year
- Full-time
- Free parking
- Annual leave
3d
Senior Operational Leader - Corby
Department for Work and Pensions —Corby
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
11d
RISE Adviser - West Midlands - Early years and SEND adviser
Department for Education —Coventry
- £600 a day
- Part-time
- Presentation skills
- Travel
- Leadership
Security Officer inc. Mobile Patrol Duties
Alert Total Control Limited —Coventry
- From £12.71 an hour
- 12 hour shift
- Customer service
- Writing skills
- English
- Sick pay
Quick apply
CCTV Team Leader
OCS Group —Corby
- £15 an hour
- Weekend availability
- Customer service
- Computer skills
- Leadership
Quick apply
Planning and Highways Lawyer - Regulatory Team
North Northamptonshire Council —Corby
- £48,226 - £51,356 a year
- Full-time
- Employee assistance programme
2d

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Student Support Officer

Fairfield School of Business -
Leicester

Quick apply

Job details

Permanent | Full-time
3 days ago

Qualifications

Record keeping
Customer communication
Student engagement
Internal department liaison
Complaint handling
Bachelor's degree
Working with students
Client services
Post-secondary education experience
Student welfare
Signposting to community resources
Communication skills

Full job description

Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities.

With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach.

At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed.

Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future.

Job Purpose

The Student Support Officer will provide direct support for students with any administrative, pastoral and welfare issues. They will provide high-quality, proactive, services that enhance the student experience and promote engagement and wellbeing. The Student Support Officer serves as a key point of contact for students, offering advice, guidance, and referrals to appropriate services within or outside the institution.

The Student Support Officer will be located in one of the teaching campuses and will report directly to the Associate Dean of the respective Campus. The Student Support Officer is part of the Student Support and Welfare Services, which is overseen by the Student Life Cycle and Enhancement Manager.

Key ResponsibilitiesPrincipal Duties

Act as the first point of contact for students seeking support with administrative, personal, welfare, or wellbeing concerns and offer confidential, impartial and non-judgmental advice and guidance. This includes meeting students in person and answering emails and phone calls.
Monitor student engagement and attendance, identifying those at risk and providing early support or intervention where appropriate.
Provide support to students regarding applications to the Student Loan Company and any related queries.
Support students with policies and procedures relating to Extensions, Mitigating Circumstances, Appeals, Interruptions, Withdrawals, and Complaints.
Work with students on an individual basis to solve issues before they become formal complaints.
Maintain accurate and up-to-date records of student interactions in line with GDPR and institutional policies.
Support student’s welfare and wellbeing by providing confidential advice and guidance on a wide range of issues including mental health, housing, financial hardship, bullying or harassment, and general wellbeing.
Work collaboratively with internal departments to ensure students have access to the support they need (e.g., Student Welfare, safeguarding, Personal Academic Tutors or Academic Support), or refer to trusted external agencies as required.
Support and contribute to the delivery of induction, wellbeing workshops, and student engagement activities and events.
Conduct Student Support Interviews with students and applicants, where additional needs and reasonable adjustments may be required, and ensure their implementation.
Assist students in applying for Disabled Student Allowance (DSA), and in the support allocated to them.
Assist in measures to enhance and capture the student voice.
Engage in continuing professional development (CPD)
Any other required duties from the department.

Person Specification

Essential:

Previous experience in a customer-facing or client-facing role.
Excellent interpersonal and communication skills, with the ability to work empathetically and confidentially.
Excellent organisational and record-keeping skills.
Ability to maintain a calm attitude under pressure, for example when dealing with challenging and stressful situations.
Ability to work as part of a team and to collaborate with others in ensuring holistic support is provided to students to support their pastoral and learning needs.
Ability to work within set processes, policies and guidelines.
Flexibility to work evenings and weekends.
Commitment to helping FSB meet its institutional Values namely:
Education and learning through excellence
Accountability and academic integrity
Professionalism and support
Widening access and participation and promoting equality of opportunity

Desirable:

A Bachelor’s degree or equivalent professional qualification, ideally in a relevant subject (e.g. customer service, events, Mental Health, Social Work, Education/Teaching).
Experience of working in a Higher Education (HE) institution.
Knowledge of various issues that affect students e.g. mental health, disabilities, neurodivergence, and social needs.
Experience of supporting events and/or delivering workshops.
Knowledge of relevant policy e.g. Data Protection, Safeguarding, Equality, Diversity and Inclusivity.

Work Location: In person

Quick apply

Refine Your Search

attendance officer jobs in great glen, lec

Student Support Officer

Prison Support Officer - Industries

HR Process Support Officers (Casual)

Attendance Officer

Repairs Officer

Town Clerk

Failsafe Officer

Exam Invigilator

Vehicle Standards Assessor (England and Wales)

Senior Probation Officer - Leicester Crown Court

Events Officer

Senior Administrative Officer - Northamptonshire - East of England.

Safeguarding Officer

Senior Operational Leader - Corby

RISE Adviser - West Midlands - Early years and SEND adviser

Security Officer inc. Mobile Patrol Duties

CCTV Team Leader

Planning and Highways Lawyer - Regulatory Team

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