Service engineer Work, Jobs in Great Stretton, Lec (with Salaries)

Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
7d
Site Technician
BAM UK & Ireland —Leicester
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
Inflatable Repair Engineer
Airquee Limited —Leicester
- £25,000 - £35,000 a year
- Full-time
- Maintenance
- Warehouse experience
- In-person
Quick apply
11d
Gate and Barrier Engineer
Bid Group ltd —Wellingborough
- Up to £75,000 a year
- Overtime
- Driving
- Employee assistance programme
- Sick pay
Quick apply
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Electrical Maintenance Engineer
PepsiCo —Leicester
- £59,306.05 a year
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Relocation assistance
- Employee discount
Service Engineer UK
Voortman Steel Machinery —Nottingham
- Weekend availability
- English
- Travel
Quick apply
7d
Manufacturing Test Engineer – Vehicle Systems
Caterpillar —Desford
- £42,000 - £57,000 a year
- Full-time
- Travel
- Annual leave
8d
Mechanical Maintenance Engineer
PepsiCo —Leicester
- £59,306.05 a year
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Employee discount
Graduate Engineer +2
Gateley —Oakham
- Master's degree
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Installation & Service Engineer
Bodypower Sports plc Fitness Superstore —Northampton
- £645.55 a week
- Overtime
- Hybrid work
- Maintenance
- Programmable logic controllers
- Driving
- Free parking
- Annual leave
Quick apply
9d
Engineer
National Express —South Wigston
- £52,500 a year
- Full-time
- Driving
- Employee assistance programme
2d
Apprentice Renewable Engineer
Sureserve —Leicester
- £8.00 - £12.71 an hour
- Analysis skills
- Annual leave
Quick apply
Maintenance Operative
Industrial Refrigeration Services Limited —Leicester
- £12.71 - £13.13 an hour
- Overtime
- Maintenance
- English
- Electrical experience
- Profit sharing
- Annual leave
Quick apply
1d
Power Distribution Field Service Engineer
Eaton —Leicester
- Computer literacy
- Engineering
- Travel
Field Service Engineer (Nottingham/Leicester)
InPost UK —Leicester
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
1d
Handy Person
BAM UK & Ireland —Castle Donington
- Monday to Friday
- Electrical experience
- Plumbing
- Organisational skills
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Quick apply
8d
Principal Engineer
Kier Group —Wymondham
- Full-time
- Flexible schedule

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service engineer jobs near great stretton, lec

Service Desk Analyst

Leicestershire Partnership NHS Trust -
Leicester

Apply Now

Job details

£28,392 - £31,157 a year
7 days ago

Qualifications

Full job description

Job Overview

Band 4 Service Desk Analyst

The post holder will be expected to operate within SLA/OLA standards expected by customers. This role will have the responsibility for receiving all incoming issues and information requests to HIS with the brief to either resolve to a conclusion, or to pass or escalate to the appropriate person. All calls are to be logged whilst doing so. They will be responsible for communicating complicated IM&T issues to non IM&T staff/suppliers.

The post holder will need to operate within a busy call centre environment and will need to ensure that they follow procedures that have been developed.

The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post may require flexible working hours, based upon the service requirements of the HIS client base.

Act as first point of contact for HIS Service endusers on the customer service desk.
Answer, log and manage all calls, emails and faxes to the Service Desk.
Work within SLA/OLA requirements, ensuring issues are owned and progressed to resolution.
Maintain and contribute to the HIS knowledge base.
Analyse and resolve complex IM&T queries, including software and hardware configuration.
Support clients with account management, GP connections, desktop issues, mobile phones and application software across Trust sites and other organisations per SLA.
Process user account and VPN forms following set procedures.
Ensure issues are resolved within SLA or escalated to secondline support.
Maintain IT systems and user accounts, ensuring accurate access and contributing to IM&T improvements.
Follow up resolutions to ensure user satisfaction.
Liaise with internal teams, thirdparty engineers and suppliers to ensure timely responses.
Assist in managing the Service Desk application, including user accounts, categories and call allocation.
Meet quality and performance targets set by Service Delivery Management.
Escalate incidents to external support agencies when required.
Promote and comply with the organisation’s equal opportunities policy.

This job description is not exhaustive and may be reviewed and amended in consultation with the post holder.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Apply Now

Refine Your Search

service engineer jobs in great stretton, lec

Service Desk Analyst

Site Technician

Inflatable Repair Engineer

Gate and Barrier Engineer

Support Engineer - Mobile (Northamptonshire)

Electrical Maintenance Engineer

Service Engineer UK

Manufacturing Test Engineer – Vehicle Systems

Mechanical Maintenance Engineer

Graduate Engineer +2

Digital Service Desk Engineer

Installation & Service Engineer

Engineer

Apprentice Renewable Engineer

Maintenance Operative

Power Distribution Field Service Engineer

Field Service Engineer (Nottingham/Leicester)

Handy Person

Data Centre Operations Manager

Principal Engineer

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