Resident advisor Work, Jobs in Greenford, Gtl (with Salaries)

Lettings Advisor
Collegiate —Wembley
- £35,000 a year
- Full-time
- Sales
- Customer service
- University
- Bereavement leave
- Sick pay
Quick apply
2d
Customer Success Co-ordinator
Mears Group —Hammersmith and Fulham
- Up to £37,686.25 a year
- Monday to Friday
- CRM software
- Customer service
- Microsoft Office
- Employee assistance programme
- Referral programme
Direct Payments Advisor
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Administrative experience
- Presentation skills
- Annual leave
- Flexitime
12d
Customer Service Advisor
Collegiate —Wembley
- £28,000 a year
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Bereavement leave
- Sick pay
Quick apply
2d
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
3d
Political Advisor to the Mayor
Tower Hamlets —London
- £54,360 - £57,495 a year
- Weekend availability
- Communication skills
- Annual leave
2d
Block Manager
The Acorn Group —Bromley
- Up to £45,000 a year
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
SEND Information, Advice and Support Advisor
Southwark Council —London
- £42,912 - £49,155 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Employee assistance programme
13d
Health & Safety Advisor
Notting Hill Genesis —London
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
5d
Customer Service Advisor
Chime Housing —Watford
- £30,386 a year
- Full-time
- Customer service
- Front desk
- Communication skills
- Annual leave
8d
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Uxbridge
- £27,993.03 a year
- Night shift
Political Advisor to the Labour Group
Tower Hamlets —London
- £50,175 - £53,319 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Service Advisor
Ottoway Services Limited —London
- £29,156.40 a year
- Full-time
- Microsoft Office
- Data entry
- In-person
Quick apply
11d
Resident Assistant
Verto Education —London
- £200 - £225 a week
- Temporary
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Service Advisor
YourTRIBE —Elephant & Castle
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 a year
- Weekend availability
- Remote
- Microsoft Word
- Hospitality
- Microsoft Excel
Security Advisor
Fujitsu —Bracknell
- Full-time
- Travel
- Annual leave
- Employee assistance programme
9d
Senior Statistician
UK Health Security Agency —Colindale
- £60,494 - £70,566 a year
- Part-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Laboratory experience
2d
Talent Acquisition Manager
Verve —London
- Negotiation
- Annual leave
3d
Schools & Educational Improvement Advisor
Lambeth Council —London
- Full-time
- Communication skills
- School
4d

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Lettings Advisor

Collegiate -
Wembley

Quick apply

Job details

Permanent | Full-time
£35,000 a year
2 days ago

Benefits

Cycle to work scheme
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay

Qualifications

Sales
Customer service
GCSE
Presentation skills
Data entry
Communication skills
Office experience

Full job description

About Collegiate

Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong.

The key to Collegiate’s rapid growth has been our focus on delivering excellence in all areas and working as collaborative and supportive team.

As an operator we want our business to be run by the best people.

About this role

37.5 hours per week

Monday to Friday 9am-5:30pm

The key duties for the role are:

Proactively promote and market the property through targeted sales activity, marketing initiatives, and property viewings.
Manage and respond to enquiries from prospective residents via telephone, email, website, and in person.
Liaise with prospective students and their families to understand requirements and assess suitability for accommodation.
Conduct engaging and informative property tours, highlighting the facilities, location, and benefits of living at the property.
Convert enquiries into bookings by guiding prospective residents through the application and booking process via the CRM system, proactively following up incomplete applications and abandoned bookings to maximise conversion.
Maintain ownership of the sales pipeline, ensuring accurate and up-to-date records of enquiries, bookings, and lettings activity within internal systems.
Act as a key point of contact for prospective residents during the booking process, clearly explaining tenancy terms, payment structures, deposits, and guarantor requirements.
Work closely with the General Manager and Revenue Team to support leasing strategy, pricing initiatives, and occupancy targets, including daily monitoring of room pricing and availability and prompt communication of amendments to the Business Systems, Marketing, and Helpdesk teams.
Monitor competitor activity, pricing, and market conditions, sharing insights with management to support sales and commercial strategy.
Build relationships with universities, agents, and other partners to support occupancy and business development opportunities.
Ensure show flats, marketing suites, and communal areas are presented to a high standard for viewings and promotional activity.
Support the planning and delivery of property events, including open days, viewing days, and student intake periods, and represent the company at university fairs and external recruitment events to generate leads.
Drive resident retention by promoting rebooking opportunities, coordinating renewal campaigns, incentives, and communications, and engaging current residents throughout the academic year.
Maintain and regularly update the incoming resident list for each academic year — including booking information, room allocations, and arrival details — liaising with Operations and Customer Service ahead of arrivals.
Produce regular sales and performance reports, including enquiry levels, viewings, conversion rates, occupancy performance, and competitor activity, to support commercial decision-making.
Support wider operational activity alongside the Customer Service and site team, ensuring all lettings activity complies with company procedures and relevant legislation (including health and safety and data protection), and undertake other duties as reasonably required by the General Manager.

All candidates must be exceptionally well presented, highly articulate, well spoken and have excellent written and verbal communication skills.

Please note that due to the nature of the business and this specific role there are a large number of ad-hoc tasks which occur throughout the year – the JD is not exhaustive.

Experience:

Experience in a sales, lettings, or customer-facing hospitality/property role — ideally within student accommodation, residential lettings, or hospitality.
Track record of converting enquiries into bookings and meeting sales or occupancy targets.
Experience delivering property viewings or tours and managing a customer journey from enquiry through to completion.
Confident using CRM or booking systems to manage a pipeline and maintain accurate records.

Skills/Ability/Knowledge:

Strong sales and customer service skills, with the confidence to build rapport with prospective residents and their families.
Excellent verbal and written communication skills.
Highly organised, with strong attention to detail and follow-up discipline.
Self-motivated and target-driven, able to manage a busy enquiry pipeline.
Comfortable presenting to groups and representing the brand at events and fairs.
Working knowledge of tenancy agreements, payment structures, and compliance basics, or a willingness to learn quickly.
Resilient and adaptable, with a positive, can-do approach to a fast-paced, seasonal sales environment.

Collegiate standards

It is your personal responsibility to work within Collegiate’s policies, procedures and processes at all times. For the purposes of clarity, this includes but is not limited to, items such as our employment policies, health and safety policies, equal opportunities, data protection, compliance and money laundering responsibilities.
All employees will act in accordance with appropriate professional and legislative regulations and codes of conduct
The Company expects all employees to maintain good standards of electronic and/or paper filling as required in their role
You will be expected to carry out all aspects of your role profile and any additional responsibilities as requested from time to time

Job Types: Full-time, Permanent

Pay: £35,000.00 per year

Benefits:

Bereavement leave
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Work Location: In person

Quick apply

Refine Your Search

resident advisor jobs in greenford, gtl

Lettings Advisor

Customer Success Co-ordinator

Direct Payments Advisor

Customer Service Advisor

Resident Engagement Officer

Political Advisor to the Mayor

Block Manager

SEND Information, Advice and Support Advisor

Health & Safety Advisor

Customer Service Advisor

Housing and Support Assistant (Nights)

Political Advisor to the Labour Group

Customer Service Advisor

Resident Assistant

Customer Service Advisor

Virtual Personal Assistant (Night)

Security Advisor

Senior Statistician

Talent Acquisition Manager

Schools & Educational Improvement Advisor

I want to receive the latest job alerts for resident advisor in greenford, gtl

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