Head of customer experience Work, Jobs in Grimsby (with Salaries)

Key Account Manager
Advantage Finance Ltd —Grimsby
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Venue Manager
Admiral Slots —Grimsby
- £33,789 a year
- 8 hour shift
- Customer service
Quick apply
Online Manager
ASDA —Grimsby
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Operations Manager
Associated British Ports —Immingham
- Weekend availability
- Continuous improvement
- Team management
- Budgeting
- Employee assistance programme
- Employee discount
3d
Head of Operations
Deluxebase LTD —Beverley
- From £50,000 a year
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
Quick apply
1d
Business Ventures Administrator
South Ormsby Estate —Louth
- £26,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Head of Sector Sales - Defence
ARCO Limited —Kingston upon Hull
- Remote
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Pharmacy Colleague
ASDA —Grimsby
- £13.10 an hour
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
8d
Receptionist/Client Services Administrator
ADRIANJKNIGHT LIMITED —Mablethorpe
- £13.05 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
Quick apply
6d
Welfare Coordinator
Sailors Children Society —Hessle
- £25,500 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Kitchen Manager
Haven —Humberston
- Weekend availability
- Customer service
- Organisational skills
- Budgeting
- Employee discount
Quick apply
2d
Kiosk Supervisor
YO! Retail —Cleethorpes
- £13.79 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Budgeting
- Employee discount
Quick apply
5d
Building Materials & Sundry Assistant
Woldmarsh Producers Ltd —Louth
- From £13 an hour
- Full-time
- Customer service
- Computer literacy
- IT
- Free parking
- Employee discount
Quick apply
5d
Registered Domiciliary Manager
Comfort Call Limited —Grimsby
- Up to £38,556 a year
- Budgeting
- Leadership
Commercial Manager
Bilfinger SE —Kingston upon Hull
- Full-time
- Contracts
- Accounting
- Communication skills
Kiosk Team Member
YO! Retail —Cleethorpes
- £13.21 an hour
- Part-time
- Serving
- Sales
- Customer service
- Employee discount
Quick apply
5d
Head Receptionist
DNAVetcare —Scunthorpe
- Weekend availability
- Management
- Computer literacy
- Front desk
Savings Branch Manager
Beverley Building Society —Beverley
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Training & development
- Free parking
- Annual leave
Quick apply
5d
Kitchen Team Leader
St James Hotel Grimsby —Grimsby
- £13 an hour
- Weekend availability
- Management
- Cooking
- Team management
- Free parking
- Employee discount
Quick apply
HR Assistant Manager
Turner & Price Ltd —Kingston upon Hull
- From £41,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Recruiting
- Health & wellbeing programme
- Life insurance
Quick apply

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head of customer experience jobs near grimsby

Key Account Manager

Advantage Finance Ltd -
Grimsby

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Company car
Cycle to work scheme
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Powerpoint
Power BI
Driving Licence
Client engagement
Stakeholder liaison
Internal department liaison
Business development
Partnership building
Relationship management
AI
Account management

Full job description

Due to continued expansion, Advantage Finance Ltd is looking to grow our team and are seeking a driven and relationship-focused Key Account Manager with experience in the motor finance industry. salary is negotiable depending on experience. OTE £55,000-£60,000.

About Us.

Advantage Finance Ltd provides motor finance Hire Purchase facilities to customers throughout the UK, allowing them to finance new and used cars, vans, motorcycles and caravans from any licensed dealer of their choice. We're one of the UK's foremost specialist motor finance providers, with a track record spanning over 25 years. From our Head Office in Grimsby, we employ around 210 people who've built that track record on the same principle: understanding the person behind the numbers, whether that's a customer or an introducer partner.

The Role.

A full-time, permanent position, with a flexible mixture of working from home, time at our Head Office in Grimsby, and visiting accounts nationally on a regular basis.

The Key Account Manager will build partnerships and generate new business with introducers, proactively managing our relationships with key accounts to help the company hit its new business targets, KPIs and brand growth objectives. This is a relationship-first role — you'll be the main point of contact for your accounts, and a genuine solution provider when issues or challenges come up, not just someone who manages the paperwork.

Key Responsibilities.

Promoting Advantage Finance's services to finance brokers and dealerships
Selecting and developing key business partners, and monitoring an agreed set of KPIs
Working closely with introducers to help them hit agreed business commitments
Carrying out regular on-site visits and calls to maintain strong business relationships
Having the confidence to identify and build new introducer relationships, be that in the broker or dealer arena, from initial set-up through to site visits, Consumer Duty documentation and staff training
Overseeing account performance, liaising with brokers, dealers and internal departments to resolve issues quickly
Completing annual Consumer Duty compliance reviews with introducers
Reporting clearly on any issues, and managing any conflicts of interest in the best interests of the company

Key Skills and Attributes.

To succeed in this role, you should be able to:

Communicate effectively with internal and external stakeholders
Build and maintain strong relationships with people at all levels
Act as a solution provider — someone introducers and colleagues come to when there's a problem to solve, not just an issue to log
Demonstrate diligence and attention to detail
Set, monitor and achieve goals and targets
Adapt to change and real-world events at short notice
Be forward-thinking and proactive in solving problems before they escalate
Maintain up-to-date knowledge of regulatory guidance, fair treatment of customers and Consumer Duty
Manage your own workload and prioritise effectively with minimal oversight

Required Skills & Qualifications.

Full UK driving licence holder
Minimum 2 years' proven experience in a sales role within the finance industry; experience with a finance company or vehicle finance brokerage is preferred
Confident using Excel, PowerPoint, Power BI and other reporting systems, ideally with some working knowledge of AI tools to support data analysis and everyday efficiency

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance

Work Location: Hybrid remote in Grimsby DN32 0LW

Quick apply

Refine Your Search

head of customer experience jobs in grimsby

Key Account Manager

Venue Manager

Online Manager

Operations Manager

Head of Operations

Business Ventures Administrator

Head of Sector Sales - Defence

Pharmacy Colleague

Receptionist/Client Services Administrator

Welfare Coordinator

Kitchen Manager

Kiosk Supervisor

Building Materials & Sundry Assistant

Registered Domiciliary Manager

Commercial Manager

Kiosk Team Member

Head Receptionist

Savings Branch Manager

Kitchen Team Leader

HR Assistant Manager

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