Patient experience manager Work, Jobs in Guildford, Eng (with Salaries)

Service Manager
The Meath Epiliepsy Charity —Godalming
- £38,700 a year
- Full-time
- Medication administration
- Team management
- Mentoring
- Free parking
- Annual leave
Quick apply
Patient Services Manager
Physio on the Green —London
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
7d
Student Conduct Officer (Medicine)
Imperial College London —South Kensington
- £48,246 - £55,434 a year
- Full-time
- No degree
- Annual leave
11d
Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical Device experience needed
PrimeVigilance —Guildford
- Full-time
- Remote
- Nursing
- English
- Team management
Quick apply
SARC Patient Crisis Worker - 0 hrs Sussex
Mountain Healthcare —Crawley
- £35.21 - £49.66 an hour
- Part-time
- Inventory control
- Computer literacy
- Administrative experience
- Annual leave
Quick apply
5d
Practice Manager
The Glebe Surgery —Storrington
- Part-time
- Management
- Supervising experience
- Continuous improvement
- Free parking
Quick apply
Assistant General Manager
Pegasus Homes Ltd —West Byfleet
- £30,000 a year
- Monday to Friday
- In-person
- Free parking
- Annual leave
Quick apply
1h
Practice Manager
Virginia Water - Langleys Dental Care —Virginia Water
- From £36,000 a year
- Full-time
- Hospitality
- Team management
- Budgeting
- Employee assistance programme
Quick apply
Ward Manager
Nuffield Health —Guildford
- Up to £60,000 a year
- Full-time
- Management
- Nursing
- Employee discount
- Gym membership
7d
GP Operations Manager
Mitcham & Tooting Health —Mitcham
- £35,000 - £43,000 a year
- Full-time
- Management
- Human resources
- In-person
- Referral programme
- Sick pay
Quick apply
6d
CDC Quality and Accreditation Manager
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
- Continuous improvement
- No degree
- In-person
1d
Pharmacy Manager - Guildford
Tesco UK —Guildford
- £44,990 - £61,861 a year
- Full-time
- Management
- Customer service
- Training & development
14d
Bowel Cancer Screening Programme Manager B8a
Royal Surrey NHS Foundation Trust —Guildford
- £57,528 - £64,750 a year
- Full-time
- Management
- Project management
- Continuous improvement
1d
CMC Manager
Alliance Medical Ltd —Guildford
- £50,000 a year
- Full-time
- Bachelor's degree
- Quality control
- Travel
- Annual leave
Quick apply
Orthodontic Treatment Co-ordinator/Receptionist
Contour Orthodontists —Petersfield
- From £29,406 a year
- Full-time
- Sales
- Typing
- In-person
Quick apply
4d
Assistant practice manager
Kerban Projects —London
- From £15 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Dental Practice Manager
Home Counties Clinics —Hook
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
14d
Dental Practice Manager
Quality Dental Group —Crawley
- From £38,000 a year
- Full-time
- Microsoft Word
- Management
- Human resources
- Store discount
- Employee assistance programme
Quick apply
2d
Healthcare Development Key Account Manager
Zentiva Group, a.s. —Guildford
- Full-time
- Data analysis skills
- English
- Analysis skills
14d
Operations Manager
Cora Health —Hammersmith and Fulham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Team management
- Employee discount
4d

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Service Manager

The Meath Epiliepsy Charity -
Godalming

Quick apply

Job details

Permanent | Full-time
£38,700 a year

Benefits

Free parking
Casual dress
Additional leave
On-site gym
Annual leave
Discounted or free food
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Medication administration
Employee relations case handling
Stakeholder liaison
Mentoring junior staff
Internal department liaison
Mental Capacity Act 2005
Team management
Care Quality Commission compliance oversight
Staff training
Mentoring
Safeguarding procedures
NVQ
Professional development mentoring
Care Quality Commission standards
Training & development
Microsoft Outlook Calendar
Team management in senior healthcare role
Rota coordination

Full job description

Develop your career with us as a Service Manager!

Are you a passionate carer with management experience? Are you looking to take the next step in your career or just looking for a new challenge? If yes, then we want to hear from you!

The Meath’s beautiful Grade II listed manor house, together with our high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds. A few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. We are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquility as required.

The Role:

This role is based in Godalming, Surrey, it is a full-time position working 40 hours per week.

The candidate must hold appropriate health & social care qualification, minimum QCF Level 3 and be willing to undertake level 5, if not already completed.

As a Service Manager, you will be responsible for ensuring the needs of the residents are met and carried out to the highest standards, and safeguarding regulations are abided by and documented. Ensuring staff teams are mentored, guided, and supported to deliver the expected high standard of care and safety. Working within and ensuring teams work with in the perimeters of the KLOEs.

Your duties as a Service Manager, will include, but not be limited to:

In addition to the duties performed by a Support Worker/Senior Support Worker, will manage & organise the team, taking charge of the rota to ensure your unit is properly staffed at all times.
To coach and manage Senior Support Workers, Support Workers, including their appraisals, supervisions and induction where appropriate.
Ensure that training of all staff is up to date, and they are able to demonstrate understanding.
Support and assist in the implementation of management decisions. Peer support and buddying when needed.
Encourage communication: promote an open environment for discussion providing the opportunity for constructive feedback.
Administer buccal midazolam, diazepam, analgesic and other prescribed “required need” medication.
Take charge of The Meath services you are assigned to in an emergency and if necessary, carry out an evacuation of The Meath services in case of fire or other major incident
Maintain paperwork required under legislation, e.g. CQC inspection requirements, MCA, DOLs and Safeguarding.
Maintain high-quality standards and ensure health and safety compliance
To be conversant with and implement The Meath policies and procedures for fire, emergencies, missing persons, accidents, handling and checking of drugs and of the health & safety at work policy.
Lead team meetings and resident meetings in the absence of the Registered Service Manager.
Lead by example in all you do and be a champion for the middle management team when cascading information.
Provide information, advice, and support to residents’ families. Ensure you communicate well while maintaining the privacy of the residents.
Organise activities for residents and actively promote their independence.
Work on shift across the services in your group to mentor and support residents and staff.
Ensure you know all The Meath’s electronic systems such as our HR system to be able to assist others on how to use these apps.
To undertake the responsibility to complete and report safeguarding matters and notifications to CQC in the absence of the Registered Service Manager.
Prepare your teams for an inspection from CQC.
Be the Key Liaison between the residential services and SEC ensuring communication between the departments monthly.
Attend and participate in relevant training and come forward if there is anything more your team could be trained in to develop them.

The duties and responsibilities outlined above do not represent a full list of the tasks the post holder will be expected to perform. Other tasks may be required for the proper performance of the job and any other related tasks.

Essential:

To be able to communicate clearly with the general public, trustees, Professional bodies, and all other parties on behalf of The Meath both written and verbal.
Knowledge and experience using Microsoft programmes and outlook calendars.
Must hold an appropriate health & social care qualification, minimum QCF Level 3, and willing to undertake level 5, if not already completed.
Understanding of the Fundamental Standards and Quality Statements.
Knowledge of the safeguarding regulations and required notifications to CQC
Experience in managing and developing staff teams.
Experience with MCA and DOLs.
Demonstrate loyalty, flexibility, honesty and commitment to Meath.
Taking responsibility and being accountable always.
Able to refer staff to the relevant policy e.g. in the event of a query, or during induction training.
Be aware of the requirement and importance for a high degree of confidentiality with regard to service users and staff.
Must be self-motivated, patient and compassionate.

Desirable:

Understanding of CQC requirements in the event of an Inspection.
2 years previous experience in developing teams to a high standard and achievement level.
Driver with full, clean Licence.
QCF 4 or 5 and previously been a Deputy or Assistant Service Manager.
Experience in investigations, disciplinaries and grievances. ER issues.
Experience in multi managing services and multi staff teams.

What We Offer:

You will be entitled to an excellent benefits package:

25 days annual leave (plus bank holidays)
Generous pension Scheme – 7% employer contribution/5% employee contribution.
Health policy (cash back policy for optical, dental, therapy treatments & consultations).
Free on-Site Gym.
Godalming station less than 5 mins walk away / free car parking on-site.
DBS free of charge.
Free on-site parking.
Discounted/free food.
Enhanced company sick pay.
Employee referral programme
Excellent inhouse and online training provided, free of charge.

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Inclusivity & Diversity: We recognise that all our colleagues are uniquely different and bring their own originality creativity, and identity to work. We encourage people from all backgrounds to be part of our charity in supporting our inspirational residents.

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Our values are embedded into our culture here at The Meath, designed by our team, and how we live our every day:

We are COLLABORATIVE – We are trusting, We achieve more together, We communicate

We CARE – We are person-centred, We are respectful, We are skilled & knowledgeable

We are PROUD – We work as a team, We take pride in the people that we support, We take pride in our community

We are INCLUSIVE – Everyone is important, Everyone has a voice, Everyone is welcome

We EMPOWER – We are creative, We are positive, We support individual development & achievement

Job Types: Full-time, Permanent

Pay: £38,700.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Employee discount
On-site parking
Referral programme
Sick pay

Licence/Certification:

NVQ Level 5 Health & Social Care (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in guildford, eng

Service Manager

Patient Services Manager

Student Conduct Officer (Medicine)

Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical Device experience needed

SARC Patient Crisis Worker - 0 hrs Sussex

Practice Manager

Assistant General Manager

Practice Manager

Ward Manager

GP Operations Manager

CDC Quality and Accreditation Manager

Pharmacy Manager - Guildford

Bowel Cancer Screening Programme Manager B8a

CMC Manager

Orthodontic Treatment Co-ordinator/Receptionist

Assistant practice manager

Dental Practice Manager

Dental Practice Manager

Healthcare Development Key Account Manager

Operations Manager

I want to receive the latest job alerts for patient experience manager in guildford, eng

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