Customer consultant Work, Jobs in Guiseley (with Salaries)

Customer Service Consultant
Skipton Building Society —Ilkley
- £25,500 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
9d
Customer Consultant - Harrogate
Nationwide Building Society —Harrogate
- From £26,500 a year
- Full-time
- Customer service
- Banking
3d
Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
13d
Sales Consultant (Furniture)
Fabb Furniture —Keighley
- £18,000 - £35,000 a year
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Travel Consultant - Bradford
Hays Travel —Bradford
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Intermediate User Researcher
HippoDigital —Leeds
- £38,500 - £47,000 a year
- In-person
- Employee discount
12d
Gold Appraiser & Evaluator
Bookerz —Leeds
- £2,500 - £6,000 a month
- Full-time
- Sales
- Customer service
- No experience needed
- Paid training
Quick apply
2d
Patient Liaison Officer
Circle Health Group —Harrogate
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Sales Consultant
Bensons for Beds —Keighley
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Employee discount
Sales Consultant
Rentokil Initial Group —Burley in Wharfedale
- £25,721 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Driving
- Relocation assistance
- Annual leave
Quick apply
Travel Consultant - Brighouse
Hays Travel —Brighouse
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
1d
Customer Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Flexitime
Quick apply
11d
Fundraising Consultant
Adria Solutions Ltd —Leeds
- From £13 an hour
- Sales
- Customer service
- No experience needed
Quick apply
12d
Skin Cupid Beauty Consultant – Full-Time | John Lewis Concession [Leeds]
Skin Cupid —Leeds
- From £25,000 a month
- Weekend availability
- In-person
Quick apply
3d
Business Development Executive
Inspired —Nelson
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Life insurance
Junior Salesforce Consultant
NimbusPoint Consulting —Leeds
- Salesforce
Travel Consultant - Leeds Merrion Centre
Hays Travel —Leeds
- Part-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Travel Consultant - Leeds White Rose
Hays Travel —Leeds
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Precious Metals Sales Consultant
SILVEXA —Leeds
- £30,420.00 - £40,312.51 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Sick pay
Quick apply
Sales Advisor PT
Tapi —Leeds
- £30,000 a year
- Part-time
- Employee assistance programme
- Employee discount
5d

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Customer Service Consultant

Skipton Building Society -
Ilkley

Apply Now

Job details

Full-time
£25,500 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Car scheme

Qualifications

Time management

Full job description

Hours:

This role is for a 12 month fixed term contract initially, working full time 36 hours per week.

Salary:

£25,500 Per Annum

Closing Date:

Fri, 7 Aug 2026

Are you passionate about helping others and providing exceptional customer service?

Would you like to join an organisation that puts its customers at the heart of what they do?

If so, then Skipton Building Society have the perfect opportunity for you!

We are recruiting for a Customer Service Consultant working 36 hours per week to support branch operating hours at our Ilkley branch.

The role of Customer Consultant includes engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, while providing a straightforward, helpful service that lets your enthusiasm and professionalism shine through.

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

Together, you can help us build a better Society!

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

What Will You Be Doing As A Customer Consultant?

Be the First Point of Contact: You’ll warmly welcome customers, both in-branch and over the phone, making a lasting impression and that their first interaction with us a positive one.
Engage and Understand: By asking insightful questions, you’ll uncover and understand our customers’ needs, ensuring you provide tailored solutions that truly make a difference.
Listen and Tailor Solutions: You’ll listen carefully to each customer’s unique circumstances and offer personalized solutions that meet their needs, ensuring the best outcomes for both the customer and our society.
Proactive Outreach: You’ll proactively reach out to customers over the phone, identifying their needs and discussing how we can support them.
Maintain Accurate Records: Using our internal systems, you’ll ensure customer records are up-to-date and accurate, with a special focus on identifying and supporting vulnerable customers.
Adhere to Policies: You’ll understand and adhere to our policies, standards, and controls, with comprehensive training and coaching to support you in your role.

What Do We Need From You?

You will have previous experience of interacting with customers. We’re happy to ‘think outside the box’ of wanting people who have previously worked in a bank or building society before.

Your experience working with customers may be in person or over the phone, either is fine as Skipton’s customers are increasingly looking for flexible ways of engaging with us so your experience in a Contact Centre environment may be just what we’re looking for.

Your experience may be in retail, food & beverage, guests services or even the health/care sector. Whatever your background, if you can demonstrate a passion for delivering exceptional service and going above and beyond we’re happy to consider you.

The ability to work well alongside others, with a ‘one-team’ mindset.
The ability to react fast when the day gets busy and handle a wide variety of different customers with excellent time management.
The desire and ability to grow, adapt and change whilst accommodating business needs and priorities.

What Is In It For You?

We are recruiting a 12 month fixed term contract working full time 36 hours per week to support branch operating hours.

The salary for this role is £25,500 (depending on experience) per annum plus a range of benefits which includes

Annual discretionary bonus scheme
25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
Generous employer matched pension contributions – up to 10% per annum.
We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).
There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.
Colleague mortgage and savings accounts, as well as a host of colleague discount schemes.
A commitment to training and development.
Private medical insurance for all our colleagues.
Salary Sacrifice Scheme for hybrid/electric car.

Apply Now

Refine Your Search

customer consultant jobs in guiseley

Customer Service Consultant

Customer Consultant - Harrogate

Customer Service Representative

Sales Consultant (Furniture)

Travel Consultant - Bradford

Intermediate User Researcher

Gold Appraiser & Evaluator

Patient Liaison Officer

Sales Consultant

Sales Consultant

Travel Consultant - Brighouse

Customer Support Advisor

Fundraising Consultant

Skin Cupid Beauty Consultant – Full-Time | John Lewis Concession [Leeds]

Business Development Executive

Junior Salesforce Consultant

Travel Consultant - Leeds Merrion Centre

Travel Consultant - Leeds White Rose

Precious Metals Sales Consultant

Sales Advisor PT

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