engagement manager Work, Jobs in hackney, gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Employee discount
8d
Engagement Manager
GlobalData Plc. —London
- £60,000 - £85,000 a year
- Full-time
- Management
- Sales
- Project management
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
11d
Supporter Engagement Manager Grade 5
Noah's Ark Children's Hospice —Barnet
- £35,500 - £39,587 a year
- Full-time
- Hospice
19h
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
14d
Regional Customer Service Manager
Sanctuary Group —London
- £59,291 a year
- Temporary
- Customer service
- Annual leave
- Employee discount
Quick apply
2d
Operations Manager
Brewhouse and Kitchen —London
- Up to £70,000 a year
- Full-time
- Employee discount
Quick apply
7d
Club Manager
Padium —London
- £40,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Team management
Quick apply
Band 8A Cancer Improvement Manager
Royal Free London NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
- Flexible schedule
6d
Learner Engagement Co-ordinator
The Skills Centre —London
- From £33,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
2d
Stakeholder Engagement Coordinator
CJ Associates —London
Project & Operations Manager
Cancer Research UK —London
- £37,000 - £42,000 a year
- Full-time
- Communication skills
6d
Workplace & Operations Manager
AVK —London
- £50,000 - £60,000 a year
- Hybrid work
- Team management
Quick apply
1d
Engagement & Integration Manager
Nord Anglia Education —London
- Hybrid work
- Communication skills
- School
- Time management
Programme Manager - Raise Camden
London Borough of Camden —London
- £55,581 a year
- Full-time
- Communication skills
- Annual leave
14d
CLIENT MANAGER
Further Group —London
- Communication skills
Relationship Manager - Grata
Datasite —London
- Full-time
Medical Affairs Engagement Manager
Syneos Health Commercial Solutions —London
- Master's degree
- Business
7d
Senior Project Manager
Ravensbourne University London —London
- £62,144 - £68,797 a year
- Full-time
- Hybrid work
- Project management
- Employee assistance programme
3d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement manager jobs in hackney, gtl

Client Engagement Manager

Experience & Engagement Manager

Engagement Manager

Exams Change Manager

Supporter Engagement Manager Grade 5

Relationship Manager

Regional Customer Service Manager

Operations Manager

Club Manager

Band 8A Cancer Improvement Manager

Learner Engagement Co-ordinator

Stakeholder Engagement Coordinator

Project & Operations Manager

Workplace & Operations Manager

Engagement & Integration Manager

Programme Manager - Raise Camden

CLIENT MANAGER

Relationship Manager - Grata

Medical Affairs Engagement Manager

Senior Project Manager

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