pensions manager Work, Jobs in hackney, gtl (with Salaries)

Regional Customer Service Manager
Sanctuary Group —London
- £59,291 a year
- Temporary
- Customer service
- Annual leave
- Employee discount
Quick apply
4d
Team Manager- Navigator
Shaw Trust —East London
- £38,266 - £44,643 a year
- Annual leave
- Employee assistance programme
Continuous Improvement and Training Manager
Lewisham Council —London
- £55,353 - £57,495 a year
- Full-time
- IT
- Employee discount
Corporate Operations Admin Manager
Berry BMW —London
- £45,000 - £60,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Life insurance
- Referral programme
Quick apply
2d
Operations Manager
Accent Catering Services Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Food service
- Contracts
- IT
- Employee assistance programme
- Employee discount
Quick apply
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
1d
Patient Safety Manager
NHS Professionals —London
- £25.15 an hour
- Temporary
- Management
- In-person
- Leadership
- Store discount
- Flexitime
Quick apply
5d
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Employee discount
10d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Information Sharing Officer
Haringey Council —London
- £35,520 - £36,585 a year
- IT
- Communication skills
3d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
8d
Head of Organisational Effectiveness
tower Hamlets —London
- £84,459 - £92,332 a year
- Leadership
- Annual leave
8d
Chief of Staff
Monzo —London
- £86,000 - £115,000 a year
- Hybrid work
- Communication skills
- Flexible schedule
5d
Team Coordinator
Outlook Care —London
- IT
- Communication skills
- Annual leave
- Flexible schedule
3d
Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Head of Student Immigration Advice and Compliance
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Relationship Manager
Lewisham Council —London
- £55,353 - £57,495 a year
- Weekend availability
- Leadership
- Employee discount
Roster Clerk - St Pancras International Station
Network Rail —London
- £28,000 - £32,375 a year
- Full-time
- IT
- Communication skills
- Annual leave
2d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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Regional Customer Service Manager

Sanctuary Group -
London

Quick apply

Job details

Temporary | Full-time
£59,291 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Complaint handling

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Regional Customer Service Manager

London

£59,291 per year

37.5 hours per week

Temporary position for up to 12 months

We are recruiting a 12-month opportunity for a Regional Customer Services Manager. You will be working with another RCSM reporting into the Regional Director for Housing London. You and one other will be working closely together, covering specific areas in London. The role that is being recruited covers the London boroughs of Tower Hamlets and Hackney.

For this role you will be managing complex or longstanding enquiries and external stakeholder escalations to support operational teams in order to deliver positive outcomes for customers. Support the implementation and delivery of regional customer engagement strategies.

The job sits within housing services which is responsible for managing homes across England, providing general rented housing, shared ownership and home ownership accommodation. It also provides housing related services including lettings, debt management, tenancy management and customer services support.

The role of Regional Customer Service Manager will include:

Deliver a responsive and customer focused service in line with our customer and corporate strategies, acting as an advocate for customers and seeking to deliver a positive outcome in response to complaints, high profile issues and enquiries
Take ownership and accountability for ongoing, timely and effective communication with customers, identifying customer needs and expectations
Oversee the provision of high quality, detailed and comprehensive responses to customer and external stakeholder enquiries (including MPs, Ombudsman), ensuring a “right first time” approach
Support the operational teams and Regional Director to build effective working relationships with stakeholders, delivering proactive communications to update relevant information and service improvements
Update and maintain all manual and computerised records in an accurate and timely manner to ensure compliance with the Group’s Record Management and Data Protection policies

Skills and experiences:

Recent experience in a similar role
Significant experience of handling complaints
Proven experience of prioritising workloads and an ability to deliver against deadlines
A knowledge and understanding of the political landscape of the region
Significant experience of providing verbal and written communications to a variety of audiences
Proven experience of analysing and diagnosing problems and implementing solutions
Experience of analysing information and producing reports and recommendations

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £59,291

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 16 June 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

pensions manager jobs in hackney, gtl

Regional Customer Service Manager

Team Manager- Navigator

Continuous Improvement and Training Manager

Corporate Operations Admin Manager

Operations Manager

Senior Complaints Manager

Patient Safety Manager

Customer Success Manager (CSM)

Experience & Engagement Manager

Relationship Manager

Information Sharing Officer

Senior Customer Experience Manager

Head of Organisational Effectiveness

Chief of Staff

Team Coordinator

Client Retention Manager

Head of Student Immigration Advice and Compliance

Customer Relationship Manager

Roster Clerk - St Pancras International Station

Income Collection Officer

I want to receive the latest job alerts for pensions manager in hackney, gtl

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