Customer support & client services managers Work, Jobs in Haddington, Eln (with Salaries)

Service Manager - Customer Services
East Lothian Council —Haddington
- £40.40 - £45.51 an hour
- Call to connect
- Hybrid work
- In-person
- School
- Work from home
3d
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
10d
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
13d
Head of Member Support and Service Design
Citizens Advice Scotland —Edinburgh
- £51,105 - £62,457 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
4d
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
4d
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Salesforce
- Analysis skills
- Communication skills
10d
ASC Senior
LASC Childcare Services Ltd —Rosewell
- £14.35 an hour
- Full-time
- Management
- English
- IT
- Free parking
Quick apply
1d
Workforce Planning Analyst - Real Time, Scheduling, Workflow
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Multilingual Quality Support Secondment
Trainline —Edinburgh
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Spanish
- Customer service
- Scripting
4d
Vice President, Trustee & Depositary Manager
The Bank of New York Mellon Corporation —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
- Business
- Communication skills

Other jobs to consider

Find your next job by exploring related positions.

Service Manager - Customer Services
East Lothian Council —Haddington
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas…
£40.40 - £45.51 an hour
3d
Onboarding Consultant (Logit)
triSaaS (Enhance) —Edinburgh
Collaborate with customers to gather required documentation and facilitate smooth onboarding experiences. Provide clear and professional communication with…
Up to £26,500 a year
Quick apply
11d

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Service Manager - Customer Services

East Lothian Council -
Haddington

Apply Now

Job details

Permanent
£40.40 - £45.51 an hour
3 days ago

Benefits

Work from home

Full job description

Vacancy Information

Hourly rate of pay: £40.40 - £45.51

Days and Hours of Work:
Monday - Friday, 09:0017:00
Starting and finishing times are flexible, and flexi time is applicable.
To start asap.

Applications will be accepted from those wishing to be considered for this role on a part-time basis. If you are applying for this role on a part time basis, please tell us in the Additional Information section of the application form.

Home / Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.

Please Note:
All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

Job Details

To ensure the co-ordinated management and delivery of the Customer Services group of services on behalf of the Council, it’s client Services and Partner Organisations, currently encompassing;

Customer Local Access Points/Single Points of Contact for face-to-face customer service
Community Libraries
School Libraries
Local History Service
Museums and Museum Collection
Contact Centre 24/7/365 Telephone, On-Line and Digital Services, encompassing Health & Social Care Partnership’s Out of Hours Social Community Response also providing services on behalf of other Council areas
Customer Access Systems and Digital Infrastructure
Customer Service Strategy

To ensure effective and efficient delivery of the services provided, in accordance with agreed Business Plans and the demands placed upon the service.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to degree level or equivalent and/or substantial level of relevant knowledge/training/experience.

Membership of relevant professional body.

Continuing Professional Development evidence.

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on [email protected]

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Apply Now

Refine Your Search

customer support & client services managers jobs in haddington, eln

Service Manager - Customer Services

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Customer Service Manager

Head of Member Support and Service Design

Helpdesk Team Leader

Customer Service Quality Control & Performance Coach

ASC Senior

Workforce Planning Analyst - Real Time, Scheduling, Workflow

Multilingual Quality Support Secondment

Vice President, Trustee & Depositary Manager

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