Health services administrator Work, Jobs in Hambledon, Sry (with Salaries)

Business Support Administrator - Guildford
HCRG Care Group —Guildford
- From £24,853 a year
- Call to connect
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Employee discount
Quick apply
1h
Business Administrator (Nursery Base)
Happy Days Nurseries —Farnham
- Up to £20,800 a year
- Part-time
- Administrative experience
- Organisational skills
- Leadership
Quick apply
Part-Time Clinic Administrator / Clinic Assistant
Sussex Fertility & Gynaecology —Chichester
- £4,000 - £10,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
8h
Administrative Support Officer
Hampshire County Council —Farnborough
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
5h
Office Administrator / Marketing Manager
Seymours Estate Agents Haslemere —Haslemere
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Customer service
- Business development
Quick apply
6h
Projects Administrator
Antac Support Services —Aldershot
- £26,500 a year
- Full-time
- CRM software
- Administrative experience
- Accounting
- Free parking
- Employee assistance programme
Quick apply
1d
Administrator (Bank)
Nuffield Health —Guildford
- £13.10 an hour
- Part-time
- Computer literacy
- Administrative experience
- Typing
8d
Team Administrator
Surrey County Council —Guildford
- From £28,546 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Customer Complaints Administrator
Natures Way Foods Ltd —Chichester
- Up to £27,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Employee discount
13d
Administrator
Surrey and Borders Partnership NHS Foundation Trust —Camberley
- £27,106 - £28,850 a year
- Full-time
- Time management
- Free parking
5d
Recruitment Administrator
Surrey County Council —Reigate
- From £31,659 a year
- Hybrid work
- Administrative experience
- Recruiting
- Annual leave
- Employee assistance programme
Reception Administrator
Sussex Partnership NHS Foundation Trust —Horsham
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
11d
Administrator
Sense Media Group —Horsham
- £25,000 - £26,000 a year
- Part-time
- Hybrid work
- Databases
- In-person
- Marketing
- Free parking
Quick apply
Business Administrator
Hamberley Care Homes —Dorking
- £37,290.53 a year
- Full-time
- Customer service
- Hotel
- Administrative experience
- Free parking
- Annual leave
Administrator Assistant
Royal Surrey NHS Foundation Trust —Guildford
- £27,106 - £28,850 a year
- Full-time
- Databases
7d
SEN Administrator
Hawley Woods School —Hawley
- £28,042 - £29,256 a year
- Full-time
- Administrative experience
- Communication skills
- School
- Employee discount
Medical Receptionist/Administrator
Pinehill Surgery —Bordon
- From £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
6d
Production Planner & Cost Administrator
James Walker Group —Bordon
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
Quick apply
Vehicle Administrator
Richmond Motor Group —Bognor Regis
- Up to £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Dental Receptionist/Administrator
HCRG Care Group —Guildford
- £24,853 a year
- English
- Administrative experience
- Data entry
- Employee discount
Quick apply

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Business Support Administrator - Guildford

HCRG Care Group -
Guildford

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Job details

From £24,853 a year
1 hour ago

Benefits

Company pension
Employee discount

Qualifications

Customer communication
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Triage
Patient appointment coordination
GCSE
Administrative support experience
Microsoft Office Suite
Administrative experience
Appointment booking and call handling
Data entry
Organisational skills
Safeguarding procedures
Customer support
Customer interaction
Typing
Signposting to community resources
Communication skills

Full job description

Job Introduction

Business Support Administrator

You will join a supportive and welcoming Business Support team within our Surrey Child and Family Health Services.

You will work closely with clinical and operational colleagues, be fully trained in our systems and processes, and be supported to develop your skills and progress your career.

You will have access to:

A starting salary from £24,853 FTE with access to our group pension
Free tea, coffee and milk at your base location
Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing, from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, as well as career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open and just culture where you are encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care, backed up by at least £100,000 of ringfenced innovation funding each year

The Business Support Administrator will provide an excellent customer experience for patients and professionals contacting the Single Point of Access (SPA) by telephone, by email and by post, as the first point of contact to HCRG Care Group Services.

The Business Support Administrator will support the effective filtering and directing of telephone calls and correspondence for Surrey Children’s Community Services and where required, with partner organisations.

The roles includes appointment booking, opening referrals, speaking with parents and carers, cancelling or rearranging appointments, and supporting the team to deliver high-quality, patient‑centred administration.

This role will also support the wider business support function in providing administrative and organisational support across the full range of office and service activities.

This is a demanding role requiring high levels of administrative and communication skills and the ability to work proactively as part of a team.

Based in Guildford, you will support our Surrey-wide service as part of an experienced and friendly Business Support team.

The role will be 9am - 5pm Monday - Friday.

Main Responsibilities

As a Business Support Administrator, you will provide an excellent customer experience for everyone contacting our Single Point of Access.
Respond to telephone calls, emails and letters from GPs, service users, carers and partner organisations, ensuring they receive a helpful, timely and professional response.
Screen and triage referrals into the SPA, following clear protocols to ensure referrals are accurately and promptly directed to the right professionals or services.
Manage incorrect or incomplete referrals, escalate urgent cases and keep accurate records on our clinical systems.
Provide signposting to HCRG Care Group services and other agencies when appropriate.
Your role will also include a range of wider administrative and organisational tasks. These will include data cleansing, booking and rescheduling appointments, issuing correspondence, maintaining and updating databases and clinic templates, handling incoming and outgoing post, ordering stock, distributing information and taking minutes at meetings.
Support key safeguarding processes, including managing documentation for police domestic violence notifications, coordinating strategy meetings and processing child protection and MARAC correspondence.
Work flexibly to support colleagues and help ensure service priorities are met.

The Ideal Candidate

Essential:

Good general education to at least GCSE level or equivalent, including Maths and English
Administrative experience in a busy, customer facing environment
Excellent customer services skills
Accurate and efficient keyboard skills
High levels of computer literacy – to include a good working knowledge of Microsoft Office packages incusing Outlook, Word, Excel.
Ability to work as part of a team
Effective interpersonal and communication skills, both verbal and written
Good telephone manner
Polite and helpful customer service skills
Ability to work with discretion, sensitivity and maintain confidentiality
Good planning and organisational skills and ability to meet deadlines
Ability to prioritise and manage workload in busy environment

Desirable:

Minute taking
Knowledge of clinical systems or databases

Other requirements: the successful applicant will need to be a car driver

Please see attached Job Description for full Personal Specification.

For further information please contact Lisa on 07867373045

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

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Refine Your Search

health services administrator jobs in hambledon, sry

Business Support Administrator - Guildford

Business Administrator (Nursery Base)

Part-Time Clinic Administrator / Clinic Assistant

Administrative Support Officer

Office Administrator / Marketing Manager

Projects Administrator

Administrator (Bank)

Team Administrator

Customer Complaints Administrator

Administrator

Recruitment Administrator

Reception Administrator

Administrator

Business Administrator

Administrator Assistant

SEN Administrator

Medical Receptionist/Administrator

Production Planner & Cost Administrator

Vehicle Administrator

Dental Receptionist/Administrator

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