Service delivery manager Work, Jobs in Hambleton, Nyk (with Salaries)

Service Delivery Manager
Pullman Fleet Services —Rotherham
- £50,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
9d
Depot Assistant
Kelling Group Limited. —Leeds
- £28,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Parts Manager
CarSupermarket.com —Goole
- £31,668 a year
- Full-time
- English
- Team management
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
General Manager QSR
Kouzina Greek —York
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
13d
Service Delivery Manager
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Full-time
- Rehabilitation centre
- Leadership
2d
Customer & Sales Support
Ground Guards LTD —Wetherby
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Profit sharing
- Sick pay
Quick apply
12d
Project Manager
The Avalon Group —Harrogate
- £40,800 a year
- Full-time
- Management
- Supervising experience
- Project management
- Work from home
- Employee discount
Quick apply
Senior Team Manager - Global Client Delivery
Labcorp —Harrogate
- Full-time
- Customer service
- Laboratory experience
- Bachelor's degree
Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project and Service Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Housing Manager
Leeds Jewish Housing Association —Leeds
- £51,544 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
9d
HR Advisor
Real Life Options —Knottingley
- £33,000 - £35,000 a year
- Full-time
- Travel
- Human resources
- IT
- Annual leave
- Employee assistance programme
Quick apply
Commissioning Operations Manager
Orchard Healthcare Group —Harrogate
- £60,000 - £65,000 a year
- Full-time
- Business development
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Service Team Resource Planner
Brass Monkey Health —Wetherby
- £30,000 - £32,500 a year
- Full-time
- CRM software
- Administrative experience
- Electrical experience
Quick apply
Principles Tester - Rail Signalling
JMD Railtech Ltd —York
- £110,000 - £130,000 a year
- Full-time
- Schematics
- Engineering
- System design
Quick apply
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
5d
Generator Service Engineer
Wernick Power Solutions —Selby
- Full-time
- Maintenance
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
13d
Project Manager, New Horizon Fund
University of York —University of York
- £46,049 - £56,535 a year
- Part-time
- Project management
- Communication skills
- School
Milk Delivery Person
N.W.Parkin & Son Milk Delivery —Selby North
- £150 a day
- Part-time
- Sales
- Organisational skills
- In-person
- Free parking
- Paid training
Quick apply
Home Manager
Achieve together —Mexborough
- £37,000 a year
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply

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Service Delivery Manager

Pullman Fleet Services -
Rotherham

Quick apply

Job details

Full-time
£50,000 a year
9 days ago

Benefits

Company car
Cycle to work scheme
Employee discount
Referral programme

Qualifications

Driving Licence
Operations management
Communication skills

Full job description

Pullman is a leading provider of HGV maintenance and repair services, trusted by the UK’s largest commercial fleet operators for over 30 years.

We are proud to offer a comprehensive range of fleet solutions, including servicing, repairs, compliance management, and emergency support, ensuring vehicles stay on the road and businesses keep moving.

We’re a service partner for a market leading transport refrigeration specialist in addition to the VMU business.

Job Overview

This is an exciting opportunity for a Service Delivery Manager to join our team, with full accountability for retail performance growth, Carrier delivery and the VMU operation in Maltby. The role will be responsible for leading the team, controlling costs, delivering operational KPIs and building strong customer relationships to support sustainable service and commercial performance.

Hours: Monday to Friday – 8am – 5pm (but must be flexible due to business needs)

Salary: £50,000 + car or car allowance

Responsibilities:

Ensure that all employees and contractors operate in line with our safe systems of work, and all legislative and H&S processes are followed.
Take full operational accountability for the Maltby VMU and Carrier transport refrigeration operation, ensuring service, compliance, cost and customer requirements are consistently achieved.
Own and drive retail performance, with a clear focus on growth, revenue opportunities, margin improvement and customer retention.
Lead, coach and develop the Maltby service, admin and team of engineers, ensuring clear priorities, strong engagement, effective communication and high standards of performance.
Manage people matters fairly and consistently, including challenging poor performance, supporting attendance improvement and addressing conduct or misconduct issues where necessary in line with company procedures.
Setting the standards of compliance, behaviours and work ethics that place the customer at the heart of everything we do.
Build and maintain strong customer and stakeholder relationships, acting as the key service delivery contact for Maltby and ensuring customer expectations are understood, managed and delivered.
Control operating costs and use performance data to improve productivity, reduce waste, increase asset availability and deliver against financial expectations.
Oversee stock control and stock management processes, ensuring parts availability, accurate inventory records, effective stock rotation and appropriate cost control, including accountability for the annual stock count process.
Set, monitor and deliver operational KPIs across safety, compliance, service delivery, productivity, cost, quality and customer satisfaction.
Ensure engineers are processing jobs in line with system expectations, with accurate updates, timely progression and completion within expected timescales.
Drive operational excellence against Company standards reducing operating cost, improving efficiencies, identifying, developing and sharing best practice across the network.
Create and implement plans to drive improved engagement, communication and performance across the Maltby VMU and Carrier teams.

What you’ve got

Refrigeration/ HGV background preferred but not essential
Experience of service delivery, workshop, VMU or transport operations management.
Experience of managing operational teams, including administration colleagues and engineers, with the ability to motivate, coach, challenge poor performance and manage absence or conduct matters appropriately.
Experience of delivering high levels of quality, service and customer KPI performance in a fast-paced operational environment.
Commercial acumen and the ability to identify and implement improvement opportunities.
Sound knowledge of H&S fundamentals in workshops and transport/vehicle compliance legislation.
Analytical, problem solver and results driven.
Ability to travel to other sites within the UK as needed; a company car or car allowance is provided.
Full UK Driving Licence.

Benefits:

Opportunity to join a growing organisation
Car allowance
£1000 refer a friend scheme
Retail discounts
Cycle to Work Scheme
Medical benefits
Life assurance
24/7 employee support service
Ongoing reward and recognition schemes

Pullman recognise Equity, Diversity & Inclusion as a key part of our People Strategy. We welcome applications from all suitable qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.

Job Type: Full-time

Pay: £50,000.00 per year

Work Location: In person

Quick apply

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