Customer service Work, Jobs in Hamilton, Lec (with Salaries)

Customer Service Advisor
NEXT —Leicester
- £14.66 an hour
- Full-time
- English
- Free parking
- Paid training
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
8d
Sales Associate
Ernest Jones —Leicester
- £12.71 an hour
- Part-time
- Employee discount
Team Member (Stock)
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
10d
Sales and Marketing Assistant
Purple Cloud Network —Leicester
- £250 - £500 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Administrator
Pilgrims' Friend Society —Leicester
- £20,605 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Customer Services & Sales Support Assistant
Nupsala Veterinary Services —Melton Mowbray
- £26,400 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
13d
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Leicester
- Temporary
- Customer service
Waiters/Waitresses
Shrimp & Co —Leicester
- Weekend availability
- Serving
- Hospitality
- Sales
- Store discount
- Employee discount
Quick apply
2d
Customer Experience Advisor
Flogas Britain —Syston
- £27,372.52 a year
- Overtime
- Hybrid work
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Receptionist/Administrator
Edward Hands & Lewis —Melton Mowbray
- £23,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Customer Team Member
Co-op —Leicester
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
1d
Warehouse Assistant (Monday - Friday)
BSS —Leicester
- Full-time
- Microsoft Excel
2d
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Team Member (Delivery)
NEXT —Leicester
- £8.28 - £14.53 an hour
- Part-time
- Customer service
- Employee discount
4d
Sales Centre Representative
Leicester City Football Club Ltd. —Leicester
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
9d
Food & Beverage Attendant
The Grand Hotel Leicester —Leicester
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
2d

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Customer Service Advisor

NEXT -
Leicester

Apply Now

Job details

Full-time
£14.66 an hour

Benefits

Free parking
Paid training
Discounted gym membership
Employee discount

Qualifications

English

Full job description

Rate of pay: £14.66 per hour

Shift pattern: Monday to Friday 6am to 2pm (36 hours per week)*

*
During our peak trading periods (up to 20 weeks throughout the year), you’ll also be required to work one additional 4 hour shift, per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth and organised schedule for our employees.

Start date
: A comprehensive 5-week onsite induction in Leicester (Monday to Friday 8am–4pm) starting on the 13th July 2026

Location:
Radar Road Contact Centre, Leicester (LE3 1UF)

Training
:
At NEXT, we don’t just hire people; we help them evolve. We want every new colleague in our International Team to feel confident and knowledgeable from the moment they start.

That is why your first five weeks are dedicated to your growth:

Mandatory paid training (2 weeks):
Get to grips with our systems and how we help our global customers

Coaching (3 weeks):
Get dedicated support to help you settle into the role

The role:

Join our dynamic International department and take on the challenge of supporting our global reach. You will engage with customers, handle enquiries with care, and resolve issues efficiently to create a positive experience every time. Working closely with internal teams, you’ll ensure every interaction is smooth and supportive.

This is an incredible opportunity for a fluent Japanese speaker who enjoys problem-solving and thrives in a fast-paced, collaborative environment where we never stand still.

What you’ll take on:

Always think customer:
Deliver professional support in Japanese and English across phone, email, WhatsApp and live chat, ensuring every interaction is clear and helpful.

Make it happen:
Support customers with a range of enquiries, from orders to account questions, always aiming for an effective resolution.

Invite collaboration:
Work with internal teams and International couriers to investigate and resolve queries quickly, contributing to a seamless experience.

Learn to evolve:
Use our internal systems to keep accurate records, maintaining attention to detail while looking for ways to improve our processes.

Keep it real:
Build lasting relationships by being honest, showing empathy, and providing a high level of care.

Take it on:
Handle challenging conversations with a calm, professional manner to ensure every interaction remains positive.

What you'll bring:

Fluency in Japanese:
You can communicate clearly and confidently in both written and spoken.

Strong English skills:
You’ll support a diverse customer base with ease.

Customer experience:
You have previous experience in a customer-facing role or contact centre and understand what great service looks like.

A problem-solver mindset:
You have strong attention to detail and the ability to think on your feet.

Tech savvy:
You are confident using computer systems and CRM platforms, with the ability to learn new tools quickly.

A positive approach:
You are proactive, professional, and have a genuine passion for helping people.

About International:

Connect globally. Support confidently. Make a real impact.

You'll be part of our expanding International team, supporting customers from around 130 countries (we've got over 1.5 million of them!), supported by our contact centre teams in Manchester, Poland, and Pune.

There’s never been a better time to become part of the International team.

What's NEXT:

All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Quarterly bonuses
Free parking on Next authorised sites
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
10% off most partner brands & up to 15% off Branded Beauty
Restaurants with great food at amazing prices
Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
Access a digital GP and other free health and wellbeing services
Sharesave scheme
Financial Wellbeing - Save, track and enhance your financial wellbeing
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0333 777 8166 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

customer service jobs in hamilton, lec

Customer Service Advisor

Business Client Service Specialist

Sales Associate

Team Member (Stock)

Sales and Marketing Assistant

Administrator

Customer Advisor First Notification of Loss

Customer Services & Sales Support Assistant

Sales Assistant | Customer Service Advisor | Immediate Start

Customer Service Representative

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Waiters/Waitresses

Customer Experience Advisor

Receptionist/Administrator

Customer Team Member

Warehouse Assistant (Monday - Friday)

Customer Care Representative - English Speaker

Team Member (Delivery)

Sales Centre Representative

Food & Beverage Attendant

I want to receive the latest job alerts for customer service in hamilton, lec

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