Service desk support Work, Jobs in Hanley, Sts (with Salaries)

Support Worker
The Lyme Trust Charity —Newcastle-under-Lyme
- £13.70 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- In-person
Quick apply
IT Assistant
Laurel Bank Surgery —Malpas
- £14 an hour
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
7d
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
Quick apply
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Field Service Technician
hireful —Stoke-on-Trent
- £27,500 a year
- Overtime
- Microsoft Office
- IT
Quick apply
IT Service Desk Internship
Bureau Veritas —Manchester
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Assistant (Games)
HB Leisure —Alton
- £8.00 - £12.21 an hour
- Part-time
- Customer service
- Communication skills
- Resort
- Free parking
- Employee assistance programme
Quick apply
Receptionist/Administrator
I J S Car & Commercial Services Ltd —Cannock
- £13,182 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7h
Part Time Evening Cleaner
Bowdraper Ltd. —Northwich
- £13 an hour
- Part-time
- In-person
- COVID-19 protective measures
Quick apply
PS Full-time Receptionist, Melbourne House, Stoke-on-Trent
HM Prison & Probation Service —Stoke-on-Trent
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
7d
Telephone & Administration Volunteer
British Heart Foundation —Leek
- Employee discount
Domestic Supervisor
Sodexo —Stoke-on-Trent
- £14.64 an hour
- Full-time
- Management
- Hospital
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Telephone & Administration Volunteer (Homestore)
British Heart Foundation —Stoke-on-Trent
- Employee discount
Occupational Hygiene & SHE Technician
Michelin —Stoke-on-Trent
- £35,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Cash Desk Volunteer
British Heart Foundation —Leek
- Employee discount
Community Host / Leisure Assistant.
Vivify Venues —Northwich
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Recruitment Consultant
Signature Career Management —Macclesfield
- From £26,000 a year
- Full-time
- Sales
- Bachelor's degree
- Employee discount
- Referral programme
Quick apply
Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
5d

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Support Worker

The Lyme Trust Charity
Newcastle-under-Lyme

Quick apply

Job details

Full-time
£13.70 an hour

Benefits

Company pension

Qualifications

Level 3 in Health & Social Care
Computer literacy
Care home
Level 2 in Health & Social Care
Organisational skills
Care plans
Communication skills

Full job description

The Lyme Trust is seeking a compassionate, flexible and highly motivated individual to join our team as a Support Worker. If you can commit to providing the best possible quality of support to the residents of The Lyme Trust in a reactive and fast-paced environment with empathy, compassion and are enthusiastic, resilient, reliable and willing to support vulnerable people to achieve their very best then we would love to hear from you.

The Lyme Trust provides safe, supported accommodation and life skills to people with mild to moderate mental health conditions with the aims of a return to independent living and the prevention of homelessness.

The role of a support worker is highly demanding. You will be working to address and support people with mental health problems, learning disabilities and substance misuse issues.

Job Purpose

To support residents of The Lyme Trust to help them feel safe, secure, comfortable, and well supported
To enable residents to achieve their personal, social, emotional, learning, targets with the aim of returning to independent living.
To assist residents in achieving and maintaining the highest possible level of independence, promoting personal choice and wellbeing
To be responsible and accountable for the delivery of the highest level of support and to ensure the health and safety of all residents, staff members, trustees, visitors and Lyme Trust property

Essential Qualities and Skills

As a Support Worker at The Lyme Trust, your responsibilities are varied, and no two days are the same.

You will have excellent communication and organisational skills. You will need outstanding and empathic listening skills and a practical, caring approach. Computer literacy is necessary, as the role requires you to retrieve and record information using various IT systems.

You will be adaptive , flexible, resilient to challenges and rejections in order to support our residents to achieve personalised outcomes. You will be assertive, consistent and reliable to maintain the stability and progression of our residents.

A bright and positive attitude is what matters most at the Lyme Trust, along with an ambition to support people to live their lives with independence, personal choice and dignity.

You will be committed to the values and principles of The Lyme Trust.

Desirable Qualities and Skills

You will have experience of working with people who have experienced homelessness, poor mental health, substance use and/or have a history of living in care. You will have experience in completing and managing risk assessments and support plans.

Key Responsibilities and Duties

Resident Support

To extensively manage a personal caseload of residents and their individual support plans, risk assessments, and budgeting and action plans, and to identify and signpost if further support is required.
To organise and implement a schedule of life skills and social activities for residents, and to actively participate in life skills workshops and activities on-site and off-site
To maintain regular contact with each resident in person, and or in small support groups, and to encourage social and community activities, and to regular visit resident accommodation and communal areas
To support residents in keeping their accommodation safe, secure, and clean, ensuring that budgeting plans are set up and maintained to ensuring the payment of their bills and service charge are paid in a Timely manner.

Administration/Miscellaneous Tasks

To maintain up-to-date, comprehensive and confidential documentation of all resident contact and activity (including referrals, benefit checks, and licence agreements) on The Lyme Trust’s systems and diary and complete any incident reports in line with GDPR regulations.
To attend all necessary meetings and daily handovers, and to actively participate in the resident referral, induction, and move-on processes
To maintain constant communication with all members of the staff team via the radio system, using the earpieces for safety and confidentiality
To attend all mandatory training courses, participate in performance reviews, appraisals and supervisions
To keep all workspaces, desks, offices and staff areas, including the kitchen and all storage and communal spaces clear and clean
To observe and follow all Lyme Trust policies and procedures
To carry out any other duties, responsibilities or activities that the Leadership Team may reasonably require

This is not an exhaustive list of all the responsibilities and duties that may be required from time to time and is subject to change per the needs of The Lyme Trust. This job description may, with reasonable notice, be changed or updated when deemed necessary by the Leadership Team.

Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our staff and residents. The Lyme Trust strives to be an equal opportunities employer and welcomes applications from all sections of the community.

This is a full-time (40 hours per week) position with a 24 week probationary period. You will be working to a rota that includes some weekends and bank holidays, and be part of a 24-hour on-call rota system. Subject to enhanced rate.

Next Steps

If you think you have the necessary qualities and skills that we are seeking, please get in touch. You will be invited to a panel interview at our offices in Newcastle Under Lyme, and to complete an application form.

Offers of employment will depend upon the receipt of two satisfactory references, one of whom should be your present or last employer and the successful receipt of an enhanced Disclosure and Barring report (DBS).

This is your opportunity to make a remarkable difference in people’s lives.

Job Type: Full-time

Pay: £13.70 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in hanley, sts

Support Worker

IT Assistant

Service Advisor (Wilmslow)

Service Coordinator - Out of Hours

Out of Hours Team Leader

Service Delivery Manager

Field Service Technician

IT Service Desk Internship

Customer Service Assistant (Games)

Receptionist/Administrator

Part Time Evening Cleaner

PS Full-time Receptionist, Melbourne House, Stoke-on-Trent

Telephone & Administration Volunteer

Domestic Supervisor

Telephone & Administration Volunteer (Homestore)

Occupational Hygiene & SHE Technician

Cash Desk Volunteer

Community Host / Leisure Assistant.

Recruitment Consultant

Apprentice ICT Support Officer

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