Administration executive Work, Jobs in Hardham, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Business Administrator - Medical Directorate
Sussex Partnership NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Budgeting
7d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Finance & Office Manager
MJH Executive Homes Limited —Worthing
- £40,000 - £51,000 a year
- Full-time
- Microsoft Excel
- Databases
- Accounting
- Free parking
Quick apply
4d
Customer Operations Executive
Your Golf Travel —Brighton
- Weekend availability
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Office and People Coordinator, Students' Union
University of Surrey —Guildford
- £33,951 a year
- Full-time
- Human resources
- Recruiting
14d
Front of House Coordinator
Cushman & Wakefield —Brighton
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Business Development Executive
Prosperon Networks —Worthing
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
Quick apply
4d
Marketing Operations Executive
BrightLocal —Brighton
- Full-time
- Hybrid work
Finance Assistant (part time) with the Daphne Jackson Trust
University of Surrey —Guildford
- £30,414 a year
- Part-time
- Microsoft Word
- Computer literacy
- University
10d
Administrative Assistant - Cabinet Members
Civic Recruitment Limited —Chichester
- £19.36 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
6h
Sales Executive
WeBuyAnyCar —Lancing
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
KSS Adult Secure Care Provider Collaborative Team Administrator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Management
- Customer service
- Annual leave
Divisional VP Assistant
Atlas Copco Group —Burgess Hill
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Mercedes-Benz Van Sales Executive
Rossetts Commercials Mercedes-Benz —Aldershot
- £27,131 - £55,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Profit sharing
- Health & wellbeing programme
Quick apply
Office Manager, PA, HR & Finance (Maternity Cover)
LRA Retinue Ltd —Brighton
- £26,500 - £38,000 a year
- Temporary
- Microsoft Office
- Administrative experience
- Accounting
- Annual leave
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
10d
Sales team admin coordinator
Absolute Alignment Ltd —Aldershot
- From £13 an hour
- Part-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
12h
Contracts and Compliance Manager
Southern Domestic Abuse Service —Havant
- £38,045 - £40,986 a year
- Full-time
- Contracts
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

administration executive jobs in hardham, wsx

Sr.Dir,Patient Experience

Business Administrator - Medical Directorate

Governance Lead

Finance & Office Manager

Customer Operations Executive

Office and People Coordinator, Students' Union

Front of House Coordinator

Business Development Executive

Marketing Operations Executive

Finance Assistant (part time) with the Daphne Jackson Trust

Administrative Assistant - Cabinet Members

Sales Executive

KSS Adult Secure Care Provider Collaborative Team Administrator

Divisional VP Assistant

Mercedes-Benz Van Sales Executive

Office Manager, PA, HR & Finance (Maternity Cover)

Dual Site General Manager

Sales team admin coordinator

Contracts and Compliance Manager

Head of Communications and Engagement

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