Service manager Work, Jobs in Hardham, Wsx (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Assistant Manager
PetsCorner —Pulborough
- £12.87 an hour
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £43,000 a year
- Weekend availability
- Travel
- Organisational skills
- Training & development
- Employee assistance programme
Quick apply
Outreach Team Leader
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Travel
- Leadership
- Annual leave
- Employee discount
Site Facilities Manager
The Aldingbourne Trust —Fontwell
- £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
8d
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Senior Supervisor
Out of Bounds —Rustington
- £13.50 - £14.00 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
13d
Aircraft Refueller
Menzies Aviation —Gatwick Airport
- Full-time
- Quality control
- Data entry
- Leadership
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
13d
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
Stocktaker - Guildford
nGeneration —Guildford
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Supervisor Plus
Butlin's —Bognor Regis
- Full-time
- Training & development
- Leadership
- Resort
- Flexitime
Café Supervisor
Amberley Museum —Amberley
- £19,750 a year
- Part-time
- Management
- Customer service
- Maintenance
- Free parking
- Employee discount
Quick apply
4d
Regional Customer Relationship Manager
Barchester Healthcare —Fontwell
- From £45,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
9d
Shift Runner
Domino's —Pulborough
- £13 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Paid training
- Flexible schedule
10d
Operations Manager
ISS Facility Services —Chichester
- Continuous improvement
- Travel
- Budgeting
Quick apply
Guest Service Manager Front of House
Avisford Park Hotel —Chichester
- £35,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
9d
Visiting Scheme Manager
Clarion Housing Group —Littlehampton
- £17,485.35 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
7d
Operations Manager - Colorlites
Contract Candles and Diffusers —Chichester
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Property Manager
Tates Property Limited —Hassocks
- £40,000 - £60,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Supervising experience
Quick apply

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Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

service manager jobs in hardham, wsx

Head of Corporate Operations

Assistant Manager

Service Manager

Outreach Team Leader

Site Facilities Manager

General Sales Manager

Senior Supervisor

Aircraft Refueller

Service Desk Manager

Customer Service Manager

Stocktaker - Guildford

Supervisor Plus

Café Supervisor

Regional Customer Relationship Manager

Shift Runner

Operations Manager

Guest Service Manager Front of House

Visiting Scheme Manager

Operations Manager - Colorlites

Property Manager

I want to receive the latest job alerts for service manager in hardham, wsx

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