Call representative Work, Jobs in Harlington, Gtl (with Salaries)

Service Desk Analyst (Shifts)
VIRTUS Data Centres —West Drayton
- 12 hour shift
- Customer service
- Microsoft Office
- Communication skills
12d
Business Development Representative
Flatpay —London
- £2,120 - £3,750 a month
- Full-time
- English
- In-person
- AI
Quick apply
Field Sales Representative
Flatpay —London
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- Travel
- Free parking
Quick apply
Inside Sales Executive
Crane Worldwide UK Limited —Middlesex
- CRM software
- Sales
- Business development
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
Sales Representative – Luxury Women’s Portrait Studio
Body And Soul Studios —London
- £50,000 - £70,000 a year
- Weekend availability
- Sales
- English
- In-person
- Employee discount
Quick apply
3d
Cold caller appointment schedule
The Leads Wear —London
- £12.40 - £14.61 an hour
- Remote
- CRM software
- Spanish
- Salesforce
- Work from home
Quick apply
9d
Sales Development Representative
OneWorld Rental - Global Technology Hire —London
- From £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
2d
Customer Service Representative - Pet Database
Pet Database —London
- £29,000 a year
- Weekend availability
- Remote
- Communication skills
4d
Office Administrator
Harris Federation —London
- £31,086 - £31,530 a year
- Full-time
- Administrative experience
- School
13d
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
2d
Night Guest Service Representative
Lincoln Suites —Westminster
- £29,101 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Paid training
Quick apply
11d
Business Development Representative
PEI Group —London
- Business development
- Communication skills
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Assistant Property Manager
SHW —London
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Presentation skills
- Health & wellbeing programme
- Life insurance
Quick apply
Inbound Sales Representative- Chiswick, West London(Car Rental/Car Subscription Experience Preferd)
Pinewoods Technology Services FZE —Chiswick
- £30,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
4d
Care Coordinator
Rhythmic Care UK Ltd —Ilford
- £26,438 - £28,000 a year
- Weekend availability
- English
- Supervising experience
- Organisational skills
- Sick pay
Quick apply
Patient Services Rep II
MiniMed —Watford
- Full-time
- Spanish
- Sales
- Customer service
2d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Call Centre Representative (Turkish Language)
Giti2c —London
- £33,000 a year
- Full-time
- Remote
- English
- Organisational skills
- Referral programme
Quick apply
1d

I want to receive the latest job alerts for call representative in harlington, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call representative jobs near harlington, gtl

Service Desk Analyst (Shifts)

VIRTUS Data Centres -
West Drayton

Apply Now

Job details

12 days ago

Qualifications

Customer service
GCSE
Microsoft Office
Ticket management systems
ServiceNow
Communication skills

Full job description

About VIRTUS

VIRTUS Data Centres is the UK’s fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe.

In 2023, we announced our expansion into continental Europe, starting with Berlin and Milan, with plans to grow further across the region.

At VIRTUS, we aim to be a positive force in the fourth industrial revolution—delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth.

Job Summary

Working as part of the VIRTUS Service Management Centre (SMC), we are seeking someone with good Customer Service and Administration skills to undertake the role of Service Desk Analyst. You will be the first point of contact for all customer phone calls, email queries and service requests. You will also play a key role in issuing customer communications to support the VIRTUS Incident and Change Management processes.

This is a shift role, operating in 12-hour shifts either 7am-7pm or 7pm-7am including some weekends and bank holidays.

Duties and Responsibilities

Answering internal and external phone calls
Responding to customer emails and Service Requests
Tracking, and routing requests, orders and incidents to the correct resource escalating where appropriate.
Issuing customer communications in support of the VIRTUS Incident and Change Management processes
Monitoring ticket queues and ensuring all requests are dealt with professionally and effectively.
Maintaining a database of customer information
Producing customer facing service reports.

Any other reasonable requests made by your line manager.

Qualifications:

GCSE English and Maths

Person Specification

Essentials

Competent in the use of Microsoft office applications
Excellent communication skills verbal and written
Customer focused with previous experience in a customer service role
Ability to work towards tight SLAs
Ability to work independently

Desirable

Previous experience with ticket management system (preferably ServiceNow)
Working in a time critical environment

In line with VIRTUS’ Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.

VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

We reserve the right to close this post for applications should sufficient applications be received.

Search Firm Representatives Please Read Carefully

VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.

Apply Now

Refine Your Search

call representative jobs in harlington, gtl

Service Desk Analyst (Shifts)

Business Development Representative

Field Sales Representative

Inside Sales Executive

Customer Care Representative

Sales Representative – Luxury Women’s Portrait Studio

Cold caller appointment schedule

Sales Development Representative

Customer Service Representative - Pet Database

Office Administrator

Quality Control Representative

Night Guest Service Representative

Business Development Representative

Training and Support SME (Military)

Assistant Property Manager

Inbound Sales Representative- Chiswick, West London(Car Rental/Car Subscription Experience Preferd)

Care Coordinator

Patient Services Rep II

Call Centre Operator

Call Centre Representative (Turkish Language)

I want to receive the latest job alerts for call representative in harlington, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected