Service engineer Work, Jobs in Harlow, Ess (with Salaries)

IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
9d
Service and Repair Engineer
Nuco Solutions Ltd —Chelmsford
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Employee assistance programme
- Life insurance
Quick apply
Commercial Catering Engineer - Hertfordshire
MCFT —Hoddesdon
- £50,000 - £60,000 a year
- Full-time
- In-person
- Annual leave
- Life insurance
Quick apply
Field Service Engineer
Haier Europe —Harlow
- £35,124 - £43,691 a year
- Overtime
- Customer service
- Communication skills
- Employee discount
Air Conditioning Installation Engineer
Artel —Stansted
- £47,000 - £61,000 a year
- Overtime
- Schematics
- Maintenance
- In-person
- Annual leave
Quick apply
IT Build, Stock & Dispatch Technician
ITS Digital Ltd —Hertford
- £28,000 - £32,000 a year
- Full-time
- Schematics
- Microsoft Office
- IT
- Free parking
- Employee discount
Quick apply
10d
Welfare Cabin Engineer – Harlow, Essex
JPS Platforms Ltd —Harlow
- £35,000 - £45,000 a year
- Overtime
- In-person
- Mechanical knowledge
Quick apply
1d
Technical Service Representative for Print Production
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
- Annual leave
Field Based Calibration Engineer
Seal Calibration Limited —London
- £34,000 - £41,000 a year
- Full-time
- Customer service
- Laboratory experience
- English
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Pump Engineer
Maclin Pumps Ltd —Bishop's Stortford
- From £45,000 a year
- Overtime
- Maintenance
- In-person
- Sick pay
Quick apply
1d
Audio Visual Field Service Engineer
Design Integration Ltd. —London
- Overtime
- Schematics
- Travel
- In-person
- Annual leave
Quick apply
Customer Service Engineer
Siemens Healthineers —Brentwood
- Overtime
- Customer service
- Engineering
- Microsoft Office
- Employee assistance programme
8h
Field Service Engineer (UKI)
Cutera, Inc. —Letchworth
- £50,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Military
Quick apply
Service Engineer
Microsoft —London
- £58,200 - £97,600 a year
- Weekend availability
- Azure
- Computer Science
- Engineering
7d
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Lift Repair Engineer
Stannah —Luton
- Up to £63,000 a year
- Full-time
- Remote
- Annual leave
- Employee assistance programme
Quick apply
MPS Field Engineer
Commercial —South East London
- £36,000 - £39,000 a year
- Full-time
- IT
- In-person
- Employee assistance programme
Quick apply
Coffee Machine Engineer (Central London - Hybrid) Basic + Standby + OT + 26 days holiday + Van
Espresso Service Ltd —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Maintenance
- English
- In-person
- Life insurance
Quick apply

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IT Support Technician

ITHelpDirect Ltd
Harlow

Quick apply

Job details

Permanent | Full-time
£26,436 - £30,000 a year
9 days ago

Benefits

Company car
Company pension
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Customer service
LAN
Technical support
CompTIA Network+
IT support
IT
Communication skills
CompTIA A+

Full job description

As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work.

Key Responsibilities

Client Support

Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues.
Provide tailored IT solutions that align with the operational and educational needs of schools.
Maintain positive client relationships through effective communication and timely issue resolution.

Onsite and Remote Assistance

Deliver onsite IT support at client schools, using the company-provided car for travel.
Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations.

Educational Technology Support

Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets).

System Maintenance and Monitoring

Perform regular system checks, updates, and maintenance to ensure secure and efficient operation.
Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability.

Compliance and Safeguarding

Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings.
Implement and maintain secure access controls and data management practices.

Asset and Vendor Management

Maintain an inventory of hardware, software, and warranties for client schools.
Coordinate the procurement, installation, and secure disposal of IT assets.
Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs.

Documentation and Reporting

Maintain detailed records of support tickets, solutions provided, and maintenance activities.
Provide regular reports to clients on the performance and health of their IT infrastructure.

Skills and Qualifications

Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues.
Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships.
Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently.
Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities.
Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users.

Preferred Experience

Previous experience supporting IT systems in educational environments or for school clients.
Familiarity with safeguarding policies and practices.
Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential)

Key Benefits

Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support.
Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs.
Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks.

This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively.

If any of the above is not met training can be arranged to bring up to level

Right to work is a must and located in the UK, preference living in Harlow or surrounding areas (up to 1 hour)

Job Types: Full-time, Permanent

Pay: £26,436.00-£30,000.00 per year

Benefits:

Company car
Company pension
On-site parking
Work from home

Licence/Certification:

FULL UK Driving Licence (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

service engineer jobs in harlow, ess

IT Support Technician

Service and Repair Engineer

Commercial Catering Engineer - Hertfordshire

Field Service Engineer

Air Conditioning Installation Engineer

IT Build, Stock & Dispatch Technician

Welfare Cabin Engineer – Harlow, Essex

Technical Service Representative for Print Production

Field Based Calibration Engineer

EUC Engineer

Junior IT Support Engineer – MSP Helpdesk - Full Time

Pump Engineer

Audio Visual Field Service Engineer

Customer Service Engineer

Field Service Engineer (UKI)

Service Engineer

Building Services Engineer – North London, Hertfordshire & Essex

Lift Repair Engineer

MPS Field Engineer

Coffee Machine Engineer (Central London - Hybrid) Basic + Standby + OT + 26 days holiday + Van

I want to receive the latest job alerts for service engineer in harlow, ess

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