Technical support specialist Work, Jobs in Harpole, Nth (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
AV Technician
Live Wire Productions —Banbury
- £28,000 - £32,000 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
8d
Technical Support Engineer
ACS Hireonline —Northampton
- Up to £40,000 a year
- Remote
- Customer service
- Maintenance
- Continuous improvement
8d
1st Line IT Support Technician
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Free parking
Quick apply
3d
Back End Specialist Launch Team
Ball Corporation —Kettering
- £502,500 - £723,600 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
Quick apply
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Work from home
14d
Information Security Analyst
Bromford Flagship Livewest —Northampton
- £38,700 - £40,000 a year
- Azure
- English
- Continuous improvement
6d
Technical Coordinator
Thames Water Utilites —Banbury
- Up to £47,000 a year
- Full-time
- Communication skills
- Mechanical knowledge
- Annual leave
Technical Specialist – Bioanalysis & Biotransformation
Pharmaron —Rushden
- Weekend availability
- Doctoral degree
- Laboratory experience
- Microsoft Office
14d
Employee Compliance Specialist
Avery Healthcare —Northampton
- £28,000 a year
- Travel
- IT
- Communication skills
Quick apply
4h
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
8d
Territory Sales Manager – Advanced Wound Care & Medical Consumables
Global Health and Safety Ltd —Milton Keynes
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Driving
- Travel
Quick apply
Process Technologist
Puratos —Fringford
- £45,000 - £55,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Clerk of Works
Amplius —Milton Keynes
- £47,656 a year
- Full-time
- Hybrid work
- Travel
- Construction experience
- Communication skills
Technical Sales Engineer / Manager
Aptech (Powder Systems) Ltd. —Market Harborough
- Up to £60,000 a year
- Full-time
- Hybrid work
- Sales
- Programmable logic controllers
- Project management
- Work from home
Quick apply
10d
Technical Support & Calibration Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Microsoft Office
- Communication skills
- Mechanical knowledge
- Free parking
1d
Course Team Leader: Computing
Milton Keynes College —Milton Keynes
- Up to £44,000 a year
- Full-time
- SQL
- JavaScript
- Software development
- Annual leave
- Employee assistance programme
Senior Onboarding HR Analyst
GXO Logistics —Northampton
- Up to £64,800 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
8d

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technical support specialist jobs near harpole, nth

Technical Support Specialist

GN Group -
Bicester

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Job details

Full-time

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support specialist jobs in harpole, nth

Technical Support Specialist

AV Technician

IT Support Analyst 2nd Line

Technical Support Engineer

1st Line IT Support Technician

Back End Specialist Launch Team

ICT Security Analyst

Information Security Analyst

Technical Coordinator

Technical Specialist – Bioanalysis & Biotransformation

Employee Compliance Specialist

Licensing Enforcement Team Leader

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Territory Sales Manager – Advanced Wound Care & Medical Consumables

Process Technologist

Clerk of Works

Technical Sales Engineer / Manager

Technical Support & Calibration Technician (Office-Based)

Course Team Leader: Computing

Senior Onboarding HR Analyst

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