Outreach worker Work, Jobs in Hartlepool, Dur (with Salaries)

Homeless Response Assistant
Cornerstone Supported Housing Counselling Ltd —Hartlepool
- £13.29 an hour
- Part-time
- Customer service
- Microsoft Office
- First Aid Certification
- Employee discount
Quick apply
13d
Care Assistant
Essential Care and Support Ltd —Hartlepool
- £12.71 an hour
- IT
- Communication skills
- Paid training
- Referral programme
Quick apply
Community Wellbeing Worker
Footprints in the Community —Redcar
- £14.58 an hour
- Part-time
- In-person
- Teaching
- Nursing
Quick apply
9d
Community Outreach and Ambulance Support Worker
Supportive —Ferryhill
- From £13.30 an hour
- Part-time
- Driving
- Organisational skills
- In-person
Quick apply
1d
Community Development Worker
Age UK Gateshead —Gateshead
- £12.71 an hour
- Part-time
- Supervising experience
- Travel
- Organisational skills
Quick apply
7d
Senior Support Worker (Nights)
Essential Care and Support Ltd —Hartlepool
- £13.27 an hour
- Night shift
- Paid training
- Referral programme
Quick apply
Support Worker/Outreach Worker
Positive Individual Proactive Support (PIPS) —Loftus
- £15.21 an hour
- Full-time
- No experience needed
- Communication skills
Quick apply
2d
Children & Young Adult care support worker
BMS Care providers limited —Durham
- £16.65 - £21.00 an hour
- Temporary
- Working with children
- In-person
- Care plans
Quick apply
7d
Support Worker
Essential Care and Support Ltd —Murton
- £12.71 an hour
- Weekend availability
- IT
- Communication skills
- Paid training
- Referral programme
Quick apply
14d
Social Worker
Middlesbrough Council —Middlesbrough
- £35,412 - £44,075 a year
- Full-time
- Analysis skills
- Organisational skills
13d
Support and Engagement Worker
Middlesbrough Council —Middlesbrough
- £27,254 - £28,142 a year
- Full-time
- Communication skills
Support Worker - Adult Residential
Swanton Care and Community —Hetton le Hole
- £13.10 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
Volunteer Co-ordinator
Chilton Miners Welfare Trust —Chilton
- £24,796 - £25,185 a year
- Part-time
- Supervising experience
- Project management
- In-person
Quick apply
Support Worker – QA Road
Education and Services for People with Autism —Sunderland
- £12.85 an hour
- Part-time
- Communication skills
- Annual leave
- Sick pay
6d
Bank Support Worker - Adult Residential
Swanton Care and Community —Sunderland
- £12.60 - £13.10 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Outbound Bookings Advisor (Bank) - Customer Experience
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
5d
Sessional Support Worker Durham
Changing Lives —Chester-le-Street
- £14.24 an hour
- Annual leave
Speech and Language Therapist Band 5-6 Developmental Post
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £32,073 - £48,117 a year
- Full-time
14d
Support Worker
Highlea Care Ltd —Shildon
- £12.71 an hour
- Communication skills
- Paid training
- Referral programme
Quick apply
9d
Female Support Worker (Driver)
Creative Support —Darlington
- £12.85 an hour
- Weekend availability
- Communication skills
- Annual leave

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Homeless Response Assistant

Cornerstone Supported Housing Counselling Ltd
Hartlepool

Quick apply

Job details

Part-time
£13.29 an hour
13 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Microsoft Office
First Aid Certification
Organisational skills
IT
Communication skills

Full job description

***Only applications emailed to [email protected] with a covering letter clearly stating the role you are applying for will be considered***

Closing Date: 22nd July 2026

Position Title: Homeless Response Assistant

Location: Hartlepool

Hours: 20 hours per week

Salary: (£13.29ph)

Job Summary:

The Homeless Response Assistant will support the delivery of Cornerstone’s Homeless Response Service, assisting individuals experiencing homelessness, rough sleeping and housing crisis.

The role will involve supporting outreach activities, emergency accommodation provision, community hub services, practical support, administration and homelessness prevention activities. The postholder will work flexibly across the service to support the Homeless Response Lead and wider team in delivering effective, person-centred support.

This is an assistant role and the successful candidate will work under the direction of the Homeless Response Lead and senior management team.

Key Responsibilities

Outreach & Rough Sleeper Support

Assist with planned outreach sessions across Hartlepool and surrounding areas.
Support the identification and engagement of individuals who are rough sleeping or at risk of rough sleeping.
Assist with rough sleeper verification and welfare checks.
Provide practical assistance, information and signposting during outreach sessions.
Support individuals to access emergency accommodation and relevant support services.
Accurately record outreach activity and outcomes.
Work alongside colleagues and partner agencies to support vulnerable individuals into accommodation and support services.

Flexible Outreach Response

Participate in early morning and evening outreach sessions as required.
Support responses to rough sleeper alerts received through StreetLink, local authorities, partner agencies and members of the public.
Work flexibly to assist with ad hoc outreach activity and welfare concerns.
Assist with emergency welfare visits and interventions when required.
Be willing to adjust working hours to meet the needs of the service and individuals requiring support.
Participate in outreach activity during weekends and bank holidays where required.
Assist with severe weather emergency responses and emergency accommodation placements when operationally necessary.

Emergency Accommodation Support

Assist with the operation of First Steps emergency accommodation.
Prepare rooms for new admissions and ensure accommodation is ready for occupation.
Carry out room checks and welfare visits.
Report repairs, health and safety concerns and safeguarding issues promptly.
Support service users to understand occupancy agreements and house rules.
Assist with maintaining safe and suitable accommodation standards.

Community hub Support

Support the daily operation of the Community Hub and drop-in services.
Assist with food provision, clothing distribution, laundry facilities, showers and donations.
Welcome visitors and service users in a professional and supportive manner.
Assist with community engagement activities, awareness campaigns and events.
Help maintain a clean, safe and welcoming environment.

Practical Support

Assist service users to attend appointments where appropriate.
Support individuals to access healthcare, benefits, housing and other support services.
Assist with the collection, delivery and distribution of donations.
Support furniture deliveries, collections and practical tasks where required.
Assist with transporting supplies and resources between services and properties.

Administration & Record Keeping

Maintain accurate records using organisational systems.
Complete support notes, welfare records and activity records within required timescales.
Assist with data collection, monitoring information and service reports.
Maintain confidentiality and comply with GDPR requirements.
Support general administrative tasks as required.

Safeguarding & Health and Safety

Identify and report safeguarding concerns immediately.
Follow safeguarding policies and procedures at all times.
Report accidents, incidents and near misses promptly.
Comply with organisational health & safety requirements.
Promote the wellbeing and safety of service users, staff, volunteers and visitors.

Team Support

Work positively as part of the Homeless Response Team.
Support volunteers, students and placement workers where required.
Attend supervision, team meetings and training sessions.
Undertake any other reasonable duties appropriate to the role.

Person Specification

Essential

Experience working with the public, customers, service users or vulnerable individuals.
Good communication and interpersonal skills.
Ability to build positive professional relationships.
Good organisational skills and attention to detail.
Ability to work effectively as part of a team.
Basic IT skills including email, Microsoft Office and electronic record keeping.
Full UK Driving Licence.
Access to a vehicle for work purposes.
Willingness to work flexibly to meet service needs.
Ability to work early mornings and evenings when required.

Desirable

Experience within homelessness, housing, support services, customer service, retail, care or community services.
Knowledge of homelessness and rough sleeping issues.
Experience of outreach or community-based work.
Experience working with volunteers.
Safeguarding training.
First Aid qualification.

Additional Requirements

Enhanced DBS check.
Full UK Driving Licence and access to a vehicle insured for business use.
Ability to work flexibly, including early mornings, evenings, weekends and occasional bank holidays.
Willingness to respond to ad hoc outreach alerts and emergency welfare concerns where operationally required.
Ability to travel across Hartlepool, County Durham and surrounding areas.
Commitment to Cornerstone’s values and person-centred approach.
Commitment to equality, diversity and inclusion.

Job Type: Part-time

Pay: £13.29 per hour

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

outreach worker jobs in hartlepool, dur

Homeless Response Assistant

Care Assistant

Community Wellbeing Worker

Community Outreach and Ambulance Support Worker

Community Development Worker

Senior Support Worker (Nights)

Support Worker/Outreach Worker

Children & Young Adult care support worker

Support Worker

Social Worker

Support and Engagement Worker

Support Worker - Adult Residential

Volunteer Co-ordinator

Support Worker – QA Road

Bank Support Worker - Adult Residential

Outbound Bookings Advisor (Bank) - Customer Experience

Sessional Support Worker Durham

Speech and Language Therapist Band 5-6 Developmental Post

Support Worker

Female Support Worker (Driver)

I want to receive the latest job alerts for outreach worker in hartlepool, dur

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