Finance Work, Jobs in Hartlepool, Eng (with Salaries)

Service Desk Analyst
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Finance/Treasury Assistant
SeAH Wind —Middlesbrough
- £27,000 a year
- Continuous improvement
- Accounting
- Communication skills
- Annual leave
- Life insurance
Accounts Clerk
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £25,760 - £27,476 a year
- Full-time
- Computer literacy
- Travel
- Accounting
9d
Finance Manager
Cleveland Fire Brigade —Hartlepool
- £39,862 - £49,282 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Admin Assistant – Finance/HR
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Oracle
- Management
- Human resources
- Annual leave
8d
Accounts Assistant (Maternity Cover)
Cleveland Cable Co Ltd —Middlesbrough
- Temporary
- In-person
- Communication skills
- Free parking
Quick apply
Finance Analyst
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Stokesley
- £32,073 - £39,043 a year
- Full-time
- Continuous improvement
- Accounting
12d
Engagement Business Advisor, Senior Associate - Finance
EY —Cleveland
- £64,200 - £132,300 a year
- Hybrid work
- CRM software
- Bachelor's degree
- Accounting
- Annual leave
Finance Manager - UK Office - Part Time
Paul Gough Media —Hartlepool
- £40,000 - £50,000 a year
- Part-time
- QuickBooks
- Budgeting
- In-person
Quick apply
Finance Officer
Groundwork Services (Durham) Ltd —Durham
- £26,000 - £34,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
12d
Change, Configuration & Release Analyst
NECSWS —Hartlepool
- Full-time
- Continuous improvement
- Annual leave
Quick apply
1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Finance Assistant
Joslin Rhodes Lifestyle Financial Planning Limited —Stockton-on-Tees
- £26,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Life insurance
Quick apply
Finance Administrator
FlooringSuperstore.com —Bishop Auckland
- £25,000 - £27,000 a year
- Part-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
3d
Finance Assistant
KCR —Sunderland
- £23,000 - £24,000 a year
- Full-time
- Computer literacy
- Computer skills
- Accounting
Quick apply
Accounts/Payroll Administrator
Affordable Waste Management Ltd —Gateshead
- £30,000 a year
- Full-time
- Writing skills
- Accounting
- Data entry
- Free parking
Quick apply
9d
Financial Controller
Lionweld Kennedy Group —Middlesbrough
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Trust and Grant Funding Officer
Alice House Hospice —Hartlepool
- £14.27 an hour
- Part-time
- Hybrid work
- Computer literacy
- Research
- Hospice
Quick apply
12d
Financial Administrator (Darlington)
Perspective Financial Group —Darlington
- Monday to Friday
- Computer skills
- Communication skills
- Referral programme
Financial Services Administrator
North Wealth Management —South Tyneside
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
8d

I want to receive the latest job alerts for finance in hartlepool, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

finance jobs near hartlepool, eng

Service Desk Analyst

NECSWS -
Hartlepool

Quick apply

Job details

Full-time
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Customer service call handling
Incident queue management
IT service management
Incident documentation
Microsoft Office Suite
Service restoration
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Data collection
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

The NEC Software Solutions Central Service Desk Team are seeking the services of a Service Desk Analysts to provide direct first-line level 1 service desk support to numerous internal and external accounts.

The Service Desk Analyst will work with a team of other Service Desk Analysts, under the general supervision of a Service Desk Team Lead. The service desk provides a single point of contact for IT related issues to customers, internal & external IT support groups and provides first time resolutions where available. The main responsibilities of a Service Desk Analysts are:

To recognise the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs
To manage the customer mailboxes and ensure timely logging of emails in ITSM Tool.
To accurately log all relevant incident/service requests and request for change details in accordance with service specific documented procedures.
To allocate categorisation and prioritisation levels in accordance with customer contractual requirements
To provide first line investigation and diagnosis where applicable ensuring that IT issues & faults are reported to the appropriate teams and are resolved in the shortest possible time, meeting the organisations service level targets, and minimising the disruption to critical systems.
Resolve basic hardware / software problems.
To collect and record accurate information (use Quick Solutions where in place) to aid the second line team to progress any calls transferred to their Group
To resolve those incidents/service requests classified as First-Line-Fix, i.e. password resets and account reactivations/deactivations etc
To keep users informed of progress (especially post SLA breach)
To accurately close (using closure codes), all resolved incidents, requests and other calls in a timely manner, especially at month end
To reflect on customer feedback through customer call closure surveys
To contribute to team meetings
To undertake all required training for the role
To provide IT support & preventative maintenance for all contracts.
To ensure comprehensive documentation of procedures are maintained, and to ensure that system documentation and support process is regularly reviewed.

Qualifications

You must have

1st line experience in proving IT service for users in the following:
Demonstrate excellent customer service and influencing skills across various mediums.
Knowledge of using microsoft office suite (i.e. Outlook / Excel )
Flexibility in approach
Self Motivated
Ability to make decisions and take ownership
Strong communication skills
Excellent attention to detail
Ability to follow instructions
Experience of working in a first line role and an understanding of ITIL is desirable but not required.

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/ sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A fantastic selection of flexible benefits to suit your individual needs
We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Quick apply

Refine Your Search

finance jobs in hartlepool, eng

Service Desk Analyst

Finance/Treasury Assistant

Accounts Clerk

Finance Manager

Admin Assistant – Finance/HR

Accounts Assistant (Maternity Cover)

Finance Analyst

Engagement Business Advisor, Senior Associate - Finance

Finance Manager - UK Office - Part Time

Finance Officer

Change, Configuration & Release Analyst

1st/2nd Line IT Support Analyst

Finance Assistant

Finance Administrator

Finance Assistant

Accounts/Payroll Administrator

Financial Controller

Trust and Grant Funding Officer

Financial Administrator (Darlington)

Financial Services Administrator

I want to receive the latest job alerts for finance in hartlepool, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected