Team leader

Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
10d
Team Leader
Home Bargains —Ledbury
- £32,032 a year
- Customer service
- Supervising experience
- Team management
- Store discount
- Annual leave
Quick apply
Membership & Insurance Operations Lead
BABTAC Ltd —Gloucester
- From £30,000 a year
- Part-time
- CRM software
- Microsoft Office
- Business development
- Annual leave
- Sick pay
Quick apply
7d
Information Governance Consultant (Lead Auditor)
Assure Technical —Malvern
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
14d
Aftersales Team Leader
Marquis Leisure —Tewkesbury
- From £30,000 a year
- Full-time
- Customer service
- English
- Supervising experience
- Free parking
Quick apply
8d
Designated Safeguarding Lead Officer
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Barton and Tredworth
- From £38,220 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
- Flexitime
- Sick pay
Quick apply
7d
Team Leader
Card Factory —Hereford
- £13 an hour
- Customer service
- Leadership
Team Leader
Gloucester Services —Gloucester
- £14.45 an hour
- Full-time
- Customer service
- Team management
- Training & development
Production Team Leader - Assembly
Safran —Gloucester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
Team Leader - Democratic & Electoral Services (Maternity Cover)
Gloucestershire County Council —Gloucester
- £41,771 - £46,142 a year
- English
- Team management
- IT
- Annual leave
- Employee assistance programme
Individual Placement Support (IPS) Team Leader
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
- Team management
- Leadership
Team Leader
OurCoop —Drybrook
- £14.20 an hour
- Weekend availability
- Supervising experience
- Annual leave
- Employee discount
Quick apply
12d
Mental Health Team Leader Nights
Queensbridge Care Ltd —Cheltenham
- £15 - £17 an hour
- Full-time
- Supervising experience
- Mentoring
- Training & development
- Free parking
- Paid training
Quick apply
Service Lead
Principle Care —Hereford
- £30,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
Quick apply
Service Lead - Customer Experience
EDF Energy —Gloucester
- From £50,000 a year
- Travel
4d
The Forest High School Alternative Provision Lead
SGS Academy Trust —Cinderford
- £25,221 a year
- Experience working with children
- Leadership
- School
- Free parking
9d
Team Leader
Costa Limited —Gloucester
- £13.75 - £14.75 an hour
- Full-time
- Fast casual restaurant
- Communication skills
- Employee discount
10d
Stock and Delivery Team Leader
Dunelm —Gloucester
- £13.85 - £14.41 an hour
- Overtime
- Customer service
- Training & development
14h
Accounts Payable Team Leader
Safran —Gloucester
- Full-time
- Microsoft Word
- Analysis skills
- Team management
1d
Business Analyst - Team Leader
Northrop Grumman —Cheltenham
- £77,000 - £110,000 a year
- Bachelor's degree
- Team management
- Travel

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team leader – jobs near hartpury, gls

Customer Service Team Leader

HR Star
Cheltenham

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
10 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Inbound customer enquiry call handling
Mentoring junior staff
ERP software
Supervising experience
Team management
Relationship management
Customer support
Professional development mentoring
Customer interaction
Sales and customer service experience
Leadership
Communication skills

Full job description

Internal Sales Team Leader

Location: Hazleton, Cheltenham

Salary: Up to £35,000

Hours: Full-time 8am - 4pm

Are you an experienced internal sales or Customer Service professional who enjoys being hands-on while also supporting and developing others?

We’re looking for an Internal Sales Team Leader to join our client’s team in Cheltenham. This is an exciting opportunity for someone who combines strong customer service and commercial sales skills with the confidence to take day-to-day responsibility for a small internal sales function.

You’ll manage inbound sales activity, handle customer enquiries, quotations and orders, while providing leadership and support to a Sales Administrator.

The Role

Reporting to the Sales Manager, you’ll play a key role in ensuring customers receive a responsive, accurate and commercially focused service from initial enquiry through to delivery.

Your responsibilities will include:

Managing the sales inbox and responding to inbound customer enquiries by telephone and email.
Understanding customer requirements and identifying appropriate solutions.
Preparing accurate quotations and proactively following up opportunities.
Processing and progressing customer orders, ensuring accuracy and clear communication.
Building strong customer relationships to encourage repeat business and retention.
Identifying additional sales opportunities and referring appropriate leads to the external sales team.
Maintaining accurate CRM and sales records.
Monitoring open orders and proactively identifying potential delays or issues.
Working closely with Operations, Production, Warehouse and Finance to ensure effective order fulfilment.
Providing day-to-day leadership and support to the Sales Administrator.
Allocating and prioritising workloads and ensuring enquiries are handled effectively.
Holding regular one-to-ones and supporting performance and development.
Coaching and supporting the Sales Administrator with more complex enquiries.
Identifying opportunities to improve internal sales processes and customer experience.
Providing sales activity and performance information to the Sales Manager.

About You

We’re looking for someone who has previous experience in internal sales, sales support or a commercially focused customer service environment, ideally with experience supervising or developing another team member.

You’ll be confident managing your own customer workload while providing direction and support to others.

Ideally, you’ll have:

Experience managing customer enquiries, quotations and orders.
Strong commercial awareness and an understanding of the sales process.
Experience using CRM and ERP systems.
Excellent communication and customer service skills.
Strong organisation and attention to detail.
The ability to manage competing priorities and work at pace.
Previous experience in manufacturing, engineering, construction equipment or another technical product environment would be advantageous.

Why Join?

This is a fantastic opportunity to take the next step in your sales career, combining hands-on customer-facing sales with team leadership and process improvement.

Due to location you are required to have your own vehicle and licence.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have customer service and or sales experience in commercial environment
Do you have licence and own vehicle

Work Location: In person

Quick apply

Refine Your Search

team leader – jobs in hartpury, gls

Customer Service Team Leader

Membership & Insurance Operations Lead

Information Governance Consultant (Lead Auditor)

Aftersales Team Leader

Designated Safeguarding Lead Officer

Team Leader

Team Leader

Production Team Leader - Assembly

Team Leader - Democratic & Electoral Services (Maternity Cover)

Individual Placement Support (IPS) Team Leader

Team Leader

Mental Health Team Leader Nights

Service Lead

Service Lead - Customer Experience

The Forest High School Alternative Provision Lead

Team Leader

Stock and Delivery Team Leader

Accounts Payable Team Leader

Business Analyst - Team Leader

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