Head of customer service Work, Jobs in Hassocks, Wsx (with Salaries)

Compliance Manager
Bet Tom Ltd —Uckfield
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Supervising experience
Quick apply
9d
Property Services Panel Manager
Estatesearch Ltd —Burgess Hill
- £45,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Health & wellbeing programme
- Work from home
Quick apply
4d
Head Chef
David Lloyd Clubs —Hassocks
- £17.50 an hour
- Employee discount
8d
Assistant Operations Manager
Ben's Gutters Commercial Ltd —Forest Row
- £29,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
13d
Visiting Estate Manager
ELM Group —Royal Tunbridge Wells
- £12,355 a year
- Part-time
- Customer service
- Maintenance
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
Deputy Manager - Brighton
Whittard of Chelsea —Brighton
- Full-time
- Leadership
- Store discount
- Employee discount
Quick apply
Trainee Telecoms Support Engineer
MCL Telecom Ltd —Burgess Hill
- From £22,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
3d
Customer Service Team Leader
William Hill —Burgess Hill
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Bar Supervisor
East Sussex National —Uckfield
- £25,736.89 a year
- Weekend availability
- Bar
- Sales
- English
- Free parking
- Store discount
Quick apply
Group Head of Data Protection
1st Central —Haywards Heath
- From £100,000 a year
- Analysis skills
- Project management
- No degree
Technical Manager
Roche —Burgess Hill
- Full-time
- Google Suite
- Microsoft Office
- In-person
10d
Service Support Officer
East Sussex County Council —Lewes
- Management
- Customer service
- Project management
5d
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Team Leader
HF Holidays —Storrington
- £13.21 an hour
- Weekend availability
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
6d
Department Manager - Ladies Fashion - Full Time
Hoopers Department Store —Royal Tunbridge Wells
- From £27,000 a year
- Full-time
- Merchandising
- Organisational skills
- In-person
Quick apply
Guest Experience Assistant Manager
PGL Travel —Hailsham
- £33,401 a year
- Microsoft Outlook
- First Aid Certification
- Leadership
- Annual leave
- Employee assistance programme
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply
Head of Transport Policy and Projects
Brighton & Hove City Council —Hove
- £68,949 - £75,505 a year
- Full-time
- Presentation skills
- Contracts
- AI
- Employee assistance programme
- Employee discount
11d
Chefs
Everyman Media —Horsham
- £12.37 - £13.77 an hour
- Full-time
- Kitchen experience
- Employee assistance programme
- Employee discount
Quick apply

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Compliance Manager

Bet Tom Ltd
Uckfield

Quick apply

Job details

Full-time
From £35,000 a year
9 days ago

Qualifications

Microsoft Excel
Analysis skills
Supervising experience
Organisational skills
Financial services
Leadership
Communication skills
Time management

Full job description

Compliance Manager (Office-Based – Uckfield, East Sussex)
Location: Uckfield, East Sussex
Job Type: Full-time
Pay: From £35,000 per annum, with scope for a higher starting salary based on experience and suitability.
Work Location: Primarily in-person, with potential for hybrid working

About Us

BetTOM is a family-run business operating in the dynamic and fast-paced gaming sector. We are looking for a motivated and people-focused Compliance Manager to supervise and support our Compliance Team based in our Uckfield office.

This is an excellent opportunity for someone with strong leadership skills who enjoys developing people, maintaining high standards and supporting the day-to-day operation of a busy compliance department. Previous experience within the gambling industry is advantageous but not essential, as full training will be provided.

About the Role

As Compliance Manager, you will oversee the day-to-day activities of the Compliance Team, ensuring customer reviews are completed accurately, consistently and in line with company procedures.

Working alongside the Chief Compliance Officer, Head of AML and Head of Safer Gambling, you will support the day-to-day operation of the Compliance Team, monitor performance, develop team members and help ensure compliance processes are delivered to a consistently high standard.

You will coach and support Compliance Officers, monitor workloads, conduct quality assurance reviews and help create a positive, collaborative working environment. You will also assist with more complex customer reviews and escalations, contribute to continuous improvement initiatives and play a key role in maintaining an effective and high-performing compliance function.

Key Responsibilities

Supervise the day-to-day performance of the Compliance Team.
Coach, mentor and support Compliance Officers.
Monitor workloads and allocate tasks to ensure deadlines are met.
Conduct quality assurance reviews and provide constructive feedback.
Assist with more complex customer reviews and escalations where required.
Support the implementation and ongoing improvement of compliance procedures.
Identify training and development opportunities within the team.
Produce reports and management information.
Promote a culture of accuracy, accountability and continuous improvement.
Work closely with the Head of Compliance to support departmental objectives.

What We're Looking For

The ideal candidate will have:

Previous experience supervising, managing or leading a team.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
A proactive approach to problem solving and continuous improvement.
Excellent attention to detail.
The ability to make balanced and confident decisions.
Strong analytical skills.
A collaborative and supportive leadership style.

Desirable

Previous experience within the gambling industry.
Experience working in compliance, risk, fraud, financial services or another regulated environment.
Knowledge of anti-money laundering, customer due diligence or safer gambling principles.
Proficiency in Microsoft Excel.

Requirements

Ability to reliably commute to or relocate to Uckfield, East Sussex.
Must have the right to work in the UK (Visa sponsorship is not available).

Working Hours

Full-time position.
Rotating schedule covering office hours from 8:00am to 6:00pm.
Coverage across 7 days per week.

Compensation & Benefits

Competitive salary dependent on experience.
Performance-based incentives.
Opportunities for career progression.
Full training and ongoing professional development.
Supportive and collaborative working environment.
Potential for hybrid working following successful completion of probation.

Additional Information

This is primarily an office-based role with potential for hybrid working.
Candidates must be UK-based and authorised to work in the United Kingdom.
Please note: we are unable to provide visa sponsorship.

Interested in joining us?

If you're a motivated leader looking to develop a team and build your career within a growing business, we'd love to hear from you. Whether you're already working in compliance or have supervisory experience in another industry, we encourage you to apply.

Job Type: Full-time

Pay: From £35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in hassocks, wsx

Compliance Manager

Property Services Panel Manager

Head Chef

Assistant Operations Manager

Visiting Estate Manager

Deputy Manager - Brighton

Trainee Telecoms Support Engineer

Customer Service Team Leader

Events Coordinator

Bar Supervisor

Group Head of Data Protection

Technical Manager

Service Support Officer

Data Enrichment Manager

Team Leader

Department Manager - Ladies Fashion - Full Time

Guest Experience Assistant Manager

Director of People & Culture

Head of Transport Policy and Projects

Chefs

I want to receive the latest job alerts for head of customer service in hassocks, wsx

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