Head of school Work, Jobs in Hatfield, Hrt (with Salaries)

Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
5d
SCHOOL BUSINESS MANAGER & EXECUTIVE ASSISTANT TO THE HEAD OF PROVISION
Solid Steps —London
- £46,365 - £52,741 a year
- Full-time
- Hybrid work
- Administrative experience
- Project management
- Human resources
- Free parking
- Annual leave
Quick apply
3d
Head of People
Football Beyond Borders —London
- £42,282 - £49,328 a year
- Full-time
- Hybrid work
- Leadership
- School
- Annual leave
- Employee assistance programme
PA to Head (Maternity Cover)
The Mill Hill School Foundation —Hemel Hempstead
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
Quick apply
14d
Children's Charity Head of Operations
Play Adventures and Community Enrichment (PACE) —Camden Town
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Working with children
- Human resources
- Employee discount
- Bereavement leave
Quick apply
5d
Head of Year 7 and Transition (Non-Teaching)
Ark Schools —London
- £38,065 - £44,231 a year
- School
- Teaching
- Employee assistance programme
- Life insurance
3d
Head of Year
Harris Federation —London
- £36,036 - £42,771 a year
- Full-time
- First Aid Certification
- Mentoring
- School
12d
Head of Year
TKAT (The Kemnal Academies Trust) —Waltham Abbey
- Full-time
- English
- Leadership
- School
13d
Head of People and Culture
Treehouse Nursery School —Epping
- Part-time
- Management
- Leadership
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
Deputy Head of HR
Avanti Schools Trust —Stanmore
- £50,067 - £61,547 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- No degree
3d
Head of Climate Change & Sustainability
Lambeth Council —London
- £73,266 - £78,090 a year
- Full-time
- Leadership
3d
Head of Year (non-teaching)
Samuel Whitbread Academy —Shefford
- £35,412 - £38,220 a year
- Call to connect
- School
- Teaching
12d
Head of Year
King Harold Business & Enterprise Academy —Waltham Abbey
- £42,908 - £61,000 a year
- Full-time
- English
- Leadership
- School
13d
Head Student Recruitment and Admissions
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- School
- Annual leave
- Employee assistance programme
14d
Head of Department
University of East London —London
- £73,705 - £92,190 a year
- Hybrid work
- Doctoral degree
- Master's degree
- University
- Employee discount
Head of Community Delivery
AllChild —West London
- £50,000 a year
- Full-time
4d
Attendance Officer
Harrow Council —Harrow
- £39,846 - £41,712 a year
- Presentation skills
- School
Teaching and Learning Officer (South London School) - Alternative Provision
The Complete Works Ltd. —London
- From £35,800 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Store discount
- Employee discount
Quick apply
8d
HR Officer
The Complete Works Ltd. —London
- From £35,800 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Sick pay
Quick apply
3d
Reader/Professor - Head of Executive Education
Brunel University —London
- £74,075 - £79,836 a year
- Full-time
- Hybrid work
- Business development
- University
- Annual leave
12d

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Head of Customer Experience

Curriculum Solutions
London

Quick apply

Job details

Part-time | Fixed term contract
£150 - £180 a day
5 days ago

Benefits

Work from home

Qualifications

CRM software
Management
English
Supervising experience
Account management

Full job description

Job Summary
Curriculum Solutions is building an AI-powered platform for secondary schools, bringing curriculum, staffing and financial data together in one place. We are at an early and exciting stage, with schools about to begin testing our platform ahead of our full launch in January 2027.

The Head of Customer Experience is our first dedicated customer hire. You will be the warm, trusted point of contact for every school we work with, building the relationships that carry our beta schools through to becoming paid Founder Schools, and shaping how we look after every school we work with as we grow.

When you join us at the end of August, approximately 10 schools will already be in active beta testing — including a number of international schools who are engaged from the outset. Over your contract, you will grow that cohort to 40 schools by November 2026 and convert at least 75% of them into paid Founder Schools ahead of our January 2027 launch.

Reporting Line and Team

Reports to: Jessica Barnecutt, Founder, Curriculum Solutions

Direct reports: None at this stage

Key Responsibilities

School Relationships

Build and manage warm, trusted relationships with our beta testing schools. You will be their primary point of contact throughout the testing period, making sure every school feels supported, heard and genuinely valued.

Growing the Cohort

Work alongside the founder to grow our testing cohort from 10 to 40 schools by November 2026. You will support outreach, follow up on warm leads and help bring new schools into the beta programme.

Feedback and Check-ins

Run structured check-ins and feedback sessions with schools throughout the beta period. You will synthesise what you hear and feed insight directly to the development team, ensuring the product continues to refl ect what schools actually need.

Trial to Founder Schools

Guide trialling schools into our Founder Schools programme. You will communicate the value and the commercial terms of the programme directly to schools, with a target of converting at least 75% of the testing cohort into paid Founder Schools ahead of our January 2027 launch.

Marketing and Stories

Contribute to case studies, peer-led events and school communications. You will help to tell the story of the schools we work with and build the community around the platform.

CX Strategy

Work closely with the founder to refine our customer experience strategy as the business grows. As our first CX hire, you will have real influence over how we look after schools at every stage of their journey with us.

Subscription and Payment Tracking

As schools move into the Founder Schools programme, you will keep track of subscriptions and invoicing, maintaining a clear revenue tracker and flagging any outstanding payments to the founder. Clean record-keeping from the outset sets the business up well as we grow.

Your First 90 Days

Your immediate focus will be on: building trusted relationships with our beta schools and making sure every one of them is getting genuine value from the platform; nurturing the warm leads we have whilst generating new leads, to go from 10 to 40 schools.

In practice, this means your first month will be primarily relationship management and product feedback, getting to know each school, understanding what is working, and making sure their experience is smooth from the outset.

Person Specification

Essential

● Experience: 3 to 5 years in customer success, account management, or a schools-facing role.

● CRM experience: Confident working in a CRM. Experience setting one up or migrating to a new system is a strong advantage, as we are building our CRM infrastructure from scratch.

● Relationship builder: You build trust quickly, communicate clearly, and keep relationships strong over time.

● Organised and proactive: You manage your pipeline, follow up consistently, and never let things slip through the cracks.

● Mission-driven: You are energised by joining a startup at the ground level. You do not need to come from education, but you care about it.

● Commercially confident: You are comfortable communicating the value and terms of a commercial offer directly to schools.

● At home in ambiguity: You are comfortable in an early-stage environment where processes are still being built.

Desirable

● Experience working in or with secondary schools.

● Experience in a startup or early-stage business.

● Comfortable using AI tools to build efficient workflows, for example using tools such as Zapier, Make or similar to automate routine tasks.

Other Requirements

● An enhanced DBS check will be required prior to or on appointment.

Terms and Conditions

Day rate: £150–£180 per day (outside IR35). Final rate depends on experience.

Contract: An initial three-month contract, starting end of August 2026, with genuine potential to extend or become permanent.

Days: Minimum 12 days per month, maximum 20 days per month without prior agreement. This is a flexible, outcome-based engagement — well-suited to candidates who need genuine day-to-day flexibility, including those with caring responsibilities.

Location: Remote-first, with occasional travel to schools (expenses reimbursed for travel).

Bonus: A two-part performance bonus is available.

Part 1 — paid at contract end: £500 if 30 schools are actively engaged in beta testing; £1,000 if 40 schools are actively engaged.

Part 2 — deferred, paid January 2027: Up to £1,500 if 75% of the school cohort converts to paid Founder Schools at launch.

Notice period: 2 weeks on either side.

How to Apply

Send your CV and a covering letter (of not more than one page) to [email protected]

Pay: £150.00-£180.00 per day

Benefits:

Work from home

Experience:

start up: 2 years (preferred)

Work Location: Remote

Quick apply

Refine Your Search

head of school jobs in hatfield, hrt

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