Customer experience manager Work, Jobs in Hatfield Heath, Ess (with Salaries)

Product Manager, Business Technology
Anthropic —London
- £190,000 - £240,000 a year
- Hybrid work
- Bachelor's degree
- Product management
- AI
- Flexible schedule
7d
Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Supervising experience
- Organisational skills
- Phone etiquette
- Free parking
- Employee discount
Quick apply
14d
Assistant Store Manager
Aldi —Bishop's Stortford
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme
Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
10d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
10d
Customer Service Manager
LBS Distribution Ltd —Hoddesdon
- £32,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
Quick apply
1d
Works Manager
Acrow Galvanizing Ltd , part of Wedge Group —Haverhill
- £40,000 - £45,000 a year
- 8 hour shift
- Continuous improvement
- Team management
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
Assistant Manager (Front of House) - Stansted Airport
Pret A Manger —Stansted
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Assistant Contract Manager
Apcoa —Buntingford
- £36,000 a year
- Full-time
- Presentation skills
- Recruiting
- Contracts
- Annual leave
Quick apply
Technical Services Manager
JMC Aviation —Stansted
- Monday to Friday
- Management
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
Quick apply
Shift Manager
Greggs —Bishop's Stortford
- £14 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Digital Sales Manager
Saxton 4x4 —Chelmsford
- From £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
Amazon Brand Manager - UK & European Markets (London Based)
Atlantic Access Ltd —Archway Station
- £37,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Analytics
Quick apply
Assistant Store Manager
Mountain Warehouse —Bishop's Stortford
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
8d
General Manager
TeamSport —Harlow
- Weekend availability
- Recruiting
- Training & development
- Leadership
Quality Systems Coordinator (Manufacturing)
HL Display —Harlow
- £32,000 - £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Supervisor (Fixed Term Contract)
Capital (Hair & Beauty) Ltd. —Hoddesdon
- From £21,000 a year
- Temporary
- Customer service
- Supervising experience
- Team management
- Free parking
- Store discount
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Junior Bid Writer
Sureserve —London
- £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Product Manager, Business Technology

Anthropic -
London

Apply Now

Job details

£190,000 - £240,000 a year
7 days ago

Benefits

UK visa sponsorship
Flexible schedule

Qualifications

Stakeholder collaboration
Internal department liaison
Change management
Bachelor's degree
Product development
Product management
Change leadership
Multidisciplinary collaboration
Technical roadmaps
Business requirements
Technical product management experience
AI
Communication skills

Full job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As a Product Manager for Business Technology, you will own internal products that shape how Anthropic works with Claude. You will embed with internal customer teams such as Legal, IT, GTM, Product, Finance, and Security to understand how they work, find where Claude can remove friction, and ship software and automation that changes their outcomes. This role requires strong product judgment, comfort with technical systems, and the ability to turn messy internal needs into clear priorities.

You will work closely with engineering, IT, IT Engineering, Security, and the teams you serve. You will own outcomes, not features. Adoption and measured business impact are how your work is judged.

Core responsibilities

Internal product ownership

Own the roadmap for Claude-powered internal products and automation across one or more customer functions.
Run intake and prioritization so that the highest-impact problems get built first and the rest get a clear answer.
Write crisp problem statements and requirements that engineers can act on without rework.
Ship iteratively, gather feedback from the people using the product, and keep improving it after launch.

Adoption and business impact

Co-develop adoption roadmaps with internal customer teams and hold both sides to them.
Define success metrics before work starts and report adoption and business impact on a regular cadence.
Treat change management as part of the product. Plan rollout, training, and support so that what you ship gets used.
Kill or rework products that are not earning their keep.

Cross-functional partnership

Build trusted relationships with leaders in the functions you serve and translate their needs into product priorities.
Partner with IT, IT Engineering, and Security on access, data handling, and governance so that internal Claude usage follows internal policy.
Coordinate with Legal and Finance on the requirements that apply to your products.
Communicate plans, progress, and tradeoffs clearly to the teams and leaders you work with.

Technical leadership

Understand how Claude, internal systems, and integrations fit together well enough to make sound scoping and sequencing calls.
Partner with engineering on architecture choices that keep internal products maintainable and secure.
Stay current on Claude capabilities and bring new ones to internal teams where they fit.

Qualifications

Required

You have deep product management experience, including ownership of products used by internal teams.
You have shipped products that measurably changed how a team or function works.
You have partnered with engineering, IT, and security teams on technical products.
You communicate clearly in writing and in person. You can explain a tradeoff to an executive and a requirement to an engineer.
You are comfortable operating with ambiguity and setting priorities across competing requests.

Nice to have

You have built with LLMs or agent tooling.
You have worked on IT, internal tools, or business systems products.
You have led change management or rolled out new tools across an organization.
You know security and data-handling practices for internal systems.

Deadline to apply: None. Applications will be received on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

£190,000 - £240,000 GBP

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Apply Now

Refine Your Search

customer experience manager jobs in hatfield heath, ess

Product Manager, Business Technology

Assistant Spa Manager

Assistant Store Manager

Customer Enquiries Services Manager

Customer Experience and Operations Manager

Customer Service Manager

Works Manager

Assistant Manager (Front of House) - Stansted Airport

Assistant Contract Manager

Technical Services Manager

JUNIOR SALES CONSULTANT

Shift Manager

Digital Sales Manager

Amazon Brand Manager - UK & European Markets (London Based)

Assistant Store Manager

General Manager

Quality Systems Coordinator (Manufacturing)

Supervisor (Fixed Term Contract)

Partnerships Development & Account Executive

Junior Bid Writer

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