Service coordinator Work, Jobs in Hatfield Heath, Ess (with Salaries)

Service Sales Coordinator
Packaged Pump Systems —Bishop's Stortford
- £27,000 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Data Coordinator (London, Entry-Level)
Medpace, Inc. —London
- Full-time
- Microsoft Word
- English
- Bachelor's degree
- Annual leave
- Work from home
Operations Coordinator
Planteria Group —Bishop's Stortford
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
2d
Training Coordinator
M Group —Whittlesford
- Microsoft Office
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
8d
Client Services Co-ordinator OOH
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- Hospital
- Front desk
Transport Coordinator
The Delta Group —Bishop's Stortford
- Customer service
- Computer literacy
- Forklift
Quick apply
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Google Suite
- Computer literacy
- Human resources
Hospitality Co Ordinator
Sodexo —Stevenage
- £14 an hour
- Full-time
- Microsoft Word
- Organisational skills
- Guest services
- Free parking
Quick apply
6d
Project Coordinator, Data Monitoring - Entry Level
Medpace, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
- Work from home
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Quality Coordinator
Strive Training —London
- £35,000 - £38,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
- Flexitime
- Work from home
Quick apply
14d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Dagenham
- £30,268.05 - £32,802.41 a year
- Annual leave
- Employee assistance programme
Service Support Coordinator
RDC —Braintree
- Full-time
- Computer skills
Full Time Coordinator, Flight Operations, London LHR
American Airlines —London
- Weekend availability
- Bachelor's degree
- Conflict management
- Organisational skills
2d
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Sales and Logistics Coordinator
Euro Car Parks —London
- £27,000 - £40,000 a year
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
Junior Clerk / Office Assistant (Temporary Contract, end 31st December 2026)
39 Essex Chambers —London
- From £32,708 a year
- Temporary
- Customer service
- Administrative experience
- Analysis skills
Quick apply
3d
MAPPA Administrator - Public Protection - East of England.
HM Prison & Probation Service —Basildon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Databases
- Presentation skills
- Annual leave
- Employee discount
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Administrative experience
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply

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service coordinator jobs near hatfield heath, ess

Service Sales Coordinator

Packaged Pump Systems
Bishop's Stortford

Quick apply

Job details

Temp to perm | Full-time | Fixed term contract
£27,000 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Customer communication
Sales support
Client engagement
Salesforce
Microsoft Office Suite
Client relationship development
Handling customer enquiries
Sales pipeline
Client services
Relationship management
Customer support
Sales pipeline management
Customer interaction
Sales and customer service experience
Communication skills

Full job description

About Packaged Pumps Systems:

At Packaged Pump Systems, we specialise in providing high-quality pump servicing, maintenance, and remedial solutions to commercial and residential customers across the UK. With over 25 years of industry experience, we have built a reputation for technical expertise, reliability, and outstanding customer service.

As we continue to grow, we're looking for a proactive and commercially minded Service Sales Coordinator to join our Customer Success team on a fixed-term of 15 months, with the opportunity for a permanent contract being offered at the end of the fixed term.

This is an excellent opportunity for someone looking to develop a career in sales, account management, customer success, or service operations, while making a direct impact on customer outcomes and business growth.

About the Role

This role plays a key part in helping our customers keep their pumping systems safe, compliant, and operating efficiently.

Working closely with our engineers and Customer Success team, you'll engage with existing customers following service visits to discuss recommended remedial works, equipment upgrades, replacement solutions, and maintenance opportunities.

You'll be responsible for managing customer enquiries, following up on quotations, identifying opportunities to generate additional revenue from our existing customer base, and ensuring customers receive an excellent experience throughout their journey with us.

Alongside this commercial focus, you'll support service scheduling, customer communications, and administrative activities that help keep our operations running smoothly.

This position would suit someone who enjoys building relationships, communicating with customers, and working towards sales goals in a supportive team environment.

Key Responsibilities

Sales & Customer Growth

Follow up remedial works, repair recommendations, and upgrade opportunities identified by our service engineers.
Contact existing customers to discuss quotations and proposed solutions.
Help customers understand the benefits of recommended works and upgrades.
Proactively identify opportunities to upsell servicing, remedial works, equipment upgrades, and replacement systems.
Re-engage inactive or lapsed customers to generate new service and sales opportunities.
Follow up quotations and proposals to maximise conversion rates.
Maintain regular contact with customers throughout the sales process.
Support the achievement of departmental sales and revenue targets.

Customer Success & Service Coordination

Support the onboarding of new customers, ensuring a positive start to their journey with us.
Schedule service appointments and coordinate engineer calendars efficiently.
Liaise with customers and field engineers to ensure appointments and follow-up works are completed successfully.
Provide excellent customer service and act as a key point of contact for customer enquiries.
Assist in resolving customer queries promptly and professionally.

Administration & CRM Management

Maintain accurate customer records, opportunities, quotations, and activities within Salesforce.
Manage sales pipelines and ensure customer information remains up to date.
Support data cleansing and data quality initiatives.
Prepare reports and provide administrative support to the Customer Success, Sales, and Operations teams as required.

What We're Looking For

Essential Skills & Attributes

Excellent written and verbal communication skills.
Confident speaking with customers by phone and email.
Well organised with the ability to manage multiple priorities effectively.
Strong attention to detail and commitment to accuracy.
Positive, professional, and customer-focused approach.
Comfortable using Microsoft Office applications, particularly Excel.
Ability to learn new systems and processes quickly.
Self-motivated and proactive, with a willingness to take ownership of tasks.

Desirable Experience

Previous experience in sales support, customer success, account management, customer service, or administration.
Experience using Salesforce or another CRM platform.
Experience working within a service, engineering, facilities management, or technical environment.
Experience following up quotations or supporting sales activities.

No previous pump industry experience is required, as full training will be provided.

Eligibility

Right to work in the UK is required.

What Success Looks Like

In this role, you'll help us to:

Increase sales of remedial works and system upgrades.
Improve quotation conversion rates.
Strengthen relationships with existing customers.
Re-engage dormant customers.
Deliver excellent customer satisfaction.
Maintain accurate CRM and customer records.
Support efficient delivery of service and maintenance activities.

What We Offer

£27,000 annual salary plus commission.
25 days annual leave plus bank holidays.
Workplace pension scheme.
Full product, systems, and sales training.
Ongoing support and career development.
One day per week working from home (Tuesday, Wednesday, or Thursday).
Opportunity to gain valuable experience within a growing business.
Potential opportunities for a permanent role elsewhere within the business at the end of the contract, subject to business requirements.
Friendly, collaborative, and supportive team culture.

Equal Opportunities

Packaged Pump Systems is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from suitably qualified candidates regardless of background.

How to Apply

Please apply via Indeed with your CV and a short cover note explaining why you're interested in the role and how your skills and experience would make you a great fit for our team.

Applications will be reviewed on a rolling basis, and we encourage early applications.

Pay: £27,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Bishop's Stortford CM23 3HG: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in hatfield heath, ess

Service Sales Coordinator

Data Coordinator (London, Entry-Level)

Operations Coordinator

Training Coordinator

Insurance Works Administrator / Project Coordinator

Client Services Co-ordinator OOH

Transport Coordinator

Workplace Operations Coordinator - London

Hospitality Co Ordinator

Project Coordinator, Data Monitoring - Entry Level

Operations Coordinator

Quality Coordinator

Employment Specialist (Individual Placement and Support)

Service Support Coordinator

Full Time Coordinator, Flight Operations, London LHR

Airport Services Duty Supervisor - London Heathrow

Sales and Logistics Coordinator

Junior Clerk / Office Assistant (Temporary Contract, end 31st December 2026)

MAPPA Administrator - Public Protection - East of England.

Centre Coordinator

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