About Milestone Group Asset Management
Milestone Group Asset Management is one of the UK's leading corporate lease and asset management specialists, working with landlords, institutional investors, developers, housing providers, local authorities and corporate accommodation operators nationwide.
We specialise in the acquisition, management and leasing of residential portfolios including apartment blocks, HMOs, mixed-use developments, supported accommodation, corporate housing and serviced accommodation. Our focus is on long-term corporate partnerships, protecting our clients' assets while delivering exceptional service and compliance.
As our portfolio continues to grow, we are looking for an experienced Property Manager to join our expanding team based in Eastbourne.
The Role
This is not a traditional estate agency property management role.
You will take responsibility for managing a diverse portfolio of residential assets leased to corporate occupiers, housing providers and institutional clients across the UK. You will work closely with landlords, tenants, contractors, compliance professionals and our internal departments to ensure our properties remain compliant, well maintained and operating efficiently.
The successful candidate will be highly organised, commercially minded and capable of managing multiple projects simultaneously whilst maintaining exceptional client service.
Key Responsibilities
- Manage a nationwide portfolio of residential assets including apartment blocks, HMOs, single dwellings and mixed-use developments.
- Act as the primary point of contact for landlords, corporate tenants and housing providers.
- Coordinate maintenance works from instruction through to completion, ensuring works are completed efficiently and cost-effectively.
- Manage contractor performance, obtain quotations, negotiate costs and monitor service delivery.
- Arrange and oversee planned preventative maintenance programmes.
- Conduct regular property inspections and prepare professional inspection reports.
- Ensure compliance with all statutory obligations including:
- Gas Safety Certificates
- Electrical Installation Condition Reports (EICRs)
- Fire Risk Assessments
- Emergency Lighting
- Legionella Risk Assessments
- EPC compliance
- HMO licensing requirements
- Building compliance
- Liaise with local authorities, surveyors, insurers and external consultants where required.
- Coordinate refurbishment projects, remedial works and planned capital improvements.
- Maintain accurate records using the Company's property management and CRM systems.
- Assist with onboarding new property portfolios and ensuring a seamless mobilisation process.
- Work alongside the Compliance Team to ensure every property remains fully compliant throughout the term of management.
- Support the Business Development Team by providing technical advice during acquisitions and new management instructions.
- Monitor maintenance expenditure and ensure works remain within approved budgets.
- Resolve maintenance issues quickly whilst delivering excellent customer service to landlords and occupiers.
Skills & Experience
The successful applicant will ideally possess:
- Previous experience in residential property management.
- Experience managing HMOs, apartment blocks or residential portfolios.
- Strong understanding of UK property legislation and compliance requirements.
- Excellent organisational and time management skills.
- Ability to prioritise multiple projects simultaneously.
- Excellent communication and negotiation skills.
- Experience managing contractors and supplier relationships.
- Confident using Microsoft Office and property management software.
- Ability to produce professional reports and communicate effectively with clients.
- A proactive, solutions-focused approach to problem solving.
Desirable Experience
Although not essential, experience in any of the following would be advantageous:
- Corporate leasing
- Social housing
- Supported accommodation
- Serviced accommodation
- Facilities management
- Building surveying
- Project management
- Construction or refurbishment
- Knowledge of HMO licensing
- Health & Safety compliance
- Property compliance management
Personal Attributes
We're looking for someone who:
- Takes ownership and accountability.
- Has exceptional attention to detail.
- Is calm under pressure and enjoys solving problems.
- Can build strong relationships with clients and contractors.
- Is commercially aware and understands the importance of protecting landlords' investments.
- Works well both independently and as part of a growing team.
- Shares our commitment to delivering exceptional service.
What We Offer
- Competitive salary based on experience.
- Company pension.
- Career progression within a rapidly expanding national property business.
- Ongoing training and professional development.
- Opportunity to work with large-scale residential portfolios and institutional clients.
- Supportive and collaborative working environment.
- Modern office based at The Waterfront, Eastbourne.
- Company events and team incentives.
- The opportunity to play a key role in one of the UK's fastest-growing corporate lease and asset management businesses.
Working Hours
Monday to Friday
8:30am – 5:00pm
Office-based in Eastbourne with occasional travel to properties across the UK.
If you are an ambitious Property Manager looking to join a fast-growing company with genuine opportunities for career progression and exposure to large-scale residential portfolios, we would love to hear from you.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
