Customer service centre supervisor Work, Jobs in Hawthornden, Mln (with Salaries)

Loss Prevention Operative – Luxury Retail
A1pha Security Services —Edinburgh
- £13.50 - £14.00 an hour
- Full-time
- English
- First Aid Certification
- In-person
Quick apply
5d
Receptionist/Administrator
Milton Surgery —Edinburgh
- From £24,784.50 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
14d
Security Officer
ABM UK —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Retail Supervisor (16 hrs)
Deichmann —Livingston
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Engineering Maintenance Supervisor
ISS Facility Services —Edinburgh
- £50,000 - £60,000 a year
- Weekend availability
- Maintenance
- Supervising experience
- In-person
Quick apply
Front Office Team Member
IBIS —Edinburgh
- £13.45 an hour
- Part-time
- Sales
- English
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
11d
Trolley Collector
ABM —Edinburgh
- £12.71 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme
Evening Cleaner Supervisor
NTH Degree Catering —Edinburgh
- From £14 an hour
- Part-time
- Customer service
- English
- In-person
Quick apply
7d
Security Officer
Vigilant Security —Edinburgh
- £13.91 an hour
- Overtime
- Annual leave
Quick apply
5d
Restaurant Team Leader
Bar + Block —Edinburgh
- Up to £15.79 an hour
- Full-time
- Bar
- Leadership
- Restaurant
- Employee discount
Quick apply
Cleaner (part-time)
Reith Lambert FM LLP —Edinburgh
- £13.10 an hour
- Weekend availability
- In-person
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
Housekeeping Supervisor
The Bruntsfield Hotel —Edinburgh
- £13.31 an hour
- Full-time
- Customer service
- English
- Hotel
- Employee discount
6d
Sports Coach Assistant Gymnastics
Enjoy Leisure —Musselburgh
- £13.57 an hour
- Part-time
- Childcare
- Working with children
- First Aid Certification
- Employee assistance programme
- Employee discount
Security Officer- EICC
Vigilant Security —Edinburgh
- £13.44 an hour
- Overtime
- Annual leave
- Flexible schedule
Quick apply
Food & Beverage Team Member
IBIS —Edinburgh
- £13.45 an hour
- Part-time
- English
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
11d
Electrical Technician
CBRE —Edinburgh
- Full-time
- Maintenance
- Employee discount
Service Engineer
UCC Coffee UK & Ireland Ltd —Bathgate
- £33,000 a year
- Full-time
- Mechanical knowledge
Quick apply
1d

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Cameron Toll Shopping Centre is an undercover Shopping Centre with 46 Tenants including 2 major supermarkets and an on-site gym, over a 9.5-hectare area.
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Loss Prevention Operative – Luxury Retail
A1pha Security Services —Edinburgh
You will help protect the client’s employees, customers, merchandise and reputation while maintaining the discreet and professional presence expected within a…
£13.50 - £14.00 an hour
Quick apply
5d

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customer service centre supervisor jobs near hawthornden, mln

Loss Prevention Operative – Luxury Retail

A1pha Security Services
Edinburgh

Quick apply

Job details

Full-time
£13.50 - £14.00 an hour
5 days ago

Qualifications

Report writing
English
First Aid Certification
SIA
Loss prevention
Communication skills

Full job description

About the Role

A1PHA Security Services Ltd is recruiting professional and experienced Loss Prevention Operatives to work at a prestigious luxury retail store in the heart of Edinburgh.

This is a customer-facing security position requiring an individual who can combine excellent customer service with proactive loss prevention. You will help protect the client’s employees, customers, merchandise and reputation while maintaining the discreet and professional presence expected within a high-end retail environment.

The successful candidate must be observant, approachable, well-presented and confident when responding to theft, suspicious behaviour and other security-related incidents.

Key Responsibilities

Your duties will include:

Monitoring the sales floor to identify and deter theft, fraud and suspicious activity.
Conducting regular high-visibility patrols throughout the store.
Maintaining a professional and welcoming security presence.
Working closely with store management to minimise stock loss and support shrinkage-reduction measures.
Observing, documenting and reporting incidents in accordance with company procedures.
Completing clear and accurate incident reports, witness statements and evidence records.
Responding professionally to incidents involving customers, employees and contractors.
Assisting with investigations into theft, internal dishonesty and security breaches.
Monitoring CCTV systems where authorised and appropriately licensed.
Following all GDPR, data-protection and company security procedures.
Supporting the store’s opening and closing procedures when requested.
Following emergency procedures, including fire evacuations and incident response.
Liaising with Police Scotland and other emergency services when required.
Providing excellent customer service while remaining alert to potential security risks.

Essential Requirements

Applicants must have:

A valid SIA Door Supervisor or Security Guard licence.
Previous retail security or loss-prevention experience.
The legal right to work in the UK.
Excellent observation and communication skills.
Strong customer-service skills.
A professional appearance and attitude.
The ability to remain calm and make appropriate decisions under pressure.
Confidence dealing with challenging or suspicious behaviour.
Good written English and report-writing skills.
The ability to work independently and as part of a team.
Reliable transport or the ability to commute consistently to Edinburgh city centre.

Desirable Experience and Qualifications

The following would be advantageous but are not essential:

Previous experience in luxury or high-end retail.
A valid SIA CCTV licence.
A current First Aid qualification.
Knowledge of retail theft procedures and civil recovery.
Experience preserving evidence and assisting with investigations.

Personal Attributes

We are looking for candidates who are:

Honest, reliable and punctual.
Highly vigilant with excellent attention to detail.
Confident, calm and approachable.
Professional and well-presented.
Customer-focused and respectful.
Discreet when dealing with sensitive information or incidents.
Able to use initiative while following instructions and procedures.
Committed to maintaining high standards of integrity.

What We Offer

Competitive hourly pay.
Full company uniform.
Ongoing training and development.
A professional and supportive management team.
The opportunity to work within a prestigious luxury retail environment.
Opportunities for additional assignments and career progression within the security industry.

Application Requirements

Please submit an up-to-date CV outlining your relevant retail security or loss-prevention experience.

Applicants must be able to provide proof of their SIA licence and right to work in the UK before commencing employment.

Pay: £13.50-£14.00 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service centre supervisor jobs in hawthornden, mln

Loss Prevention Operative – Luxury Retail

Receptionist/Administrator

Security Officer

Retail Supervisor (16 hrs)

Engineering Maintenance Supervisor

Front Office Team Member

Trolley Collector

Evening Cleaner Supervisor

Security Officer

Restaurant Team Leader

Cleaner (part-time)

Housekeeping Supervisor

Sports Coach Assistant Gymnastics

Security Officer- EICC

Food & Beverage Team Member

Electrical Technician

Service Engineer

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