Freight forwarding occupations Work, Jobs in Hayes, Gtl (with Salaries)

Customer Service Coordinator
Dangerous Goods International —Hounslow
- From £25,420 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
4d
Operations Coordinator Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Writing skills
- Organisational skills
3d
Operations Coordinator
B&H Worldwide Ltd —Harmondsworth
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Gym membership
Quick apply
Air Import Coordinator
Nippon Express Europe GmbH —Uxbridge
- Overtime
- Customer service
- Free parking
Quick apply
International Operations Agent I
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- Customer service
- English
- Training & development
- Annual leave
Customs Data Entry Clerk
Fuxin Express(UK) International Ltd —Hemel Hempstead
- £13.50 an hour
- Weekend availability
- Microsoft Word
- Data entry
- In-person
- Free parking
Quick apply
Imports / Revenue Administrator
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Word
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Key Account Freight Forwarder
DSV —Hounslow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
Logistics Specialist, Customs (12 Months FTC)
TJX Europe —Watford
- Full-time
- Communication skills
Transcon Agent ( Road Freight )
Expeditors —Feltham
- Full-time
- Customer service
- English
- Data entry
- Employee stock purchase plan
Quick apply
Senior Project Logistics Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Travel
- Annual leave
- Employee discount
Freight Operations Executive
Aramex (UK) LTD —Poyle
- Up to £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Import Customs Clearance Clerk
HUB E-COM LOGISTICS LTD —West Drayton
- £28,000 a year
- Full-time
- Computer literacy
- English
- Data entry
Quick apply
Junior Account Executive (HF1353750)
Flourish —Farnborough
- £30,000 - £35,000 a year
- Full-time
- No experience needed
- Communication skills
Quick apply
Customs Clearance Clerk
Flexwin Co. Ltd —Ashford
- £28,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
Quick apply
12d
Freight Forwarder ( Ocean/Sea freight )
Transportify —London
- £30,000 - £45,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
Quick apply
Customs Clearance Agent
BOLTX LOGISTICS LIMITED —West Drayton
- £25,420.00 - £33,237.54 a year
- Full-time
- Hybrid work
- CRM software
- Data entry
- Organisational skills
Quick apply
10d
Client Service Lead
Crane Worldwide UK Limited —London
- CRM software
- Continuous improvement
- Leadership
Ocean Export Agent
Expeditors —Feltham
- Full-time
- Microsoft Word
- Customer service
- Continuous improvement
- Employee stock purchase plan
Quick apply

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Customer Service Coordinator

Dangerous Goods International -
Hounslow

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
4 days ago

Qualifications

CRM software
Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Freight forwarding experience
Logistics
English
Attention to detail
Dangerous goods
Customer interaction
Outbound calling
Communication skills
Supply chain customer service

Full job description

About Us

Dangerous Goods International (DGI) is a specialist freight forwarder handling dangerous goods, biological materials, and highly regulated shipments across a global network spanning Australia, South Africa, the UK, Bahrain, Houston, and Frankfurt. We work with clients who need precision, compliance, and reliability every step of the way.

The Role

We're looking for a detail-oriented Customer Service Coordinator to join our UK team. You'll be the point of contact for customers and suppliers, managing bookings, quotes, and day-to-day communications that keep shipments moving smoothly. This is a hands-on, phone- and email-driven role suited to someone who thrives on accuracy and clear communication under time pressure.

Key Responsibilities

Respond to customer enquiries via phone and email in a professional, timely manner
Prepare and issue accurate quotes for shipments, liaising with internal teams as needed
Book shipments with carriers and suppliers, confirming details and documentation
Make outbound calls to customers and suppliers to confirm bookings, chase updates, and resolve queries
Maintain accurate records in internal systems (CRM/booking platforms)
Monitor shipments and proactively update customers on status, delays, or issues
Ensure all documentation meets regulatory requirements (dangerous goods, customs, etc.)
Escalate complex issues to the appropriate internal contact
Build strong working relationships with regular clients and suppliers.

What We're Looking For

Strong attention to detail — accuracy matters, especially with regulated shipments
Excellent verbal and written communication skills
Confident and comfortable making outbound calls to customers and suppliers
Experience in customer service, logistics, freight forwarding, or a related field (preferred but not essential)
Ability to multitask and prioritise in a fast-paced environment
Good working knowledge of Microsoft Office / CRM systems
A proactive, can-do attitude and willingness to learn
Experience with dangerous goods regulations is a plus, but full training will be provided.

What We Offer

Competitive salary
Supportive, close-knit team environment
Opportunity to grow within a niche, specialist industry

Join us as a Customer Service Coordinator and become a vital part of a team dedicated to delivering outstanding service! Your enthusiasm, communication prowess, and skills will help us create memorable experiences for every customer we serve.

Pay: From £25,420.00 per year

Work Location: In person

Quick apply

Refine Your Search

freight forwarding occupations jobs in hayes, gtl

Customer Service Coordinator

Operations Coordinator Monday to Friday

Operations Coordinator

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Air Import Coordinator

International Operations Agent I

Customs Data Entry Clerk

Imports / Revenue Administrator

Key Account Freight Forwarder

Logistics Specialist, Customs (12 Months FTC)

Transcon Agent ( Road Freight )

Senior Project Logistics Coordinator

Freight Operations Executive

Import Customs Clearance Clerk

Junior Account Executive (HF1353750)

Customs Clearance Clerk

Freight Forwarder ( Ocean/Sea freight )

Customs Clearance Agent

Client Service Lead

Ocean Export Agent

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